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372 comments found.

Hello. I have a little problem with Responsive views.

We can see a strange margin in right with the background, and device could not fix it by themselves.

http://i63.tinypic.com/2j1qx5l.png

My web is http://EsCosplay.com

Thank you very much

Hello,
Try adding this to the end of your “css/main-stylesheet.css” file:
iframe {
max-width: 100%;
}

Ok works fine!

I had to add it in “css/main-stylesheet.min.css” because only in“css/main-stylesheet.css”, or in child folder it doesn’t works…. Do you know why?

Thank you

Hello,
Ah, yes, apologies for that. The theme itself is using the minified version “css/main-stylesheet.min.css”, there are two versions because the the browser does not need the formatting to understand it, it only increases the load time, but the “css/main-stylesheet.css” is easier to understand.

rubya

rubya Purchased

I am having a problem with my RSS Feed thats being caused by your theme. When trying to access the feed, it asks me to download a file.

I have tried contacting you through the support forum but it has been 2 months with no reply.

Hello,
We replied to the forum thread.

Can I upload flv or mp4 directly from my hard drive in Video section

Hello,
Unfortunately currently it will only accept Youtube videos.

Hi,

I’ve bought Quadrum theme and at installation I had three problems:

1 – Cannot find API Key and CodeCanyon Visual Composer license key. Actually I found both (the first one at my setting page at Envato’s and second at my licensing documentation) but they don’t work.

2 – The system ask me to update Quadrum and at that page you say that I have to download a new version at my download page, but actually I downloaded the first time just yesterday… where can I find this update?

3 – Since I cannot license Visual Composer, I can’t install layer slider… the message I got is: An error occurred while installing Layer Slider: Falha no download. Not a valid URL.

Guys, I have an urge, ok? Thanks for your support! :)

I could fix the problem #3, but now I have other one: I cannot manage my menus because now, when I click appearance > menu, I’m redirected to erro 404 page. What now?

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Hi,

Some days ago I wrote telling about some problems. I still got them unsolved.

Just couldn’t update the theme. I told about it, followed all your directions and the theme isn’t updated always showing the same message (that I have an old version).

The more important, besides, is the menu that I can’t manage. Everytime I try to do it, I got stucked in a 404 error page. You asked me to create an user, so you could fix it to me, I did it, but the problem persists.

I have an enormous huge because I gotta finish the site to my client for tomorrow… please, guys, solve it!

Thanks!

Hello,
We replied to your email.

Hi, can the homepage slider be totally full width? as now l can see there is a gap on the left and right.

Thanks!

Hello,
Unfortunately currently it that will not be available.

Hello.

Since yesterday, my style settings doesn’t works, but I checked quadrum management and it’s all right.

What can I do?

my URL is: www.escosplay.com

http://support.orange-themes.com/uploads/monthly_12_2015/post-1547-0-87392700-1450723071.png

http://support.orange-themes.com/uploads/monthly_12_2015/post-1547-0-73108400-1450723041.png

Thank you

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Hello.

Since yesterday, my style settings doesn’t works, but I checked quadrum management and it’s all right.

What can I do?

my URL is: www.escosplay.com

http://support.orange-themes.com/uploads/monthly_12_2015/post-1547-0-87392700-1450723071.png

http://support.orange-themes.com/uploads/monthly_12_2015/post-1547-0-73108400-1450723041.png

Thank you

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

I sent the form right now :) , check it please

Hello. I have two more questions.

-Is possible change sidebar (we created a new one) in all posts at same time or we need edit post by post?

-Is possible too change the order of columns in responsive?, for example, appears first sidebar, and then main container?

Thanks

Hello,
1. Unfortunately currently there will be no option for that, you can try using something like this though: https://wordpress.org/plugins/custom-field-bulk-editor/

2. That can be managed by changing the sidebar position. The left elements will always show first on the responsive view.

Hi,

Could you help me to fix my site? Your slider is not working properly. Here is our site: http://www.geniuswomen.com

Thanks.

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

I have purchased this theme and have the similar problem as another user with the weather plugin. It says, “Weather Report , 0°C, Can’t get any data””

Hello,
Please make sure you have registered the API Key (link will be available on the little question mark tooltip) and have selected the correct API type.

PRESALE Question.

Its there a way to display the homepage (posts) just like you have it on the Photography section?—> http://demo.orange-themes.com/?theme=7205094

Hello,
Unfortunately currently that will be available only for the gallery posts.

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