audemedia

audemedia supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from audemedia:

We run support Weekdays 9am-5pm GMT. You can expect a response within 12 – 24 hours Monday to Friday. We’ll respond to questions outside of these times & weekends occasionally, but please don’t expect a response outside our stated hours.

What’s included in item support
- Answering questions about how to use the item
- Answering technical questions about the item
- Help with defects in the item or included third party assets
- Item updates to ensure ongoing compatibility and to resolve security vulnerabilities

What’s NOT included in item support
- Item customization
- Installation of the item
- Support issues about your web hosting, server environment, or software

Thanks for your purchase!

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