Discussion on Purity: Responsive, Clean, Minimal & Bold WP Theme

2605 comments found

Hey everyone! We’ve got some great news!

Since a couple of weeks now, we handle all support requests via our Support Board. It consists of a Knowledge Base where you can find answers to commonly asked questions and a Support Forums where you can post your inquiries.

The best thing about it and the main reason we’ve decided for such a step is a possibility to search the site content. It means that you may find the answer to your question immediately because someone could have already asked the same question before. :)

All the best,
Veented Team

LLA Purchased

I Have just purchased the Purity Theme and am about to download. I currently have an active theme WP template which is running my webpage.

Where do I down load the Purity file to and how do I search for it in the appearance theme tab? Will my WP dashboard automatically recognise that I have downloaded the Purity theme or is there a process to get the information I currently have on my WP site.

As you can see I am not a programmer or know HTML. I am a humble architect looking for the simplest guidance\. I apologise but I would like someone to guide me through the most navigable process. thank you.

Default-user
LLA Purchased

All Sorted :-) I think

Veented

Hello there,

Thank you for the purchase! And I’m glad you’ve managed to sort the problem out. For anyone else having the same one, just check these two links:

http://www.screenr.com/OMOs

http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

All the best,
Filip

LLA Purchased

LLA responding to LLA I have successfully downloaded Purity now. Thank you found your support.

HOWEVER . . . when I now go to change my theme to purity I get this following message . .

Info icon (BIG RED CROSS) This content cannot be displayed in a frame

To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

What you can try:

Open this content in a new window

The new window just takes me to a search engine displaying the following . .

customize.php?theme=purity . . .sorry I don’t understand

Veented

Hello there,

These are some truly odd error messages, no one has ever reported similar ones. I’d suggest you to check the article below first:

http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

If it does not help then drop me your WP login information privately through my Profile Page and I’ll take a look at it for you. :)

Regards,
Filip

Hey,

I’m a wordpress beginner, not a coder at all but this theme is very easy to install and it looks great. I also had a little problem with the blog title and posted a threat in the forum. What can I say? I’ve never experienced a faster and better customer support than this. Thanks Filip.

Best, Kathi

Veented

Hello Kathi,

Thank you so much for the kind words, I truly appreciate it! I’m really glad you like the theme and that I could help with your problem. :)

All the best,
Filip

Three things:

One, this theme is fantastic. I didn’t want to spend a huge load of time on my new website because I’m bogged down with clients, so I opted for a premium theme. I was having a hard time finding one that was simple and not laden with crazy features I’ll never use, looked clean and simple and did everything I wanted. This theme is perfect, and easy to customize when need be.

Two, The only thing it’s missing is WooCommerce, but I don’t need that right away anyway. Are there huge problems with compatibility with WooCommerce?

Three, I tried signing up for the support forum and I never got the email. I even gave it a couple days, checked my spam, tried a few times, etc.

Thank you for an awesome, simple theme.

Veented

Hello there,

Thank you so much for your truly kind words! I’m really glad you find the theme easy to setup and use. :)

Regarding the second question, WooCommerce support is coming very soon so please stay tuned!

As for the last issue, can you please try signing up with a gmail account? Your mail server may be blocking e-mails sent via a PHP form. ;)

Regards,
Filip

Default-user

That worked! Thank you! I’m looking forward to WooCommerce support. :)

Veented

I’m really glad! :)

Filip

ran4139 Purchased

Great theme and AMAZING support!

Veented

Hey, thanks for the kind words! I’m really glad I could help and that you like the theme! :)

Best,
Filip

Hi, this theme is beautiful and I’m thinking about purchasing it, but I have one question—how much customization is possible for the contact form? I want to be able to have dropdown menus, a pretty button for submitting the form, etc…to make clients feel welcome and willing to engage the content. Thanks!

Veented

Hi there,

Thank you for the interest and kind words. :)

Regarding your question – you can easily install the Contact Form 7 plugin that is one of the most powerful plugins of that type for WordPress. After you decide to purchase the theme, just visit the Support Forums for more information. :)

Regards,
Filip

message posted in error: please ignore.

Veented

That’s all right! :)

Regards,
Filip

I am considering putting this theme forward to a client – Just wanted to find out if there is a CUSTOM CSS section in the theme options?

Veented

Hello there,

Thank you for the interest. :)

There is currently not such a field but a big theme update coming next week will introduce it (and much more) so please stay tuned! :)

All the best,
Filip

Thanks for the great theme Filip.

I know that some people have posted this question already but I can’t seem to get it to work for me: I’m trying to get the social networking icons to appear below the nav menu on the main page. Is that possible to do?

Veented

Hi there,

I’ve already posted a guide about that on our support forums:

http://veented.com/support/forums/topic/social-media-icons-at-top-of-site-h1-etc-dropcap-color-changes/



:)

All the best,
Filip

Hi, this looks AMAZING! One curiosity: on the home page there is an area called “Why choose Purity?”. Is that a feature of the home page template, widgets, or what else? I guess one could insert texts and a link to a page, right?

Veented

Hi there,

Thank you for the kind words and interest! :)

The “Why choose Purity?” area is just a page content built with shortcodes. You can insert any other content there. ;)

All the best,
Filip

Pre-sales question: is it possible to stop the photos being enlarged/turn off lightbox gallery?

Thanks

Veented

Hello there,

Thank you for the interest! And of course – there are dozen of other portfolio gallery types like: image list, slider or just a single picture without any effect. :)

All the best,
Filip

Hello. Love the theme. Wondering if I can put a portfolio within a portfolio. My site http://ebaileyphotography.co.uk/portfolio/ I would like headshots to have to sub-categories actors and corporate. Is this possible?

Thanks

-emma

Veented

Hello Emma,

Thank you for the kind words! :)

It is of course possible but will require some additional modification of the theme’s code and I’m truly sorry but it’s beyond the scope of our free support.

All the best,
Filip

Default-user

Ah that’s a shame. I assume that this won’t be a present in the new upgrade? :)

Veented

We will definitely Consider such a functionality, stay tuned! ;)

Regards,
Filip

I’m getting excited!!

Veented

Same here, ha! :)

Regards,
Filip

Hi, I am interested in purchasing this theme. I just have a couple of questions thou, in the homepage, in the section “from the blog” is it possible to limit the posts shown to just specific categories? is it possible to do this also on other pages? Thanks in advance

Veented

Hello there,

Thank you for the interest. :)

As for your question – it is of course possible. Just use the contact form after you purchase the theme and I’ll provide you a one-step tutorial. :)

Regards,
Filip

Default-user

Hi, thanks for your reply. I have purchased Purity and I have sent you a message using the contact form on themeforest

Veented

Hi there,

Thank you for the purchase! :)

And I’m sorry but I haven’t received any e-mail from you. Can you please resend it with a “[Veented Support]” title like?

Regards,
Filip

gloggn Purchased

hi, please i need a distance of 1cm between two columns [one_half_last]; great optimization concerning google pagespeed, compliments! regards, michael

Veented

Haha, thank you for the kind words! I’m glad I could help. :)

Regards,
Filip

Default-user
gloggn Purchased

hi, thanks for the code – but the distance ist nocht between the two colums, but on the right margin – i would need it between, thanks and regards, michael

Veented

Hello there,

That’s exactly the same thing in this case. Please try modifying the value according to my tutorial from my previous post. :)

Regards,
Filip

Hi Filip,

something is wrong, i think… :-/

Cannot find my Purchasecode here…

Help?;):)

regadrs, Frank

Veented

Hello Frank,

Please open your Downloads Tab on ThemeForest. There, find Purity theme and click on the “Download” button. From the dropdown menu, select “License certificate”. :)

Regards,
Filip

xepono Purchased

Hi,

where can I change the bodycolor?

thanks in advance

mike

Veented

Hello Mike,

I’ve already answered that question on our support forums:

http://veented.com/support/forums/topic/how-to-change-paragraph-font-color/


All the best,
Filip

Hi I just updated my site to 3.0 and had 2 questions.

1. How do I get the social links at the top of my page like in the theme preview?

2. I used Cyerduck to update my files. But where do I place the folder for the Child theme? Inside the purity folder or within the theme folder?

Thanks!

Veented

Hi there,

That’s because you will need to install those plugins. WooCommerce is available on the WooCommerce website and the Revolution Slider can be found in the /Plugins/ folder of the theme’s downloadable package. :)

Regards,
Filip

Default-user

Awesome, both are now installed successfully! Thank you for the great theme and support!

Veented

You are welcome! And please use our Support Board if you have any questions in future. :)

Regards,
Filip

cke11y Purchased

Hi I just installed this and have problems with portfolio

1. my portfolio categories are not showing on the portfolio page – just says “all” (I have not disabled the filterable portfolio effect) 2. The “view portfolio” link on the homepage does not work

http://www.kjpropertyimprovements.co.uk/

please help cheers CK

cke11y
cke11y Purchased

fixed both problems – please disregard my message thanks!

Veented

Hi there,

I’m really glad you have figured it all out yourself! :)

Regards,
Filip

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