An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How do I add the three images below the home page slideshow like you have on the live preview site?
- Go to the following link and click the ‘Copy Code to Clipboard’ button:
Providence 3: http://snippi.com/s/7ky2bwx
Providence 2: http://snippi.com/s/p1ycuw6
- Create a new page in your admin called ‘Index Content’ or something similar
- When editing the page content, click the ‘View HTML’ button on the editor window and paste the code in
- Add the paths to your images in the src attributes (images should be 300px wide by any height)
- Save the page
- Go to the Theme Settings page
- Click on the ‘Home’ bar under ‘Section Settings’
- Set the ‘Page content for section 1’ dropdown to the page you just made
- Save the theme settings
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
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