257 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Kath_mist Purchased

Hi Ed,

I want to use a slider on the homepage > i downloaded WP Pro Slider plugin (which i use all the time), but when i activate the plugin, make a slider and put it on the homepage the menu & impact text disappears on all pages … is the theme compatible with that plugin?

And if not, can you recommend a slider plugin that works with this theme?

I am using the latest version 1.4 of the punch theme … but when i go to the theme options page it still says in the left upper corner next to the Swiftideas logo > Punch V1.2 …

Any ideas?

Thanks in advance,

Kath

SwiftIdeas

Hi Kath,

The correct version number can be seen in Appearance > Themes.

Don’t have any experience with slider plugins, apart from Revolution Slider. Send me a link with the plugin enabled so that I can check the error?

- Ed

Default-user
Kath_mist Purchased

Thanks for the fast reply Ed > here’s the link to the website with the Slider Pro plugin enabled … i just enabled the plugin and did not use a slider and as you can see all my page content, menu’s and impact text is gone.

http://www.kinededreef.be

Thanks for checking it out! I will leave the plugin enabled for half an hour, if you need a temporary login let me know.

Grtz, Kath

SwiftIdeas

Hmm ok, the plugin seems to cause a few jQuery conflicts. Are there any other plugins you can try?

- Ed

Default-user
Kath_mist Purchased

no problem, i will search for a solution > try other plugins :-) If i find a nice one that works with the theme i will let you know so other people can use it too.

Thnx anyway!

Kath

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi! how can i do random sorting posts in portfolion in homepage?

SwiftIdeas

Hi there,

Would you want them to be random every time you reload the page, or just be able to re-order them to the order you want?

- Ed

kocour

every time reload the page

SwiftIdeas

In /includes/sf-functions.php change lines 350-356 from:

$blog_args = array(
            'post_type' => 'post',
            'post_status' => 'publish',
            'paged' => $paged,
            'category_name' => $category_slug,
            'posts_per_page' => $item_count
        );

to

$blog_args = array(
            'post_type' => 'post',
            'post_status' => 'publish',
            'orderby' => 'rand',
            'paged' => $paged,
            'category_name' => $category_slug,
            'posts_per_page' => $item_count
        );

- Ed

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
thirdside Purchased

I submitted a ticket on your support site about a problem I was having with blog posts and followed it up with login information after it was requested of me, but I haven’t heard anything for over a week. (Original request is two weeks old.)

Could you please look into this for me?

Thank you.

http://support.swiftideas.net/forums/topic/blog-posts-not-showing/
SwiftIdeas

Hi there,

Apologies for the delayed reply, will follow that up now for you.

- Ed

Default-user
thirdside Purchased

Got your response. Problem fixed.

Thank you.

SwiftIdeas

Great!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

I just made the mistake and downloaded a theme with another company that is difficult to use. I purchased Pinpoint and like the ability to use the page builder. I am not seeing a page builder with this theme. Correct? How do I build the page, with short code generator or do I do this with html? Thank you

SwiftIdeas

Hi there,

There isn’t a page builder with this theme, it’s just page templates and shortcodes (generator included) that you see in the demo.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is the theme now compatible with 3.6.1?

SwiftIdeas

Hi there,

Yes, fully compatible!

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

is this theme ajaxified + history.js ?

SwiftIdeas

Hi there,

No it’s not got any AJAX actually.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Ireland

Hi, I love this Theme Thanks, but since upgrading it recently I get the following error:

Warning: Missing argument 2 for wpdb::prepare(), called in /homepages/19/d349274926/htdocs/home/wp-content/plugins/post-types-order/post-types-order.php on line 272 and defined in /homepages/19/d349274926/htdocs/home/wp-includes/wp-db.php on line 992

Warning: Missing argument 2 for wpdb::prepare(), called in /homepages/19/d349274926/htdocs/home/wp-content/plugins/post-types-order/post-types-order.php on line 195 and defined in /homepages/19/d349274926/htdocs/home/wp-includes/wp-db.php on line 992

Can you help with this?

it’s on my homepage http://ustudio.es

Thanks

eamond

MockyJnr

Sorry guys, updated all the plugins now and its back to perfect, thanks

SwiftIdeas

Glad you sorted it :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, how are you?

I can’t make the contact form of my website work. It doesn’t sends e-mails. I am using contact form 7. Can you help me?

http://www.pimpapublicidades.com.ar/subi-tu-proyecto/

Thanks!

SwiftIdeas

Hi there,

Please check the Contact Form 7 FAQ – http://contactform7.com/faq/

This is a 3rd party plugin, and won’t be an issue with the theme.

- Ed

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 0-1 years

Hi, i would like to purchase this theme but its nit letting me purchase it. It shows that i have $40 but then when i click purchase it takes me to paypal again. How do i avoid double paying? Thanks

SwiftIdeas

Hi there,

All you need to do is purchase from balance, the option on the left once you click purchase and the options slide down?

Hope that helps.

- Ed

Default-user

Hi Ed, I already had done that but it’s not showing in my Downloads? It’s only showing me the invoice but nothing in my downloads

SwiftIdeas

The invoice to deposit, or for the theme purchase? You don’t have a purchased badge next to your name which means the purchase for the theme must not have gone through!

Unfortunately we can’t check your account or assist on the payment side, this is handled by Envato. You can contact their support here – http://support.envato.com/

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi Ed,

my wordpress site won’t load on any browser since their latest update, to version 3.7.1

I’m wondering if I need to update the Punch theme to get it working again. However, when i try to update the punch theme, i get the message:
An error occurred while updating Punch: The package could not be installed. The package contains no files.

I’m trying to upgrade from version 1.4 to 1.5.2 of Punch.

My website URL is www.fuzzytapes.com

Why will my punch update not install?

Thank you!

-Jordan

SwiftIdeas

Hi there,

Apologies, we had an issue with our updated server. Just double checked and it should be working fine now, can you let me know?

- Ed

jordanpcraig

The theme installed successfully!

My site still won’t load however. I’m not sure if this is a problem with the theme, or some other facet of wordpress. When i try to load my URL, it attempts to load for like 5 mins, then brings up an ‘Internal Server Error’ page. Any ideas?

SwiftIdeas

Very odd. I’d check your php error logs, or ask your host!

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Hi, can the logo on the template be retina compatible? Right now I am not seeing a retina logo.

SwiftIdeas

Hi there,

Yes it can be, just upload a retina sized logo, and then set the width of the standard sized image as custom css like so:

#logo img {
width: 200px;
height: auto;
}

Hope that helps.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Sweden

Hi, just wondering why is the twitter widget not working for me. Thanks. Great theme by the way :)

SwiftIdeas

Hi there,

Have you updated to the latest version of the theme?

- Ed

Default-user

I’m using 1.5.2 I just purchased this morning and downloaded it right away.

SwiftIdeas

Ahh ok, apologies for that. We’ve been working on the update to use the new Twitter API for the widget – hoping to get this out shortly!

- Ed

Default-user

Hello again, so when is this update coming out? Thanks

SwiftIdeas

Have set aside some time to finish it up this weekend. In the meantime, you could use the following? https://dev.twitter.com/docs/embedded-timelines

- Ed

SwiftIdeas

Drop me an email via – http://themeforest.net/user/SwiftIdeas

I’ve got an updated build for you.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
armkra Purchased

Hi, I buy “Punch – Responsive WordPress Theme” but i want another view. i dont want list view. How can i do. please help. Example. I want this view http://paultrani.com/

SwiftIdeas

Hi there,

Can you send me a link so I can see?

Cheers

Kristian

SwiftIdeas

Hi there,

The different “views” only apply to portfolio pages, not blog pages. However, you could upload your article content as a portfolio item by going to Portfolio > Add New.

Hope that helps

Kristian

Default-user
armkra Purchased

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Ed, it’s been a while since I’ve needed to change some things on my site, and I’ve just discovered that my portfolio page has gone over to a second page. Is there a way to make it display more on the front page as I don’t want my users to have to go to a second page just to view my portfolio items?

Cheers again for all your help

SwiftIdeas

Hi there,

Sure, just edit the page, and in the portfolio page meta you will find “Number of items”. Increase this to a high number, or -1 and all will show.

Hope that helps!

- Ed

Default-user

Thanks again, you’re a legend

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Great template, however we can’t seem to enable url friendly links for the portfolio page. It did work with an older WordPress installation but doesn’t work for the newer WordPress. You can see the same problem on your preview http://punch.swiftideas.net/portfolio-standard/

When you click an item the URL looks like: http://punch.swiftideas.net/?portfolio=sazzi while it should be http://punch.swiftideas.net/portfolio-standard/sazzi/.

It works fine for other pages, the blog, etc but just not on the portfolio page.

Looking forward to a reply! And thanks again for a great template!

SwiftIdeas

Hi there,

This guide is for one of our other themes, but should work for you :)

Hope it helps – http://support.swiftideas.net/knowledgebase/portfolio-url-rewrite/

- Ed

Default-user

Hi Ed,

Thanks a lot, it works! Great support! Didn’t expect the solution to be this simple. Just one small question though, we want to change the slug name from portfolio to something else and can’t find a way to do this. We read that we should look for ‘slug’ => ‘portfolio’ and change that, but we can’t find it for the portfolio slug.

Thanks for the outstanding support.

Sander

SwiftIdeas

Try changing rewrite to:

'rewrite' => array(
          'slug' => untrailingslashit( 'portfolio' ),
          'with_front' => false,
          'feeds' => true ),

Then you can change the slug. Make sure to resave your permalinks after.

Hope that helps!

- Ed

Default-user

Works perfect! Thanks for the outstanding support!

SwiftIdeas

You’re welcome :)

- Ed

Default-user

Hi Ed,

Just a quick question. We went online since your answer fixed our last problem. However, it turned out that with the slug changed portfolio page numbering stopped working… We can’t find any way to fix it… Hopefully you can help soon since we’re eagerly waiting. Thanks!

SwiftIdeas

Can you drop me a link to your site? I’ll take a quick look and see if there is anything I can see.

- Ed

Default-user

I just emailed you using the contact form on your profile page from themeforest (swiftideas). Looking forward to a reply! Thanks!

Default-user

The problem is solved, it turns out to be a limitation of Wordpress. You can’t have a page with the same name as the slug. Thanks for the great support!

SwiftIdeas

You’re welcome :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have a problem with my blog page. There are a few pages of posts. When you scroll to the bottom of the page and click on the number 2 to go to page 2, instead of opening page 2 it just goes to my most recent blog post instead. I saw a previous similar question where your answer mentioned something about Settings > Reading but I’ve changed that and it is still not working.

My site is jenthornton.co.uk and the issue is on the blog page (/blog).

I tried to register with your swiftideas support site but it says I need a purchase code. The instructions provided (http://support.swiftideas.net/wp-content/plugins/Aqua-Verifier-master/img/find-item-purchase-code.png) are out of date and do not represent how to find the code with the current themeforest interface. I can’t find the code you’re looking for so I can’t register.

Any help you can give me here would be brilliant.

Thank you

SwiftIdeas

Hi there,

Thanks for letting us know, just got around to sorting that – http://support.swiftideas.net/how-to-find-your-purchase-code/

What do you have your permalink structure set to?

- Ed

Default-user

Hi, permalinks are set to Day and Name at the moment.

SwiftIdeas

Sounds like something to do with an issue in your htaccess file. If you set it to Default, does that work fine?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey Ed,

Is there a way to get the text on the portfolio page ABOVE the thumbnails?

Cheers! Brendan

SwiftIdeas

Hi Brendan,

You’d need to edit the /includes/sf-functions.php file. If you check between lines 259 – 290 you’ll see the various output, and you’ll just need to edit that a little.

Hope that helps.

- Ed

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