33 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
petsoukos Purchased

Although the template looks awesome, I can’t get it to work. I used the quickstart J25 in order to install it but I get a blank page when I try to load the website. The admin area loads, no problems there. Any ideas why this is happening?

joomfx

Hi there,

Thanks for purchasing PurityFX :) The white screen is a server related issue. You will find the solution in the Documentation :) If the “White Screen after Installation!!” chapter in the Documentation does not help you to solve the issue then please register at our support forum and we will solve the problem as soon as possible. Thanks ;)

http://www.joomfx.com/support/
Default-user
petsoukos Purchased

I looked up the documentation right after posting. It should be the first thing to do before posting… Hehe… Thanks anyway! Great work! Keep it up and good luck!

joomfx

Thanks for the update and for the nice words :) Anyway, if you have any other problems or questions please do not hesitate to open a discussion in our support forum ;)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • South Africa

Hi There, is there a reason that the article parameters aren’t changing even though i changed them in article options?

joomfx

Hi there,

Thanks for purchasing PurityFX :) Please register at our Support Forum (where is the one and only place for Support) and open a new Discussion.

I cannot currently understand what the issue is so please make sure you describe the problem/question with as much details as possible and definitely attach few screenshots describing the problem.

I am waiting for you in the Forum ;)

http://www.joomfx.com/support/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi On the mobile version of the site te revolution slide looks very misplaced and small. Is there a way to fix this or even create just a mobie version? Kind regards

joomfx

Hi darragh1001,

As I told you before, our Support Forum is the one and only place for Support :)

You already have an account in the Forum and you already opened 6 Discussion there :)

I do not know why you are posting this message here. Please open a new Discussion in the Support Forum and explain the issue with more details and make sure you attach a screenshot so I can understand what exactly you are talking about.

I will wait for you in the Forum :)

http://www.joomfx.com/support/
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

It looks great actually, is the slider easily adjustable in height? Thanks.

joomfx

Hi ralfos,

Thank you for your interest in PurityFX :)
Yep, setting the Revolution Slider height is more than easy. You have a field in the Revolution Slider settings where you specify the slider height (in pixels) :)

Default-user

Thanks for your fast reply, you’ll have a new sale soon :)

joomfx

Great :) Once you purchase the template make sure you register at our Support Forum where is the one and only place for Support :)

http://www.joomfx.com/support/
Default-user
ralfos Purchased

Thanks I will.

joomfx

Great :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello I am very interested in your template. is there the demo data files in your package ?

thank you so much :)

Justine ;)

joomfx

Hi Justine,

Thank you for your interest in PurityFX :)
Yes, the template comes with a Quickstart Package (clone of the demo). So just make sure you install the Quickstart as described in the Documentation.
Let me know if you need anything else :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Poland

Hi

I am wondering is it easy in this template to alter styles of post, for example, make a boxed table with styled, button-like title, change colors etc.

I mean is the HTML x CSS in non-compressed form included?

joomfx

Hi there,

Thank you for your interest in PurityFX :)
I’m not quite sure I understand what you mean. The template comes with unlimited color options which you can select in the Template Manager.
Apart from the above, you can simply download and install the default Gantry Template and have a look for yourself (PurityFX is built on Gantry):

http://www.gantry-framework.org/download


You can also have a look at the following Article so you can have some basic information about modifying/customizing the template:

http://www.joomfx.com/index.php/blog/item/45-how-to-customize-the-layout-of-our-templates-less-tutorial


Also, if you have any problems or questions you can always open a new Discussion in our Support Forum:

http://www.joomfx.com/support/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
leez300 Purchased

Bought PurityFX, started to install the quick v.3, when reaching to installing demodata the processbar keeps running and nothing further happens, it has been going on for one hour now. What to do???? Urgent, pls… Lee

joomfx

Hi Lee,

Thank you for purchasing PurityFX :)
This is a server related issue. I just explained everything in details in the Discussion you opened in our Support Forum :)

Default-user
leez300 Purchased

Thanks so very much for a lightning fast response :-)

joomfx

You are welcome Lee ;)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Got a problem installing it. I have this template for a while now, but I need to redo some work, but when I try to install it (not using quickstart this time) I get the default gantry theme… any idea why?

joomfx

Hi there,

Thank you for purchasing PurityFX :)
The one and only place for Support is our Support Forum:

http://joomfx.com/support/

Please open a new Discussion in the Support Forum and attach a screenshot of how the website looks like (the default Gantry Template that you have mentioned).

I’ll wait for you in the Forum

joomfx

Yep, this Discussion explains everything :)
Man, this is not how Gantry works. I mean this is not something specific for the Gantry Framework. This is how all Joomla Templates work:

1. If you want to have the same site as the Demo you need to install the Quickstart.

2. If you install just the Template, you will also need to install each and every extension that comes with the Template and configure it the same way it is configured in the Quickstart.

All Joomla Templates work like that.

Default-user

OK, thanks for the quick support!

joomfx

You are welcome :)
Please use the Support Forum whenever you have a problem or question.

Have a great evening!

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 3-4 years

I would like to purchase this template but can you tell me first if there is any limit to the number of nested menu levels?

Thank you.

joomfx

Hi there,

I’m not exactly sure what you need to know and in order not to give you wrong information, please install the default Gantry Framework (RocketLauncher) and do the tests you need:

http://www.gantry-framework.org/download

PurityFX is built on the Gantry Framework. I think there is no limit but please test it on your own with the default Gantry :)
  • Has been a member for 0-1 years

Hello, I would like to ask does it support Joomla 3.3.x ?

Thank you

joomfx

Hi asdpew,

Thank you for your interest in PurityFX :)
Yes, it works perfectly fine with Joomla 3.3. The template comes with Joomla 3.2.2 Quickstart Package and once you install it you can simply upgrade your Joomla to 3.3 by clicking a button in the Admin Panel :)
Let me know if you need anything else.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
skopf Purchased

The Template ist advertised with layered psd files. But in the psd folder there are 6 psd files just with arrows/icons, each with a size of around 50kb. Where can I download the main psd files?

Cheers

joomfx

Hi skopf,

Thank you for purchasing PurityFX :)
There is no layered PSD for the whole design. PurityFX is designed in browser as most of the modern sites are. We design our templates “in browser” since it is a much faster and better technic with the new technologies (HTML5, CSS3, Responsiveness, etc.). Here, have a look at the Article and the Forum Discussion below. They might be interesting for you.

http://hub.tutsplus.com/articles/photoshops-role-in-a-web-design-workflow--psd-25137

http://themeforest.net/forums/thread/psds-requirements-by-clients/104345?page=1#853300

Anyway, I’m really sorry if the information on the Item Page has mislead you. All authors check this option (PSD Included) if there are any PSD files in the Download Package. We include only the PSD files that we used in the development. I’m also surprised that “Layered PSD” option is checked (instead of just “PSD”). I will fix that. Meanwhile, I understand that this might have been a misleading information so please feel free to contact Envato Support and ask for a refund :)

If you have any problems or questions in the future please open a new Discussion in our Support Forum where is the one and only place for Support. Thank you :)

http://www.joomfx.com/support/
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
pava2307 Purchased

Hello, please I need complete PSD template. In Documentation I faind just PSD og login box, and few small things.

Default-user
pava2307 Purchased

Now I see that somebody also ask abou this. Ok, I understand. Please if need some change on template you can do it for me for extra?

joomfx

Hi pava2307,

Thank you for purchasing our PurityFX :)
Yes, there is no Layered PSD for the whole design. I hope you have read my comment above for the other customer (skopf) who asked about it.

If you need to make any design changes, please open a new Discussion in our Support Forum, where is the one and only place for Support, and I will assist you as soon as possible. Thanks :)

http://www.joomfx.com/support
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Yesterday I purchased the purityFX theme, but I’m unable to install the template on my homepage.. I’m running joomla 3.3.1, doesn’t the theme work with the 3.3.1 version of joomla ? When I try to directyl upload and install the template, i get this loading circle for about up to 20 minutes but doesn’t complete…i also tried uploading the template to my ftp, but wenn I then choose the template and click install, i get “Fatal error: Call to a member function attributes() on a non-object in /homepages/38/d504063805/htdocs/app533359949/libraries/cms/installer/adapter/template.php on line 81” If the template is also suited for joomla 3.3.1, do you have any other idea what may cause my problems ?

Thanks in advance for any advice,

Sascha

joomfx

Hi Sascha,

Thank you for purchasing PurityFX :)
Please have in mind that the one and only place for Support is our Support Forum:

http://www.joomfx.com/support

Just open a new Discussion there and I will help you to install the Template :)

Just to let you know, in case you have missed this, you need to UNZIP the file you have downloaded from Themeforest. Then you can have a look at the “Installation” chapter in the Documentation (open the Documentation folder and double-click on “index.php”).

See you in our Support Forum ;)

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