414 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

What about WP 3.8 … can i upgrade wordpress?

Default-user

Sorry for asking again … is it safe upgrade to 3.8?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Sorry for my english, but unfortunately they are very discouraged having to tell my story , are dependent on the company for which I write, I am in charge of the secretariat and since I have not received replies to emails I would like to point out that I have big problems for a disability I have written 2 \ 3 emails to a problem with the template. I find it very hard to write to the PC but I would like to carry on my work without having to ask colleagues for help . But Mr. Kriesi I do not want to answer . My owner has instructed me to ask for help because the templates ( site www.triestecamper.it ) of the mobile does not display the menu . Mr. Kriesi I have great difficulty in writing and personal pride I would not have to ask for help from my colleagues to write 100 emails for which no answer. Can you give support to the problem? The menu is not visible on the mobile device and I would like an answer without having to become an expert in php and the like. I find it sad to motivate as to exposing my health problems, but I would like to complete the work for which the holder has given me my assignment without always having to ask for help for my disability to colleagues.

Kriesi

Hey! Unfortunately I am not sure what exactly the problem is based on this description. Please open a thread in out support forum with link to your site, and a detailed description of your problem.

Would be great if you could format the description in a way that we know where one sentence ends and the next starts :)

The address is http://www.kriesi.at/support/

Thanks! :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

How do i get it to display the black boxed version with the yellow band at the top like the demo?

Kriesi

By selecting the color scheme in your backend at propulsion->Styling ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Just wondering where the notes are for whats changed in today’s update?

Thank you

Default-user

Never mind. It looks like it has been updated on your details page already.

Kriesi

indeed :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Two pre-sale questions:

1) Does your theme support WooCommerce product categories? If so, is there an example of how you handle it? 2) Do you plan to support future versions of WordPress with this theme?

Thank you.

Kriesi

1.) yes of course

2.) yes, we will keep the theme compatible with wordpress as long as its on the marketplace (an I plan to keep it on the marketplace for a few more years at least ;) )

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Kriesi, I apologize if I am being a bother. i just emailed you however this is time sensitive and we need to hear something today if possible. We now have the propulsion theme that our web developer bought as you can see from this temporary link: http://gator3202.hostgator.com/~tiger/about/my-story/

How do we now get the most current update for the site ?

Thanks so much,

Tiger

Default-user

I meant for the propulsion THEME :)

Kriesi

the only way is to login to the account that was used to purchase the theme and download the latest version.

If you dont have access to this account you can only try to contact themeforest with some kind of proof like a purchase license

Default-user

Now Since I have already launched the old version, will i just have a coder install the new version? Or does the whole site have to be done all over again? Please Excuse the basic questions. I am obviously not a developer and will have a professional code this.

Thanks for your prompt replies, I will definitely consider your templates in the future just because of your excellent support!!!

Default-user
Please disregard my last question, I was able to get the zip file for the new January 2014 version. The procedure my host company used was to remove old version an install new version. I just want to verify that this is the new version and ask if you see anything that might need to be adjusted.Our main concern is that the checkout page functions smooth with no problems: http://gator3202.hostgator.com/~tiger/checkout/
Kriesi

looks fine to me, but I don’t think that you are running the latest theme version, which is 2.2 – your stylesheet shows version 1.6

Default-user

ok….so the developer who purchased was username: stephenharman can you verify with him that I in fact purchased it…..and email me the 2.2 please? tigerwebster@gmail.com

Default-user
the version he sent me says 2.2 can you check this link to be sure? http://gator3202.hostgator.com/~tiger/
Kriesi

Hey! As I said earlier: you need to contact themeforest support directly to move things forward here. I can’t verify a user based on an email. I need the purchase code :)

themeforest support can do that: http://support.envato.com/index.php?/Tickets/Submit

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi Kriesi, have you tested Propulsion with the last version of Woocommerce?

WC 2.1 has introduced a lot of changes … is your beautiful theme compatible?

Let us know, thanks! Paolo

Kriesi

Hey! Wasn’t able to test it yet but we are already in the process of doing so ;D

  • Bought between 10 and 49 items
  • China
  • Has been a member for 2-3 years

avia_media.js file is in conflict with WordPress Insert Media button, http://www.jeriffcheng.com/troubleshooting-wordpress-add-media-button-working.html Check this article,

[too much recursion] error

Kriesi

Thanks for the link, will have a look. I think this might be caused by a plugin if it happens for you so I would recommend to disable them one by one and see if that fixes the issue for now :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello There,

Does this theme has any way of spam protection in the Contact Form? If not, is there a third part plugin that I can use? Without some kind of spam protection I find the contact form highly unusable.

Thanks!

Kriesi

Hey! The contact form has an invisible spam protection built in that works quite good (I use the same form on kriesi.at and almost never get any spam)

If you would want to use additional captcha you would need to use a plugin like contact form7

Default-user

Thank you for your answer. Yes it used to work fine with me too for more then a year but now I get a lot of spam emails. At the end I have as a last human verification a field that one has to check. Without it you should be able to send the form of but apparently this doesn’t work anymore. The emails I get look like this:

Name: horny E-Mail: dondy228@hotmail.com Subject: FGQoNbvrizVORz Priority: Medium

Message: TV2XhR SPAM MESSAGE!

I promise not to spam: false

I think somehow this invisible spam protection does not work anymore.

Kriesi

I am afraid that for now you would need to use a plugin with better anty spam options that feature a captcha of some sorts :/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Yes I’m trying to change the URI of the register at the very top left of the page. What file is that located in?

Thanks! Andrew

Kriesi

Hey! are you talking about the secondary menu at the top left?

You can create a menu yourself at appearance->menus and set it to display at the secondary menu location to replace the default links :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

What are the instruction for updating from 2.1 to 2.3? I tried via the upload new theme and it failed. I don’t want to over write what i have already done to my site.

Default-user

Eh, never mind, i see i have to do a manual FTP update. Thanks.

Kriesi

Hey!

If you didnt change any of the files you can simply delete the older folder and upload the new one. your changes are stored in the database and wont be affected. they will be restored once you install and activate the new theme version :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

I’ve used propulsion before for some previous clients and it’s so flexible, I love it! However…I want to make a members section where they can each have a profile with images etc, any chance it would be buddypress compatible?

Thanks, Sarah

Kriesi

Hey Sarah!

I am afraid I have never optimized any of my themes for buddypress so if it works it would just be luck :)

I would recommend to search for buddypress compatible themes on themeforest to be on the safe side :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
nunop Purchased

Hello, quick question.

Where can I disable the “image_overlay_effect” ( I think this what is called) When you are in the single portfolio page. You know what I mean? that “alpha” effect when you are over the image. I want to disable it, but I can’t find where.

Hope you understand What I mean,

As always keep up the good work, Love to work with your themes ;) Cheers

Kriesi

hey! We currently got no dedicated option for this but you can disable it the following way:

add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at Enfold->Styling:
.single-portfolio .image-overlay {
visibility: hidden;
}
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
56675667 Purchased

Love the theme. Great work. Two questions:

1)- I am using this theme as a photography site selling photos. So each photo is a product and the photographer bulk imports the photos which are automatically converted int products. I need to make the product main image open in a lightbox (like it does when there are multiple images in a product gallery). I am assuming I’ll have to edit code for that I’d appreciate if you could guide on that.

2)- how do I increase the number of product per row in a category page?

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