258 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can you please provide a link to the “get the demo code” (by demo code I mean custom html for the text widgets used in your sample themes). I have found it in the past – but now can’t seem to find it again.

THANKS !!!

cmsmasters

Sure, we can provide the code for widgets of purchased items. You may submit a request using our personal support ticket here.
We’ll respond as soon as possible.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

A friend of mine bought this theme and asked me for some guidance in setting up his site.

The sample site looks really good, but getting a custom site up and running with this theme is a pain in the ass.

I have suggested that he try another theme.

The whole idea behind WordPress is to allow non-techies to EASILY put up good looking sites. Themes like this actually take away from that by making things so difficult.

For example, he put a slider on the front page, but wanted no content other than the slides. Not possible without custom CSS to hide the content section. Even then, the slider has this ugly grey vertical bar on the right side that we cannot figure out where it comes from or how to get rid of it.

The idea of WordPress for the masses is quickly getting lost. Not only due to themes like this, but also due to the WordPRess.org team. They are trying to add so many options to WordPress that they are abandoning the masses that made WordPress so popular in the first place.

Looks like it may be time for a WordPress fork.

cmsmasters

Thanks for your comment. We will try to raise our level to meet the highest standards.
Our newest themes are more simple and convenient.

  • Bought between 500 and 999 items
  • Interviewed on the Envato Notes blog
  • Has been a member for 5-6 years
  • United States
ram1234 Purchased

I have to say I am appalled by the person above’s opinion of this theme. I have purchased hundreds of files from this website and I find this theme to be EXTREMELY customizable and easy to use. I question that persons ability to even leave feedback about such files. I highly recommend this theme its very rare to have such ability to customize a site via your admin panel.

Great Job on the design!

cmsmasters

Oh, that’s wonderful!

Thank you, ram1234.
Your opinion is really important for us.

  • Has been a member for 2-3 years

Great theme dude! I was wondering if you could help me with this… I’m getting problems trying to add a filter by categories inside my portfolio section. I’m not sure if I’m doing all the steps well. I read all the documentation but I’m unable to solve this problem. It would be great if you could give me detailed steps. Thanks :D

cmsmasters

Hi, JotaQ, thanks for your kind words!
Have you purchased Qreator theme? You should know, that we provide assistance to our customers exclusively.

All support is given through our Support Forums or you can create a personal support ticket .

Please create a support request there, and we’ll get back to you as soon as possible. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Pre Purchase question. can I make the custom html block appear in the mobile ?

cmsmasters

Thanks for being interested in our theme.
Unfortunately it’s visible on iPad only.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

Hey guys. This is a really great theme. I am just having one issue. The filter on my portfolio is not working. I have gone through the documentation and done it the way you say to, and still nothing. Are there very specific steps that need to be taken for it to work or am I just being thick? Please assist me in this, Thanks

cmsmasters

Thanks for using our theme.
Hmmm… :-/
Let’s figure this out. Please, submit a personal support ticket and provide there your FTP and wp-admin credentials so we could study your issue.

By the way, have you updated Qreator to 1.7 version?

Default-user

Nope. How do I do that?

cmsmasters

To update theme, please, follow to your Downloads tab on Themeforest and click “download”. Then follow “readme” and these forum instructions: http://forums.cmsmasters.net/showthread.php?404-FAQ-Installation-issues-amp-Demo-Content

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

The support for this theme is GOD AWFUL . When I first purchased, the portfolio category filtering wasn’t working. When asked about it support said this function wasn’t possible in Wordpress. Then, all of a sudden they got it to work, but the output page is not customizable at all and looks horrible. So, i asked them how to disable the link to category, and they said that this was not possible. However, being as their support takes 4-7 days to reply to anything, I figured out the code modifications necessary. When I asked them something else about sorting categories, their answer was “Don’t use categories” or “Don’t use the sort function”

The worst theme support I have EVER encountered. My coding knowledge is very limited, but apparently its better than cmsmasters support.

cmsmasters

Oh, I’m very sorry to hear this! :-O

As might been known, our support team works Monday to Friday. But I have to admit, our guys a bit overloaded at the moment.
Can you, please, specify the number of your ticket so we could check it and try to improve our service? Thank you very much.
And sorry once again. We’ll do our best to raise our support level to the highest standard!

Default-user

ticket number is 1631

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi i have a problem with the long titles in the menu… can you help me to fix that?

http://www.tradefin.com.ar/newsite/?page_id=17
cmsmasters

Thanks for purchasing Qreator :)

Can you, please, specify on which resolution the issue occures? Your menu shouldn’t overlap on iPad actually. But if it does, you may use submenus or smaller font size.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I bought this theme some time ago, and i am installing it right now.

I have some problems with the menu. In internet Explorer the menu shows the items half, and in safari drop down does’t work. Could you fix those problems? if you need a live demo you can email me at rogierfischer@live.nl

Gr. Rogier Fischer

cmsmasters

Dear Rogier.

Our support is given through Support Forums or you can submit a personal support ticket.
You may submit a ticket, provide your FTP and WP data and screenshots of your problem.

Please, note: we offer theme support for our customers exclusively.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi!

I am a buyer, and how do I upgrade from version 1.6 to 1.7.1?

Thanks.

cmsmasters

Hi, thanks for purchasing our theme :)

It’s very simple. Just download fresh theme archive from themeforest, unzip it and find inside the fix folder, you’ll see readme inside of it. If you’ll follow our instructions, no data will be lost. But you can make a theme backup – just in case.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, i cant set the slider to 1020 px width, if i set to that size the images “crop” at 940px.

cmsmasters

Hi. Thanks for purchasing Qreator.
Your issue needs to be studied.

Please, note: all support is given through our Support Forums or you can submit a personal support ticket from Monday to Friday.

Please, try to describe your issue in more details, you can use screenshots. And provide your FTP and wp-admin data.

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello, my name is Kevin Zalokar and I am German Internet Marketer. I am again in search of a new Theme, because my topical one seems quite often on the Internet marketing branch: Very briefly, I want to buy your Theme.

However, I have a few more questions:

1. Is this Theme adaptable to 100%? I mean with it if I buy it, can I adapt it after in such a way that it is unique?

2. Is it possible on the homepage to place a video and on the right beside in one Opt in form for the Listbuilding?

3. Is the Theme Completely Responsive?

4. If you answer these questions, I buy the Theme and promote you ;-)

Write to me, nevertheless, private news, then I can give you a few examples of the homepage: kevin.zalokar2@gmail.com

Many thanks for your answer and sorry for my a little bit bad English:p

Yours sincerely Kevin Zalokar

cmsmasters

Hi, Kevin. Thanks for being interested in our theme.

Actually no one at Themeforest won’t say his WP theme is 100% adaptive :)
But be sure, you can customize it in a way it looked unique. We provide a “HOW TO” instruction with the theme.

You can use video in the slider, widget or in the content area and add a Contact Form widget to the right sidebar for at the home page.

Yes, this theme is responsive, except of One-by-One slider (animation doesn’t work in IE and Opera).

Here is our WP theme with responsive slider:
http://themeforest.net/item/expresso-premium-responsive-corporate-theme/2797362
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I purchased your theme and have followed the installation instructions. I am getting the following error:

Fatal error: Cannot redeclare widget_avatar() (previously declared in /home/bluewatc/public_html/wp-content/mu-plugins/widget-avatar.php:34) in /home/bluewatc/public_html/wp-content/mu-plugins/widget-avatar.php on line 34

Not sure what to do, as I am one of those non-techies. What now?

cmsmasters

Thank you for using our theme, bluewater.

Turn off your plugins and try again from scratch. Try to elaborate your site online, do not use localhost. If nothing’s gonna help, feel free to submit a personal support ticket and provide your FTP and wp-admin data so we could study your issue.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Poland
mad2k Purchased

.

  • Has been a member for 1-2 years

Hi

I’m designer and I was given this theme to customize for a client so I dont have access to his purchased account. I need help because I can’t get my head into how I can add a second menu to the bottom. I just need the main menu to be repeated there, preferably to be Responsive too. I have tried pasting numerous PHP codes to the index file but I am doing it wrong. Due to some background issues I can’t use the sidebar+widget so it needs to be incorporated to the index file.

Thanks a bunch!

cmsmasters

Hello. I’ll give you just one hint: there’s a feature in our admin: Styling options > Footer options > Footer Content Type.

If you’d like us to provide you assistance, please, ask your client to give you Purchase Code and then submit a personal support ticket. Otherwise there’s nothing we can do.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

hi guys registered for support forum but no confirmation email. Really needing to search for answers to a couple of glitches ;o)

main one is partners slider – I have 12 logos and set page to show 6 so it should cycle twice but mine does it 3 times and so 3rd cycle is empty and page below this therefore moves up. Is this right?

thanks ;)

cmsmasters

This doesn’t seem right actually. Have you been using latest theme version?

We check new forum users every day, as our forum system can block some emails to avoid spam. You may try to login using your credentials now – maybe you’re confirmed already. Otherwise can you, please, provide your forum nickname so I could confirm you manually?

I think the most convenient way for you is submit a personal support ticket and provide your FTP and wp-admin data so we could study your issue deeply.
Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

I am having a problem with the thumbnails displaying. My hosting service provider is telling me its a “timbthumb”problem. They don’t allow timbthumb as it is not secure. Can you make a suggestion on what I can do. Is there a way around timbthumb or another alternative?

cmsmasters

Hello. Sorry for a delay.

Unfortunately Qreator can’t work without timthumb, only our latest themes can – Ambleside, Echolake, Brilliant, Shepard and Kindness. This file uploads images to the “cache” folder.

The only thing we can advise you is renew timthumb.php – it will keep you secured.

Follow here:
http://code.google.com/p/timthumb/
Copy this code to your timthumb file and – voila – your site is safe! One more thing – you should find this line:
define ('FILE_CACHE_DIRECTORY', './cache'); And type there
../../images/cache
instead of
./cache

Just contact your hosting provider and tell that you’ll update timthumb from time to time to keep your site secured.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
melb01 Purchased

Hi I am really struggling with this theme. Do you have a general tutorial video or document? I event tried looking at your support page but your tag clouds for slider and qreator come up blank. I’ve worked with a few wordpress themes before and this one just seems to leave me hanging without any direction and I’m not finding it intuitive.

cmsmasters

Hi, thanks for purchasing our product!

There’s a detailed documentation in the theme archive.
You can easily elaborate your site after studying our “How to”. It’s the index.html file in the \DOCS\ folder.
Open it with your browser.

All support is given through our Support Forums or you can create a personal support ticket.

Please create a support ticket, and we’ll get back to you as soon as possible. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

is it possible to create a few portfolios?

in your demo the portfolio sorting does not work

cmsmasters

Hello. Yes, it’s possible.

Thank you for the observation – we’ll try to fix this asap.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, what is this “theme notifier” you have listed on the front page? I’ve never yet been notified of updates and I’ve had this theme since it first came out. In fact, I’ve just figured out that this theme disallows my site to communicate with Wordpress.org. Thoughts?

cmsmasters

Actually it supposed to work and show a notification in the cmsms admin panel, that the update is available.

Should you have any problems with Qreator, feel free to contact us via personal support ticket and we’ll do our best to help you.

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