96 comments found

How to remove the “All” category in the portfolio page? thanks!

Dream-Theme

Hi,
Try appending this bit of CSS code to your “css/style.css” file:

.navig-category .but-wrap:first-child { display: none !important; }
zataraa Purchased

Hello. I need to change where it says “details” that appears below the blog posts. As I do to change that word?.

thank you!

lukeIT Purchased

With the new Wordpress 3.8 admin theme, the PurePress Widget Areas page has a big problem: existing widget areas cannot be renamed or added a description, because they cannot be expanded anymore by clicking on them.

zataraa Purchased

Hi .. 15 days without answers. Would you be so kind as to tell me how to change where “details” says the blog?.

thanks

Dream-Theme

Hello,
We have wast support requests query, since there were national holidays from Dec 31 to Jan 7 in our country (I just put out notifications about to hours ago!). A bit more patience, please – we’re doing our best to press all tickets as soon as possible.

Thank you so much for understanding!

Hello, after upgrading to wordpress 3.8 shortcuts and widgets are with problem. please help us

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hello, I have two problems… 1 when a try to add a new widget area like you explain in the point 4.5 of the manual. It not appear…

2 in the blog, when a do a new post it appear in the blog page but when a click details or the title it link at home in default…

thx p.

Dream-Theme

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. ?Thanks!

zataraa Purchased

Hello. I need to change where it says “details” that appears below the blog posts. As I do to change that word?.

thank you!

Dream-Theme

Hi,
You can use plugin called “Codestyle Localization” to change captions or translate the entire theme.

How can i add a top and bottom border to the slider, i tried editing the style css file,, but it doesn’t work.

Dream-Theme

Cannot see your buyers badge.. Sorry.

I’ve created a support ticket over a day ago but i haven’t heard back from anyone?

Dream-Theme

Hi,
Sorry abut this inconvenience. Can you please provide your ticket ID (or just link to it) so we can take a look what’s wrong? Thanks!

How do I create the some “footer” as the one that shows in the preview?

Hello, I’d like to buy this theme but I have a question: is your theme compatible with this multilanguage wordpress plugin? WPML http://wpml.org/features/ Thank you in advance for your answer. Regards. DecadeWeb

decade

Another question: The Front-end editor of the Visual Composer (http://vc.wpbakery.com/features/frontend-editor-wordpress/) is included in the PurePress theme? If the answer is NO, is there another theme produced by you with the front-end editor integrated? Thank you. Bye

Dream-Theme

Apart from The7 – only PressCore

Hello, we bought the purepress theme. There is a problem with the popup settings windows in the admin area of the pages (for example the testimonials popup). The “save” button (under the “close” button) is hidden… we can see only a narrow part of it (with both Chrome and Firefox). How can we fix this problem? Thanks in advance.

Dream-Theme

Hello,
Unfortunately I cannot see your buyers badge..

decade

We bought the theme with another account: danieletondi Anyway the problem is that buttons are too large (or the window is too narrow) and the “insert/save” button goes under the “close” button. Maybe we can modify the dialog.css file changing the width of the elements.

Hello, we bought the purepress theme. We’re writng with the account used for purchasing the theme. There is a problem with the popup settings windows in the admin area of the pages (for example the testimonials popup). The “save/insert” button (under the “close” button) is hidden… we can see only a narrow part of it (with both Chrome and Firefox). How can we fix this problem?

Anyway the problem is that buttons are too large (or the window is too narrow) and the “insert/save” button goes under the “close” button. Maybe we can modify the dialog.css file changing the width of the elements.

Thanks in advance for the support.

Dream-Theme

Hi,
Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi, was trying to get support for the theme but there is a sign that says you do not provide support for it anymore. I have upgraded my Wordpress and the theme shorcodes are not working anymore in the editor. URGENT help is needed.

Dream-Theme

Hello,
This theme is discontinued. Sorry.

quintessamedia

I cant really accept such a reply from a trusted company like yourself. a company that this year crossed the $1000,000 mark at the envato market place. I think this answer is simply not sufficient. I have been a loyal customer for a very long time and the bare minimum i request is that the theme works in its native form.

Hi,

I got a problem with layout builder. When I try to insert any item, e.g. “Portfolio or Testimonials” it happens nothing. All the forms will be deleted what I filled before, and no shortcode will be inserted. In addition the insert button is located under the close button, was hard to notice it.

Any suggestion?

Thanks

Dream-Theme

Hello,
[Sorry for pre-made reply, I’ll not be able to properly answer comments till Jun 16]

Please submit all your support and pre-purchase related questions via our online help-desk: http://support.dream-theme.com – there are 3 guys who is always ready to help you!

I purchased this theme today and I’m having major problems. I can not insert any of the shortcode options! And then I try to get support, only to find out this theme is “discontinued”? If you are no longer providing support for it, stop selling it!

Please help me get this working…

Dream-Theme

Hello,
Sorry this theme is long discontinued and not supported. This is clearly stated in description.

Default-user

Changing the description on me, not very nice. Regardless, I’ve downgraded to Wordpress 3.5 and it still does not function properly. Don’t claim that it works with older versions, because this is not true. I need a refund please.

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