258 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Chosker Purchased

as for my previous question, I just solved it. turns out there’s a bug in the code implementation.

long explanation there’s a set of invisible div’s that hold the caption for each image. JQuery then sets the visible div’s text to be text of the corresponding invisible one. the problem is that the invisible divs are all being created with the same id (“nivo_slide_1000”), and so JQuery will always find the first one. the problem is caused by the naming. there’s a loop that names the div’s and in theory it starts with 1000 and then adds 1 for every created one. and that’s where it fails. at the end of the loop 1 is added but at the start of the loop it’s set to be 1000 again.

the solution open shortcodes.php and go to line 213 (says ’$z=1000;’), and move it up 1 line so it’s now at line 212. then go to line 237 (says ’$i=1000;’), and move it up 2 lines so it’s now at line 235

after a full day of giving me headaches (it’s all sooooo convoluted) -nasty bug solved.

cmsmasters

Thank you very much for studying the issue and such a detailed explanation.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

Hi cmsmasters

I am quite interested in this theme for a client. My client has one question about the various different examples of what the them could look like. Is it possible to use certain css styles from the different theme examples to create one site?

cmsmasters

Hello. Thanks for your interest.
Hypothetically it’s possible, but we can’t guarantee the result and won’t provide coding instructions on this customization, as it’s beyond our support policy. So it depends on your skills only.

Thanks for understanding.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • France

Hi, I have a simple pre-sale question : In the mobile version, your slider is only slidable horizontally, it does not allow the user to go down into the website with his finger. Can I change that, able the vertical slide, or is it not an option? Thanks for your answer.

cmsmasters

Thanks for being interested in this theme.

Unfortunately there’s no option to slide images vertically.

p36p

Thanks for your reply Will you correct it? It’s very frustrating to cannot go down easily into the website…

p36p

And I do not want to slide the images vertically I just want to go down…

cmsmasters

Oh, sorry I haven’t understood you at first.
Actually you may scroll down, just try to avoid contact with the slider unnecessarily, it’s sensitive for your touch and the left-right movement, but won’t let you go down.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Has Chosker’s bug been fixed in the code?

Is it 3.4 ready?

cmsmasters

Hi, Jim. Thanks for your interest.

Sure, Qreator is compatible to 3.4.
And the fix is ready. Not updated yet, but you may ask for it from our support team using this form.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Sold between 1 and 100 dollars
  • Spain

I definitely don’t recomend this theme becouse it get’s you a lot of resources of the server and in ie7 it literally blocks it.

I’m making a lot of changes to solve it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
eli290 Purchased

I am trying to setup the one-by-one slider and having an issue trying to figure out the correct sizes. What is the best way to go about setting this up. The directions that came with the theme say its supposed to be 980×400. I try to change the size but still doesnt work correctly.

cmsmasters

Hi, thanks for purchasing our product!
Need to see your web site.

Please, submit a personal support ticket here, as providing help via comments is beyond our support policy.
Don’t forget to provide FTP and wp-admin credentials so we could study your issue deeply.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Portugal

Hey guys,

I’m not getting any help through your support system.

Just vague answers such as: “The problem is with Wordpress installation” or “We have studied more deeply and you have a problem with your hosting service” doesn’t do it.

Who are you people? It seems the guy who develop this wonderful theme is someone else or on vacations or even worst, gone from the team.

I’m getting nervous with your supposed support.

I’m really sorry to say this and I know you will be very upset with what I’m stating here, but the people behind the support are not qualified to do this.

This is the truth and you know it.

I was warned before I purchased it but I wanted to give it a go and ignored the warnings.

Some people are talking about the technical aspects of this theme because they have the knowledge to do so, but I don’t. I personally think the theme is great, the possibilities are vast but the support is non existent or close to that.

You can see the signs through out the comment section when some people are saying that they themselves are doing the changes to the code.

If you don’t give a solution to my problem I will delete your theme and ask for refund.

Jose

cmsmasters

Dear Jose. We kindly beg your pardon for inconvenience.

We’ve faced with this server issue for the first time and have to study it more closely to figure out the reason. Our team gathers information on compatibility issues, but there’s no data on your issue yet.

We asked to provide all possible server parameters in the ticket. Looking forward for your reply.

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m really interested in this theme! it looks awesome and is very customizable, but i have a question.. is it child theme compatible?

cmsmasters

Thanks for being interested in Qreator.
We haven’t made any tests and can neither confirm nor deny, that our theme would work properly with child theme. Sorry.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United Kingdom

The XML Is not present for the band theme? Any chance you could mail it across.

cmsmasters

Really?! Oh, sorry for our inattentiveness… Sure, we can send it to you. Please, use the form on our profile page to contact us.

Sorry again and thanks for noticing. Will be added asap.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Poland
mad2k Purchased

Hi,

I saw that in demo site “person” div was used (Pages -> About). Do you have ready “Person” shortcode. Can you provide me a full list of shortcodes with parameters?

One more question: what is difference between “Partners” shortcode and “Partner” shortcode? I found “Partner” in shordcodes.php (last one).

Thanks, Marek

cmsmasters

Dear Marek, thanks for purchasing Qreator WP theme.

“Partners” is a shortcode, here it is in a visual editor. The content on About page in <div class="person" /> is a snippet – it’s not a shortcode actually. We can provide this snippet code if you’ll submit a personal support ticket here.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Poland
mad2k Purchased
This comment has been flagged as inappropriate, and will have to be reviewed by one of our staff. Sorry for any inconvenience.

Question for ThemeForest

Hi, I can’t understand why my comment was flagged as inappropriate :shocked:

Could you please explain that to me?

Marek

cmsmasters

Probably some mistake.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Poland
mad2k Purchased

Hello,

1. Where can I find a shortcode for “Lightbox” and “Tooltip”? 2. Could you provide me a full list of shortcodes or point a place I can find it? 3. Is it possible to display picture in lightbox (inside “Partners” shortcode) after click on particular partner/client icon/logo?

Thanks, Marek

cmsmasters
1. To add a tooltip to the image, please, follow to Advanced settings and type in the CSS class: link_tooltip:
http://screencast.com/t/ygm1SRljU
To add a tooltip to the button just click this shortcode:
http://screencast.com/t/QvO1l3iN
And tick “Show tooltip on button mouseover”:
http://screencast.com/t/YdOCrr3obD8

Link With Tooltip
<a class="link_tooltip" title="Link With Tooltip" href="#">Standard Tooltip</a>

To add lightbox to the image go to Advanced Link Settings/Link Rel and type there “prettyPhoto”. To use lightbox for buttons just click buttons shortcode and tick “Open link in a lightbox”.

2. Have you found our “How to” instructions in the DOCS folder (index.html – should be opened with your browser)? There is a video about shortcodes and screenshots in Shortcodes chapter. Other shortcodes and snippets are on our demo site in Features > Shortcodes.

3. No, it’s impossible.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Netherlands

is that slider that you use in the hotel site avaiable seperate as well?

cmsmasters

Sure, all sliders are available :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Poland
mad2k Purchased

Thanks :-) Marek

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

The theme is beautiful – however I purchased it for it’s responsiveness. Your theme demos show the slider text as fully responsive. How do I enable this on my site? ... or is the demo misrepresentational?

The documentation only states: “Responsiveness of Qreator achieved by changing the header and content to four resolutions: 1024px / 768px / 480px / 320px”

Can you please provide the code to do this?

Regards, Kristen

cmsmasters

Probably you’ve been using first Qreator version. Anyway, please, submit a personal support ticket* here and provide there all possible data: wp-admin, FTP details.

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States
sailo Purchased

Hello, How do i remove white spaces on page? Some pages well working without white space but some pages has white spaces. Thanks for your help.

cmsmasters

Hi, thanks for purchasing our product! All support is given through our Support Forums or you can create a personal support ticket.

Please, try to describe your issue in more details, you can use screenshots. And provide wp-admin and FTP data so we could inspect your site.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I’m using Wordpress 3.4.1 on centos linux.

I’m trying to import the slider in demo content but some how it’s not getting imported. It displays the message slider imported successfully but do not see in the drop down.

I tried to define a new slider manually but it shows a popup with DB error message.

Need this badly and without it I can’t go live.

Thanks

cmsmasters

Dear rajsriram. It’s hard to say what happened so far.

We recommend to develop web sites online, because it’s impossible to help you having no access to the admin dashboard.

The most convenient way to get it sorted asap is move the site online and submit a personal support ticket then.

Please, note:
The cmsmasters support center works Monday to Friday.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I can’t see Qreator menu in wordpress after activating ‘Better WP Security’ plug-in. The theme is not compatible with plug-in? Please advice.

cmsmasters

Oh, we have no information about compatibility with this plugin. Sorry.

We don’t guarantee that our themes would work properly with any additional plugin, except of WP Importer or Contact Form 7.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello i am very interested in buying this theme however i am now a little put off and concerned.

I stumbled accross this link in google for a webmaster using your theme http://www.theadmindiva.com/wp-content/themes/qreator/images/

I then thought as it was odd i did a search on google with the following ”/wp-content/themes/qreator/images/” and what i discovered was very alarming.

12400 results showed up in google all of individuals that are using this theme and as such have the same issue.

Please can you shed some light on this????

cmsmasters

Hello. Thanks for your interest.

The reason is in 777 CHMOD settings (full permissions), which “images” folder should have for a proper theme functioning.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
timmie23 Purchased

Hi, I have a banner on my site, which is 920×240. It doesn’t resize it when viewed on my iPhone. How do I make it that the banner is resized as well.

Thanks.

cmsmasters

Thank you for using our theme.

Please, submit a personal support ticket here, as providing help via comments is beyond our support policy. We’ll get back to you as soon as possible.
Thanks.

by
by
by
by
by
by