258 comments found

Looking for an example of page sub navigation – where can I find this?

cmsmasters

Not sure I understand you.. sub-navigation? Is it? http://screencast.com/t/F0F0cWe3APDm

Let me explain further. We are trying to work out how we can place a sub menu within the page. We have a top level section called ‘ABOUT’ then 4 pages under that section. How do we put a sub menu on page for that section. For example look at this page of a website. It shows a submenu on the left: http://www.bridgeworks.com.au/about-us/index.html Do you have an example that you have done or someone else has done that we can look at? Thanks for your help.

pedronc8 Purchased

Hello,

in the docs you write “To activate Import function you need to enter your purchase key once.” – and where?

cmsmasters

You don’t need to do this anymore

I am facing problem with form building ticket #1233. Still waiting for response.

cmsmasters

Please, provide valid FTP credentials in the ticket.

I emailed both ftp and cpanel information.

Default-user

Tried again, same error. I am using FireFox.

cmsmasters

Replied in the ticket (#1233).

Default-user

Replied to ticket with screenshots.

ClayK Purchased

I’m using the Hotel version of Qreator and I can’t figure out how to get the social media icons off the top (www.spiritofthewestfest.com). The only options I can find are about the footer social icons (which don’t exist) and I even tried changing those with no luck.

cmsmasters

Hi, thanks for purchasing our product! All support is given through our Support Forums or you can create a personal support ticket.

Please create a support request there, and we’ll get back to you as soon as possible. Thanks!

ldoherty Purchased

Hi, I am having difficulty with the one-by-one slider custom background. On Firefox it is centred but on all other browsers it is to the right. It is configured to be centre in the admin. When the slide background is to the right it is out of place with the background and it looks bad. It is OK with Firefox. How can this be fixed?

cmsmasters

Hi, thanks for purchasing our product! It’s hard to say what happened. Please, submit a personal support ticket here and provide your WP and FTP credentials to figure this out.

ldoherty Purchased

When I add a button to the one-by-one slider it does not show up on iphone, is there a fix for this?

cmsmasters

All support is given through our Support Forums or you can create a personal support ticket.

HI! I am thinking about purchasing your theme, but need to know something first. In the sliders that have five different items fade in icons, is it possible to have each of those be their own link?

cmsmasters

Yes. You’ll need to add Custom HTML Items.

mmi Purchased

The search doesn’t seem to work. it doesn’t search ‘PAGES’. Can you let me know what issue is.

mmi Purchased

For the ‘Partners Logos’ on the home page the transition is a little confusing. It shows 1-6, then 6-12, then has a blank slide? How is this meant to operate? Thanks.

cmsmasters

Hi, thanks for purchasing our product! All support is given through our Support Forums or you can create a personal support ticket.

Please create a support request there, and we’ll get back to you as soon as possible. Thanks!

Hi?How to insert in the Home page “Slider”?

cmsmasters

“Enable Slider” at the page settings

Hello, I have problems with IE. It blocks when it goes to the page. Any idea?

http://www.aerostar.es
cmsmasters

Hi, thanks for purchasing our product!

All support is given through our Support Forums or you can create a personal support ticket.

It’s hard to say what happened. Please create a support request there, and we’ll get back to you as soon as possible. Thanks!

mishka48 Purchased

The second and the last item I’ve purchased from cmsmasters

I bought a lot of items here on themeforest, but I never met such kind of so called support. My first experience was with clockstone theme. I submited support ticket (with all credentials) with a simple question about none working slider. After two days I received the following answer “You’ve renamed some files at your server. Please, rename them all back and your slider will work again.” What files? You were on my server. Is it difficult to point exactly what I’ve done wrong? Now about Qreator. If you think that you’ll easily import and apply included skins – you are mistaken. A lot of users have this question on support forum and there are no clear answer how to do it. Personally I’m do not want to ask them any more questions – not here, either on their so called support forum. My advice for future customers: do not purchase nothing from the authors who wrote in their comments :“According to Envato’s policy, we don’t have to provide support for any of our product.> (as cmsmasters do) You’ll never meet such statement from really elite authors. Dear cmsmasters, if you expect that your customers will be loyal to you – you should change the way how are you speaking with your customers.

cmsmasters

Dear Mikhail, we’re very sorry for causing inconvenience. We’ll do our best to match the highest service standards and surely develop our support system, especially documentation on our themes.

To get assistance, please, submit a personal support ticket here.

Has this theme gone up from 35 to 50 USD ? oh man…

cmsmasters

Not only this theme. This is Envato new price policy for wordpress themes.

freepaint

Yep I understand. I’ve noticed the increase but not that high.

Thanks for the reply.

Jose

A question to my fellow author and customers in here…

I have use for this theme. I think its promising but I’m a lot concerned with some customer’s insatisfaction regarding the incompatibility issues and support.

Should I be concerned if I purchase it?

Jose

cmsmasters

Thanks for interesting in our theme. All that we can promise – we’ll do our best to get you satisfied. Thank you.

mad2k Purchased

Hi, have one question. As you declared it is a responsive theme. I bought it. Now I tested few features on your demo site and the problem is that on iPhone 4 your galleries are not responsive. They behave as normal “non responsive” galleries.

They display in mini window with buttons outside and don’t resizing to active window.

Could you please ensure me about my purchase and advice how to or what I need to change to have it responsive.

Regards Marek

cmsmasters

Unfortunately lightboxes work this way. You can only see little image or full size. We recommend you to use slider project format. It fully responsive.

Hi,

Could you please tell me if the icons in the theme demo are included?

Also, the ones you have in your theme details where you are written “Welcome to Qreator, a world where you can almost everything!” are to be found in the theme?

Thanks!

cmsmasters

Thanks for being interested in purchasing our product.

Do you mean these icons?

Sure, you’ll get them with the theme, so as social icons.

But those you see in our theme details are just for introducing theme possibilities.

Default-user

I was interested in slider icons too. And the ones introducing theme possibilities can be downloaded from somewhere please?

cmsmasters

We have no information about the resource with these icons, sorry.

You can import home page slider with ready slides. But slide images are not included to the theme archive.

Chosker Purchased

Hello, I’m trying to create a slider using the Nivo type (the only one that actually fades images in IE). However the captions are not working properly. The problem is that all of the images show the caption text of the first one, aka. the “nivo-caption” class div is not being updated with the caption text as the images change.

any ideas?

by
by
by
by
by
by