Discussion on Purity: Responsive, Clean, Minimal & Bold WP Theme

2605 comments found

Hey everyone! We’ve got some great news!

We handle all support requests via our Support Board. It consists of a Knowledge Base where you can find answers to commonly asked questions and a Support Forums where you can post your inquiries.

The best thing about it and the main reason we’ve decided for such a step is a possibility to search the site content. It means that you may find the answer to your question immediately because someone could have already asked the same question before. :)

We’ve also released a big 3.0 Theme Update that brings tons of new features including WooCommerce, WPML, Contact Form 7 plugins support, new gallery system management, new header styles, a Revolution Slider plugin and much more! You may see a full list of changes here. ;)

All the best,
Veented Team

Hey there,

First off… great theme! Absolutely loving it… However, I do have a question regarding the portfolio filter.

For some reason it’s not showing? I only put in two portfolio items to test it and adjust it

Thanks in advance,

Duwo Media

Veented

Hello there,

Thank you so much for the kind words, we truly appreciate it! :)

As for the issue – just make sure that you have selected the portfolio categories on your portfolio PAGE itself, not only portfolio posts. Since multiple portfolio pages are available, each needs to know the specific categories to be displayed. ;)

Best Regards,
Filip

Default-user

Doh… sounds like the most obvious solution indeed! Thanks a million it worked :D

Veented

Haha, you are welcome! I’m glad I could help. :)

Regards,
Filip

Hello Finaly I start to work in my web site :D….. .... i have many question, because i learn now to do that… but now I ask to you only one: I try to put in the menu the card-icon, in “enable card icon”, but is not there, in my web…. do you now what is the correct way? may be is the most obvios solution indeed, but i dont find that.. not yet :( thank you!!

Veented

Hello there,

That’s great to hear!

As for your questions, you need to have WPML and WooCommerce plugins installed. Just follow instructions located on their websites and you won’t have any problems with configuration. :)

And for future requests please use our dedicated Support Forums. ;)

Regards,
Filip

Default-user

Hello again I cant find an answer for my questions in the support forums… i am still in the wooCommerce installation: In _ word press-panel / plugins / new / upload [zip format] the message is” “El archivo subido excede la directiva upload_max_filesize en php.ini.” In English: “the file exceed the directive upload_max_filesize en php.ini.” I don’t now if this is an error or if i am not understand… thanks and good night

Veented

Hi there,

It looks like your server won’t allow to upload directly files as big as woocommerce package. If you use shared hosting services, you may have to ask your host to increase your upload limit. Or you may simply try uploading plugins via FTP (using program like FileZilla). :)

Regards,
Filip

A quick question about Portfolio images, which I can’t seem to find the answer to. I have resized all the images to 900×600 pixels, and uploaded to a lightbox Portfolio. When you click on the first image it displays at the correct size, and the following images are all reduced. Any ideas what I am doing wrong? Example is here – http://www.webfactory.com.au/testsites/brown/portfolio/pioneer-close-vermont-south/ Thank you!

Veented

Hello there,

The question has been already answered on our Support Forums:

http://veented.com/support/forums/topic/full-screen-gallery/

:)

Regards,
Filip

Default-user
Thank you! The first image in the group still displays slightly larger than the rest – is there somewhere in the code that sets the size of the first image? I need it to be 900×600 pixels. http://www.webfactory.com.au/testsites/brown/portfolio/redleaf-way-wheelers-hill/
Veented

Hi again,

You are welcome! After following the tutorial I linked in my previous comment, your images will be loaded in their full size into the gallery. As I inspect the code on your website it seems to be that way – they are all the same dimensions. Is the second image of the gallery what you mean by “first in the group”? It may display in it’s full size at first but that’s just a normal lightbox plugin behavior defined by the author (slightly changing the aspect ratio of several images for the nice animation effect which makes the image fit the browser window so there is no need for the “Fullscreen” button and the images displays in it’s full size). Rest of the gallery images (900×600) not modified by the “effect” may be slightly too big for your screen size so they get downsized and the “Fullscreen” button is being displayed.

You may also try changing the lightbox script itself behavior by modifying this part of the /purity/js/custom.js file:

deeplinking:false,slideshow:3000

to:

deeplinking:false,allow_resize:false,slideshow:3000

It will force the script to display all of your gallery images in their original size. :)

Regards,
Filip

Is it possible to make the Slider Shortcode (used on pages other than the Homepage) responsive? slider width=”500” slide src=”http://tauris.co.uk/themes/purity/wp-content/uploads/2013/07/slide2.jpg” Example page is here – http://www.webfactory.com.au/testsites/brown/interior-design-and-decoration/ The Slider on the Home page is working fine on iPhones, but this slider isn’t. Thank you!

Veented

Hello again,

If you leave the first slide’s width attribute blank (or just delete it) then it will automatically fit to the site’s container size which simply means it becomes responsive. ;)

Regards,
Filip

Default-user

Thank you!

Veented

You are welcome! :)

Regards,
Filip

Hello, I am really thinking about buying this theme, it is very suitaible for my purposes, but I have one question regarding this. It is possible in this theme to create easily portfolio which has more levels than you are showing in preview? I mean leveling like this: main categories, subcategories, concrete products with more than one picture of concrete product? Thanks a lot for answering. Stepan

Veented

Hello Stepan,

Frist of all – thank you for the interest!

As for your question: Since multiple portfolio pages are allowed (with any categories set that may differ on each one) and posts of an external link type (where you could insert a URL to a specific “subcategory” portfolio page where standard portfolio posts with galleries and else wouldbe displayed) it is all possible. :)

Regards,
Filip

Hello Filip,

I am very happy with your theme. All works great and the support is even better! Keep going like this!

Cheers, Lars

Veented

Hello Lars,

Thank you for the kind words, I truly appreciate it! And I’m really glad I could help with your questions. :)

Regards,
Filip

Hello, I need to put in home 6 boxes that refer to pages, like those that are created through portfolio (which, however, are up to 3 displayed) Can you tell me how can I do? Thanks a lot.

Teo

Veented

Hello Teo,

You can easily create them using the column shortcodes and then just insert an image into each as a link. :)

Regards,
Filip

Default-user

Ok Filip, but how can i create also this hover effect? Screen

Veented

Hi again,

That hover effect is available only for the portfolio thumbnails by default. Adding it to custom content will require some extra modification of the theme’s code and I’m truly sorry but it’s beyond the scope of our free support.

Regards,
Filip

hi, i understand we can change the colour scheme of the theme.. but is there a way to change the shade or to specific color that we want?

Veented

Hello there,

First of all – thank you for the interest! :)

And I’m not quite sure what do you mean by “change the shade or to specific color”? Do you mean changing specific sections (like header or footer) background color?

Regards,
Filip

Default-user

Hi Filip, from the live demo i am able to change the color scheme eg pink purple red orange green, etc as given by the theme.

i shows about 8 colors in live demo, but when i customized, do i also just get to choose a standard color or can i input my own hexcode for colours i want that is not in the ‘standard’ color as shown in live demo?

Veented

Hi again,

You will be able to change it using a color picker (or insert directly) to any hexcode. You are not limited to any ‘pre-built’ colors. :)

Regards,
Filip

ValGo Purchased

Hello,

I’ve looking in almost all pages and i don’t find where the “Breadcrumbs” are défined … Breadcrumbs dont apparear in my pages, and i’d like to make appear.

thanks

Veented

Hi there,

Breadcrumbs has been available since the 3.0 theme update. After you upgrade to the latest theme files installed, you will be able to enable them in Theme Options / Header menu. :)

You may find the update guide on our Support Board:

http://veented.com/support/how-to-update-from-version-1-to-2-0/

Best Regards,
Filip

Default-user
ValGo Purchased

Oh thanks ! i did not notice that a new version existing ! I’m going to uptade 2.3 to 3.

Veented

All right! And please use our dedicated Support Board if you have any other questions in a future. :)

Regards,
Filip

Have purchased Purity a couple of weeks ago. Great theme. Clean interface with lots of options. But best of all : superb support. Filip, the developer, is a friendly dude who reacts really fast on the support forum. For sure i will buy the purity them for a next project to come!

Veented

Hello there,

Thank you so much for the kind words, I truly appreciate it! I’m really glad you like the theme and I wish you all the best with your projects. :)

Regards,
Filip

Hi !

I have a problem with the contact form. I do not receive emails sent through it. I’ve tried it several times. Can you maybe help me?

Regards, David

Veented

Hello David,

The question has been already answered here:

http://veented.com/support/forums/topic/contact-page-form-not-sending-emails-to-connected-account/

:)


Regards,
Filip

Hi – a few people seem to have asked this question, but I can’t quite work out the answer! How do you remove the second divider that is appearing only on the Home page, between the Footer and Recent Projects? http://www.webfactory.com.au/testsites/brown/ Thank you!
Veented

Hello there,

Woops. You are right about that. Let’s narrow the CSS rule so it affects just the homepage template:

.page-template-template-home-php #main > div > div:last-child { display:none; }

:)

Best Regards,
Filip

Default-user

Thank you Filip – that seems to have fixed it! Melanie

Veented

You are welcome Melanie! :)

Regards,
Filip

I bought the theme yesterday and have a question about Homepage slider options (speed, transition, etc), which is probably already answered in your forum…..I tried to register last night but got no email with a password. Tried again this morning….still can’t get one.

Help!

Veented

Hi there,

Just drop me a private message via the Contact Form located on my profile page and I’ll create the account manually for you. :)

Regards,
Filip

hello!

the tagline on my page does not stay active. it only shows up when you hoover over it. also my menu tabs disappear after i click them. for example, when i got to “work page”, every time a sub category menu is clicked, it disappears.

i’ve uploaded the theme again to no change. can you please help. thank you! www.sewrakidane.com

-sk

Veented

Hi there,

That’s because you’ve set the Accent color to white. :)

Regards,
Filip

Hi! Great theme,

One quick question that I couldn’t find the answer to in the support forum. Why isn’t the featured image showing up at the top of the blog? It does for old blogs but not for new blogs.

For new stuff I’ve uploaded, it shows as a thumbnail but once I click into the actual blog there is nothing at the top of the page.

New Blog: http://www.phillipmholmes.com/2014/04/10/finding-the-fatherless-a-call-to-fill-the-gap/ Old blog: http://www.phillipmholmes.com/2013/12/02/spiritual-malnourishment-five-necessities-we-neglect/
Veented

Hello there,

Thank you for the kind words. :)

As for your question – just make sure that you upload a Featured Image in each of your blog posts.

Regards,
Filip

PS. And for future requests, please use our dedicated support forums. :)

Default-user

I did upload a featured image. That’s why I’m confused as to why the image isn’t showing up at the top of the blog. Thanks. No worries.

Veented

It’s really odd. Can you please drop me your WP login credentials privately on prafgon@gmail.com so I can debug it for you? :)

Regards,
Filip

I have updated wordpress to 3.9 and I have the following errors:

- Blank page accessing to the site with the following error: Call to undefined function get_option_tree() in functions.php on line 233

- Purity Control Panel does not show.

I have the latest purity version

Veented

Hello there,

We are aware of that issue and have just uploaded a fix into the review queue. It should be available for download in an instant! We will post it here when it’s released. :)

Regards,
Filip

Hi. Is v. 2.3 compatible with WP 3.9?

Veented

Hello there,

I’m sorry but the 2.3 version is pretty old and we haven’t tested it with the WP 3.9. I strongly recommend you to update the theme. :)

Regards,
Filip

Evedd Purchased

HEllo, I’ve bought the theme for one of my client. I have some minor problem on it and I’ve tried to connect on your support with the purchase code. I haven’t receive yet my password for it… Can you please send it to me ?

Veented

Hello there,

Just drop me the e-mail and nickname you registered your account under privately on prafgon@gmail.com and I’ll send it manually to you. :)

Regards,
Filip

Hey everyone!

We handle all support requests via our Support Board. It consists of a Knowledge Base where you can find answers to commonly asked questions and a Support Forums where you can post your inquiries.

The best thing about it and the main reason we’ve decided for such a step is a possibility to search the forums content. It means that you may find the answer to your question immediately because someone could have already asked the same question before. :)

We’ve also released a big 3.0 Theme Update that brings tons of new features including WooCommerce, WPML, Contact Form 7 plugins support, new gallery system management, new header styles, a Revolution Slider plugin and much, much more! You may see a full list of changes here. ;)

All the best,
Veented Team

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