983 comments found

Hi, ive purchased this theme last year, but i have the 1.0 version I woukd like to dowload the 2.3 update, because my home slider doesnt work Do you hace a patch or plug in to download? or i have to dowload and install the theme all over again? thank you

MNKY

Hi,

You have to download theme again from Theme Forest and them update it (your content will be preserved):

WordPress update

Sidebars and Menus might become inactive. Drag them once again to widget areas in Appearance->Widgets and set menus in Appearance->Menus.

1. Activate default wordpress theme

2. Delete old version of the theme

3. Upload new theme version

4. Press Reload XML in theme options

Manual update

1. Delete contents of wp-content/promotion folder via ftp or hosting panel

2. Upload contents of updated promotion.zip folder

3. Press Reload XML in theme options

Thank you!

Hi there MNKY!

I’m having an issue with adding the logo. I’ve had this theme for quite some time and this is the first time I’ve had an issue with adding a logo image. I went to change the logo but the image doesn’t show up. I get a box for a brief moment and then blank. Still the best theme ever! Thanks!

MNKY

Hey,

Please make sure you add actual image link, not attachment page url. You can also manually paste image source into input field and save options.

Thanks! :)

Default-user

Ah ha! That was it. You know I knew something looked weird but could not figure it out. Thanks MNKY! I will pay closer attention from now on! Have a great day! Anyone thinking about buying this theme…don’t hesitate. It’s an awesome theme and the support is second to none!

MNKY

Thank you! Appreciate your feedback :)

Also just tried to add a logo image to the login page. That’s not working either. If I hover over the area where the image should appear I can see the link to the homepage. So it’s there but it’s just not showing. I’ve tried in Firefox, Chrome and IE running on WP 3.7.1 Thanks again

MNKY

Can this be a plugin conflict?

Thanks!

Default-user

Problem solved see above thanks!

Hi again MNKY, Is there anyway to create a ‘scroll’ effect? Example When the user scrolls the page the background image remains static while the content scrolls.

Thanks

MNKY

Hi,

You have to apply background-attachment:fixed; to element you want.

Thank you!

Default-user

ok thanks!

Really nice theme, MNKY! Do you have plans to include parallax functionality?

MNKY

Hi,

Thank you! :)

I am sorry, but we do not have such plans.

Best regards, MNKY

Upgraded to Wordpress 3.8. Trying to update the top area widget, but changes take about 30 minutes. Not using a CDN, not using server side caching. Tested a change on the page and it took immediately. Just with the top area widget, changes don’t seem to take easy. Any thoughts?

MNKY

What about other widgets?

Thanks!

sendtodan

Good question. Other widgets do not update either. What do you think?

MNKY

I would suggest trying on default WP theme. Then you can try disabling theme functions from functions.php to determine what can cause the issue.

Thanks!

Hello. How can I be able to implement this: http://codex.wordpress.org/Alphabetizing_Posts in PROmotion Theme? Please let me know. Thanks.

Default-user

Nevermind, solved it myself. Thanks! :)

Default-user

Hello. How can I be able to implement this: http://codex.wordpress.org/Alphabetizing_Posts in PROmotion Theme? Please let me know. Thanks.

kyrya Purchased

Hi, Just tried to install theme and it gave me the following error: Fatal error: Cannot redeclare grunion_media_button() (previously declared in /home/nesaj/public_html/wp-content/plugins/jetpack/modules/contact-form/admin.php:14) in /home/nesaj/public_html/wp-content/themes/promotion/functions/contact-form/grunion-contact-form.php on line 682

MNKY

Hi,

Theme already uses modified form of grunion contact form. But, if you are using a plugin, you can disable theme’s form in functions.php (it is mentioned on the last page of the user manual.)

Thank you!

Default-user
kyrya Purchased

once I install the theme, I can not reach any page on my site, and nothing in my WP admin area – it is showing just this error. I had to remove the theme completely through cpanel file manager to be able to restore the site. I’m not using any plugins for contact form

MNKY

Do the change in theme before uploading it.

The error states that jetpack contact form is installed.

Thank you!

Hi,

Can we integrate the following into your theme ?

1. Revolution Slider 2. WooCommerce

Please advice.

Thanks

MNKY

Hi,

1. Yes, you can use slider revolution.

2. Wocommerce is not supported out of the box.

You can take a look at out “Kickstart” theme, it has similar layout, includes revolution slider and supports WooCommerce.

Thank you!

Hi, which size should have the background (full width for the entire homepage) to be perfect? My site is here: http://www.comunecairomontenotte.it/ Thx!

MNKY

Hi,

It can is any size, what is important to set it to cover the whole screen. But image should be large enough to satisfy the quality needs.

Thanks!

alegirunner

would you mind giving me a clear indication, dimesions that cover the whole screen and pixels? Just to get an idea…

MNKY

Screens are different sizes, so there are no fixed dimensions.

You can google for something like “full screen background cover” to see available techniques you can apply to your website.

Thanks!

Do you have any instructional videos on how I can set this theme up on wordpress? I want to get my theme looking like what I seen in the preview. Thanks in advance!

MNKY

Hi,

You can find instructions in the user manual. Just follow set up steps and import demo content, if needed.

Thank you!

Default-user

Hi MNKY, How do I get the typewriter effect? I’m in menus, but I don’t see it, what name is it under?

Hello, I don’t see the typewriter effect in menus? what do I do to solve this problem or has the name been changed?

How can I change the header tag in the offer slider so that the title for each slide can be an h2 instead of an h1?

There really only should be one h1 per page, that is why I ask.

MNKY

Hi,

Offer slider code is located in functions/offer_slider/offer_slider.php . You can replace h1 to h2 there.

Thanks!

Hi – I’ve got a few questions about the Blog layout: 1. What is the pencil icon showing alongside each post – it doesn’t appear to serve a purpose? How do I remove this? It doesn’t show on your demo site. 2. Can I remove the ‘admin’ and ‘news’ notes under each post, on both the Blog page and individual post pages? 3. Is it possible to reduce the white space appearing around each post? There seems to be a lot of excess space above and below each post in the list.

My page is here – http://www.somewhereunique.com.au/news/ Thank you!

MNKY

Hi,

It does not look like Promotion theme? It seems to be Inovado wordpress theme?

Thanks!

Default-user

Oops … sorry about that. It used to be Promotion and I changed it last year. Thanks for getting back to me.

Hi

How can i add captcha to the built-in form? Cant see CAPTCHA field there.

Getting spammy form submissions every few minutes!

thx

MNKY

Hi,

You should use another contact form plugin for Captcha feature.

See the last page of the user manual to disable integrated form.

Thanks!

hreekie Purchased

Custom Header HTML is dead – I can’t enter any information in that field and save it. I have tried changing all the Custom Header Elements. Nothing stays in the html.

It seems this occurred after I migrated the site to a new host. The site itself works fine, except that I cannot change the image URL’s on the MOOVER slider, so I am stuck it appears between both the old and the new hosts…..Please help me. I really like this template and want to keep it.

MNKY

Hi,

Make sure you have latest theme version, this issue was fixed long time ago now.

Update these two files: functions/sidebar/per-page-sidebars.php functions/cutom_meta_boxes.php

Thank you!

Default-user
hreekie Purchased

Thanks, but replacing those files, did not work, so I rebuilt the site in a different domain using a completely fresh version of Promotion and transferred to the correct domain. I think the issue was a combination of Moover which used to be part of the core package and is now a plugin and something I can’t determine in the Custom header area. I appreciate the quick response.

MNKY

Glad you solved it anyway :)

Hi, where is XML file of theme setup ? (“reload xml”) I can’t find it… I don’t see theme old setup AFTER CHANGE DOMAIN…

I changed url and dir files in config.php and in mysql….

help me please best

MNKY

Hi,

Open promotion/functions/theme_options/theme_options_data and download two files you find there to your computer or find them in downloaded package.

Now delete them from the folder.

Go to your dashboard and refresh, you will see Settings tab tor theme options. Go to Setings->Import and copy all the content form .txt (not xml just txt) file you downloaded to the Theme Options Data field and click Import data.

All should be good

Default-user

thank you ! :)

Apparently I no longer have the ability to use the custom sidebar. Every time I try use it, it does nothing…...

MNKY

Hi,

It should be working on latest WP versions, it does on our servers. You can try using any other custom sidebar plugin (like Dynamic Widgets), if you are having issues with integrated one.

Thanks!

bdaily Purchased

Hi. I’m using the LayerSlider plugin on my home page and it works great! My only question is, how do I remove the annoying gap between the Nav menu and the top of the slider?

MNKY

Hi,

Place slider shortcode in Custom Header html section, then there will be no gap.

Thanks!

Hi, are you planning on keeping this theme updated in the future? I see last update was in September 2013.

MNKY

Hi,

Yes, we do. It works with latest WP versions with current update.

Do you have any specific requests?

Thank you!

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