380 comments found

Hi, can a registered user add a new review of an item that is not part of our reviewed items? eg post a review for a new item and then we could approve or disapprove it before it is posted live?

thanks!! great looking theme!

ThemeREX

Hello,

Unfortunately our theme does not provide such functionality. You can enable users to publish reviews, but without pre-moderation.

Thank you

Default-user

thanks, do you think adding a WP Review plugin would work with your theme to add user review option?

Default-user

Ok, but we can we remove the entered reviews at a later time?

kowkoed Purchased

I’m trying to insert code into the sidebar. But the conflict because of your css code with flowers references. Where is the code / * Color theme ‘Dark’ * / Dark.tsss? I can not find anywhere else.

ThemeREX

Hello,

You can find dark theme css in the ../css/themes/ folder. If you encounter difficulty with this, please feel free to create a ticket in the our support system themerex.ticksy.com Our support operators do all best to help you.

Thank you.

Hello, where is the puzzle on this theme ? I don’t see any moving puzzle objects.

Default-user

Why this theme is called puzzle ? I though elements can be dragged and dropped or something related to puzzles.

Default-user

Anyway, how to disable ‘Choose style’ gear? Or is it permanent.

Default-user

I managed to find it.

I was looking over online documentation and there is no info about how to create this elements http://postimg.org/image/dsxafljqv/.

Default-user

I noticed how to do it.

How to get away from this white bands http://postimg.org/image/rfda4bxmv/ ?

Default-user

Ok, are you kind enough to check font inside http://postimg.org/image/rfda4bxmv/ , why they are different compare with deom verison ?

Default-user

No sense support here. I try to fix one theme sold by you and this is the worst support I ever seen for any product.

ThemeREX

I’m sorry but we provide support only for verified customers. If you want to access to the support desk you have to provide us your purchase code. Maybe you can purchase again the theme to download the last version and get a new license… i can’t check if you purchased the theme or downloaded if for free in some piracy website.

tttrttt Purchased

Hello, super theme Please help me, I Do not know where to change the description attached scr. https://yadi.sk/i/QImlSb0OcXUEc

ThemeREX

you’re welcome) please use tickets, It will be much faster and more effective

thanks

Default-user
tttrttt Purchased

I dont now, please url ticket ?

ThemeREX

Just click on banner “Support Sys” on the item page, enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

How do you change the slider info background color on the backend? I can see the color when I inspect the element, but having trouble finding what file to change.

ThemeREX

Hello,

Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

I added a new post and someone added a Comment, which I then approved via the WP Admin section, but I cannot find out as to how to get Comments to display below the original posts. I’m sure it’s something really simple, but for the life of me, I can’t see it.

ThemeREX

Hi,

What do you mean? Once you have allowed comment, it should appear below the original post.

kowkoed Purchased

Made the widget gallery and inserted in the sidebar. Pressing should appear new block. All you are getting, but acquired happens to scroll down the page. How to fix it? Give the link as an example. There junk right gallery, but there are links. You can click on them and you will see to scroll down. http://appsquared.ru/karta-bloga#one

ThemeREX

Hello,

Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

Default-user
kowkoed Purchased

Thanks

Hello! Super theme! One question – how I can disable all fonts in theme? I want to connect my own font in style.css by @font-face { ... Thanks!

ThemeREX

Hello,

Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

Hi, I consider your theme to buy and have some questions: 1. Is it possible to make infinite scroll for the home page like pinterest. one, or at list add some rows of puzzles? 2. Is there an option not to show posts from particular menu item, (category)? Thanks

ThemeREX

Hello,

1. In the blog settings you can set display type of additional portions of posts on blog stream page: standard block with page numbers, the button “View more” or “Infinite scroll” for dynamic-loading for the next batch of articles (without reloading the page).

2. Yes, here you can see example for category Games(with style Excerpt) http://puzzles.themerex.net/category/games/

Thank you

Hellow First, verry nice theme !!

my question is : i work for a client that have your theme and he want to resolve a bug :

the custom field ‘reviews_users’ is not incremented when a user make a review..

i have tchek the file single.php and function.php there is the js and the php but i don’t know where there is a bug

js : http://pastebin.com/C1HmqDZr ajax request : http://imagik.fr/view-rl/142484 php : http://pastebin.com/NBZHCEyY

You can see in ‘ajax request’ the var user alway stay th same : 0

Thanks in advance !!!!

ThemeREX

Hello,

Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

Hi,

I really do like this team, but there is one part of customization that is absolutely frustrating. On your Demo site, the ‘puzzles’ all show up with different animations and different colors. How do you set the theme to do this?

On the home page of my site, each ‘puzzle’ shows the same background color and the same animation. This makes it look very boring! Please tell me how to fix this.

Thanks for a great theme and any help.

ThemeREX

Hi, firstly thank you for your kind words!

You can set background of the puzzle boxes and ainmation in the settings of each category or post.

E.g. Posts -> Categories -> Some category -> Blog single page -> Puzzles-style: Post excerpt background / Puzzles-style: Post excerpt position.

Regards, Themerex team )

Default-user

Just to give feedback, thank you! I do have one more question this, ThemeREX. The thumbnails on our home page do not take the full size of the puzzle. How can we achieve this?

This is what it looks like right now: http://i.imgur.com/V1VwvYn.jpg

We need the post images to completely fill in the puzzles, so there is no white space? What are the settings to achieve this?

ThemeREX

Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.

Hi, This Theme looks awesome, I just have two questions before buying it:

1. Is it possible to set the Review Page as landingpage or homepage? 2. Is it possible to sticky a Ranking of the best products permanently over the Fold on this Page?

Thank you MM

ThemeREX

Hi,

1. Yes – it is a page with template Only reviews. You can use it as homepage like any else page.

2. Unfortunately I do not quite understand your question. Please specify what kind of ranking you want it to sticky?

Thanks

Default-user

Like this essentially http://goo.gl/cV8dU7 the Top Ten are always nearly visible..

ThemeREX

Unfortunately, this functionality is not provided.

Featured Image of Post is not showing up with social share

ThemeREX

On our demo site the picture is displayed correctly. Please create a ticket at themerex.ticksy.com and we will do all best to help you.


Hi

  1. does your them support videos
  2. Can user post /upload videos and pictures
ThemeREX

Hello,

1. Yes. 2. Yes, site visitors can post if you set ‘New User Default Role’ as ‘Author’ (or ‘Contributor’). More about user roles in WordPress you can see at link http://codex.wordpress.org/Roles_and_Capabilities

Thank you

Can the author review option be disabled in anyway?, as I want my website to be solely user based reviews.

ThemeREX

Hi,

You need set some author mark anyway when create review post. It is obligatory. But you can hide author rating in the theme settings – in this case no one will see it, only user rating.

thanks

Hello, I love the look of this theme. Just a few questions: Is it possible to remove the Author and Posted Date from the posts without having to edit any code? My current website uses image sliders, will these type of plugins work?

Many thanks

ThemeREX

Hello,

Yes, it is possible. You can remove these information from the single page in the post options.

Thank you

hi, a few things doesnt word for me: 1. it’s not responssive fromsome reason… 2. how can i set the color of the catagories ? http://screencast.com/t/NiwwlkChHG97 3. how come i need to change each post from the post itself and can’t set it and adjust from the main theme setting ? 4. is there a tutorial fro the theme ? wait for your reply. this is the site i’m working on: http://www.graphicall.co.il/

thanks, ofir.

ThemeREX

Hello,

Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support Section on the theme page.

Thanks

optiguy Purchased
I can’t access your support page for this template. http://themerex.net/?p=102/#tickets When i submit my purchase key, i get an 403 forbidden in the dev. console. I’ve tried multiple browsers with the same error, and the error has persisted in several days now. How can i make a support ticket? Or are you aware of the error?
Default-user
optiguy Purchased

Sure thing :) Thanks for the fast reply. I just wanted to ask about the custom background image. How does it work? I have enterede an image, but nothing is displayed and i can’t find anything in the sourcecode referring to the image as well.

Is there some kind of limitation on the field? I have tried setting it in the Theme settings, on a category and on a post. Nothing is shown. The frontend theme changer is disabled and I’m not using the boxed layout.

If it’s not possible i will make a child-theme to enable it myself :)

ThemeREX

Hello,

Backgroung image will be used only if you use boxed layout.

Thank you

Default-user
optiguy Purchased

Thanks for the answer. I will make a child theme and integrate it myself then :)

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