Pulsar_Media

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129 comments found.

Hi, does your theme support multisite? with the same quantum theme installed in both sites? Thanks, Wolv

Hi wolverinept,

Sorry not at the moment.

Regards.

We purchased this Theme and are dissatisfied with the installation instructions. These instructions are outdated and incorrect and indicate options inside of wordpress that are no longer available. The installation instructions indicate redux_options are to be pasted into a text area in the import/export tab but this option does not exist and without redux_options this theme we purchased will never match demo and will cause hours and days of delay as this support for this theme is SLOW taking days to respond. Author is forcing us to Pay to have this theme installed correctly by providing us with incorrect installation instruction. Until this is rectified we say BUYER BEWARE this theme is a HUGE time killer!

Hi oprice06,

Our support email is themesupport@pulsarmedia.ca

Send us access to your site and we will look into it.

Regards.

Sorry ignore that request, we just got your email which came through to our info address. For future reference please email us at themesupport@pulsarmedia.ca for a faster response.

We are looking into your issue now.

Regards.

Hi oprice06,

It looks like your server may not be configured properly for WordPress as the Redux framework is not working correctly on your server.

We have opened a support ticket with the framework developers to see if they can help us determine what the exact cause of the issue is.

We will get back to you with an answer shortly.

Best Regards.

Hi, Happy new year to you guys. A question, in numerous of your infographic shortcodes, the ”%” symbol is automatically added in. Is there anyway to remove this? I understand I may have to go into the source files to amend this, but in which file do i find the code that puts the % sign in the infographic?

Thanks

Hi craig6586,

There is currently no option to remove the % symbol but we have made a note of this and we will be adding in the option in our next update – which will be later this week.

Regards.

Hey, can’t get your Quantum theme to work with the ‘The Events Calendar’ plugin, but it works just fine if I go back to the Twenty Sixteen theme, thanks in advance.

Hi kazokami,

We have not tested our theme with that plugin but we will look into this.

Regards.

Hey, I have 48 entries in my staff and 5 categories. If i check the first categorie with the first entries the data is loaded correctly, however if I go to the last categorie (with the last entries) I have to click several times to reach the entries in the LOAD MORE buttom, it should automaticly load the last entries when I click the according category, thanks.

Hi kazokami,

We will be addressing this issue soon in a future update.

Regards.

Hi, is this theme wpml compliant and, if so, where can we place the language selector ? Thanks, Mike

Hi optimized,

Yes our theme has WPML support – the language selector appears in the header area on our demo site. If you need to re-position it you will have to do that manually through the code.

Thanks for your inquiry.

Best Regards.

Can you please show me where it will appear as I acnnot see it in the demo ? Thanks

Hi optimized,

The language selector is located in the header area of our demo site: https://wp.pulsarmedia.ca/quantum/

Its right next to the “General Inquiries” and “Support” phone numbers at they very top of the page.

Regards.

brotsky

brotsky Purchased

3 quick questions:

1. Does there happen to be a shortcode for the Recent Posts slider on the homepage? I’d like to put it elsewhere on the page.

2. For some reason, in some areas of the site it’s displaying the html (i.e., “

...

instead of actually using those codes. How can I resolve this?

3. I get a weird cursor image over the sliders – it’s like an elongated set of 2 arrowheads on the left and right. I would really prefer to just keep the regular cursor at all times. How can I disable this?

I’m doing quite a bit of customization but really love the bones of this theme. Thank you.

brotsky

brotsky Purchased

Hmmm..not sure why my 3rd question doesn’t appear above.

I did find out that there is a shortcode for the recent posts though, so I’m good there.

My third question was regarding the extra cursor that appears over sliders. It seems to be some sort of elongated pair of arrow heads to the left and right. I’d like to get rid of that and only have the regular cursor. How can I do that? I’m not sure where this extra cursor is originating from (maybe Owl, since it appears over the sliders?).

Hi brotsky,

Question 2 should be resolved now with our latest update version 1.9.3.

And for question 3 use the following CSS code to display the regular cursor:

.owl-carousel:hover {
cursor:pointer !important;
}

Best Regards.

There is a fail when we try to import to word press, can you help?

quantum.wordpress.2015-09-01.xml

“Failed to import product_tag coding Failed to import product_tag design Failed to import product_type external Failed to import product_type grouped Failed to import product_tag interface Failed to import product_tag programming Failed to import product_type simple Failed to import product_tag software Failed to import product_type variable Failed to import product_cat Programming Failed to import product_cat Software Developer

Failed to import “Core Programming skills”: Invalid post type product Failed to import “Interface Design Skills”: Invalid post type product Failed to import “Advanced Foundation”: Invalid post type product Failed to import “Mastering Software Design”: Invalid post type product Failed to import “Order – August 24, 2014 @ 02:51 AM”: Invalid post type shop_order Failed to import “Order – August 27, 2014 @ 03:48 AM”: Invalid post type shop_order Failed to import “Order – February 3, 2015 @ 08:34 AM”: Invalid post type shop_order Failed to import “Order – March 9, 2015 @ 08:55 PM”: Invalid post type shop_order Failed to import “Order – June 25, 2015 @ 07:52 PM”: Invalid post type shop_order Failed to import “Order – August 10, 2015 @ 07:27 PM”: Invalid post type shop_order Failed to import “Homepage Template”: Invalid post type templatera Failed to import “About US Template”: Invalid post type templatera Failed to import “Services Page Template”: Invalid post type templatera”

Hi eduardonoguerol,

Most of those errors are related to Woocommerce. You will have to install the Wocoomerce plugin in order to import the products and product tags from our demo content.

And you can ignore the templatera errors as we are no longer supporting that.

Regards.

Hello I am looking for a theme for an organization that handles conferences with paid registration and conference files and details, a members only area that is paid and must be renewed annually (so memberships must expire and trigger a renewal request), members should be able to submit job postings, and a section in the members only area to download publications. Is this attainable with your theme and current members only area?

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