An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, jonathan01, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from jonathan01:
We back our products with a dedicated support center.
Our support is limited to installation issues, and questions regarding functionality.
You will need your license code to register at the support center – here’s a handy animation showing you how to find this.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.