153 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands
Gantar Purchased

Also you may consider adding a “Don’t use item preview for mobile view” feature. That because when I tested this theme in mobile view on a HTC mobile phone the portfolio item preview was almost completely transparent… On my Galaxy S2, everything was fine.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
JabbaCG Purchased

Careful with this theme. The implemented portfolio have serious problems, you need like 3 clicks to get to the full image. There is no option to get the full image here: http://preview.ait-themes.com/index.php?bartype=desktop&theme=prospector The image there is always cropped, you can’t notice on the preview because all the example images on the preview are fitted to that size, but if your image is larger it will be cropped.

The support is poor and some users asked to get this fixed, but the author won’t fix this usability problem, and he won’t update the theme with improvements, just error fixes.

I bought the theme and I’m using it, but I got rid of the included portfolio system due to these serious usability problems.

ait
ait Author

Timthumb is croping images to fit into design. If you’d like to reduce number of clicks, you can do it via setting in admin panel directly.

JabbaCG
JabbaCG Purchased

Ok… So now did you delete my account from support forum?

“Sorry, no account could be found related to the email/username and password you entered.”

ait
ait Author

I can see that your account is active since July 2012. Please use “Forgot password” tool to renew your password. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
MRCYLMZ Purchased

theme, there are problems, please can you help me?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
MRCYLMZ Purchased

www.kilavuzosgb.com.tr look please

Default-user
MRCYLMZ Purchased

I would like to support here, here then you can not offer to sell

Default-user
MRCYLMZ Purchased

aq

ait
ait Author

Please post to our support forum, our developers and support staff don’t have access to themeforest discussions here. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Grid Portfolio appearing on all pages in Firefox. It was only enabled for homepage, but suddenly, it sticks to all of them: www.pfad.com – any suggestions appreciated!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Has been a member for 0-1 years

Hi I love this theme, I want to try my luck and ask to be free to give this theme?

ait

Thanks for your message, unfortunately there’s no free version of this theme.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Please my portfolio is not showing more than 15 photos… every other one i add is not showing.. Need some help maybe dere’s something am not doing right

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Has been a member for 4-5 years
  • Bought between 10 and 49 items

Pre-sales question: does every page have to have the home page at the top? For example, can the contact page show just the form without the grid? Same for blog and about page, etc?

It’s a great theme. I just don’t know that people will scroll down to get to the blog, etc.

Thanks.

ait

Definitelly not. Please check the demo site now. Grid section was set up to display globally by accident. Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

What happens if you show more than 15 items on the portfolio front page? does it paginate or scroll?

ait
ait Author

The page will get longer, there’s no pagination.

Default-user

Perfect. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I would like to know before purchase if audio player or sound cloud player can be installed and use in portfolio page and homepage?

ait
ait Author

Sorry this is not possible by default. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jerima Purchased

I am trying to install this theme, but every time I activate it, my WP admin panel goes to white. The only way I can get WP to work again is to delete the theme by FTP. I contacted my web host and they said the theme probably is not compatible with the latest version of Wordpress. I need some help! Anyone know how to fix this?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user
jerima Purchased

When I go to Download there is no License Certificate? It only downloads the theme once again. Thanks

ait
ait Author

If you click on Download button you should see the following: http://d.pr/i/ZdWp

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
foresty Purchased

Been using Prospector for a long time now – works great.

But during the last week, the ‘Latest Posts’ widget that allows you to show latest posts from a specific category has stopped working.

It still shows posts but it is no longer possible to choose which category they are from?!

Can you help? What would have caused this? Has anyone else reported a similar problem? We haven’t changed or updated anything!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good day, is this theme compatible with visual composer?

ait
ait Author

Yes you can use the plugin.

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