XanderRock

XanderRock supports this item

Supported

This author's response time can be up to 1 business day.

434 comments found.

hey I am trying to import the dummy data and its giving me an error that this demo was created with old plugin it has to be created with the new plugin

regards

This is the error “Version 2.1.1 of All in One WP Migration introduces new compression algorithm. It makes exporting and importing 10 times faster. Unfortunately, the new format is not back compatible with backups made with earlier versions of the plugin. You can either create a new backup with the latest version of the plugin, or convert the archive to the new format using our tools here.”

and their tool is not working yet

Hi sonnya69,

Thanks for buying Quasar Theme :) We are not using any plugin like this. This is a 3rd party plugin. And this is not a supported plugin by us. I think it would be best to contact to this plugin’s author for this question.

For theme related questions you can use our Support Forum :)

Enjoy!
XanderRock

Due to the problems that have occurred on our website re-install WordPress theme to delete. Purchase Code does not accept, we have activated after reloading.

Hi mtppatent,

Thanks for buying Quasar Theme :) If you can email me your Purchase Code, I can be more helpful. You can email me by using “Email XanderRock” field at here ;

http://themeforest.net/user/xanderrock

Enjoy!
XanderRock
https://gyazo.com/2590c70519e8e5ea051b7198d6158bd9

Uploaded it – did not work.

Tried to use install through admin panel – did not work.

Please help.

Hi jsavusaf,

Thanks for buying the Quasar Theme :) I’ve just replied to your question :)

Enjoy! XanderRock

If I buy this is there a way that I will be able to make copies of the original pages before I edit as backup. I noticed in some templates I have problems doing this even using plugins.

Is there a way to switch the order of the top animations? The curvy sliders?

The order of which one plays first.

Hi nanogirl,

Yes, of course you can re-order sliders.

Enjoy!
XanderRock

Hi, While I am trying to install the theme, I basically just can not.. I follow the following steps; themes<add themes<browse<choose file

Hi Duygukaya,

Thanks for buying Quasar Theme :) I guess your server got some upload limitations. You can contact to your hosting and ask them to increase your upload limit something above 10mb. Or, you can simply upload the Quasar Theme via FTP. You can find more information about FTP installation in our help file here ;

http://assets.rockthemes.net/themes/quasar/help/

Nice Weekends!

Enjoy!
XanderRock

Hello, XanderRock.

Although the theme is pretty neat, PrettyPhoto is not. Is not working anymore as it should, it doesn’t have next/prev buttons, galleries doesn’t work as galleries and each image in gallery is handled as single image (I guess that’s why the next/prev buttons are not visible), no overlay thumbnails, no title, etc. So basically the image is opened in the overlay, but that’s about it. It can be enlarged, but this option, even if I really like it and need it, is pretty useless to me since is enlarging the images outside the viewport.

You’re obviously very skilled, so how about picking up what’s left of PrettyPhoto Media (since in the WP repo is long dead and burried) and fix it and maybe even improve it? GitHub files (preparing for 2.0) are still available.

Cheers.

Hi Ovidiu-Zeicu,

Can you email me with the details? You can use “Email XanderRock” field at here ;

http://themeforest.net/user/xanderrock

Enjoy!
XanderRock

I really want to buy this but I know someone who has it and your demo curvy sliders and even any new slider they make, once saved they can not edit.

When they make a slider from scratch, when they import an element they can see the “image settings, animation delays and coordinates”, but when they save their animation and come back later, those options never show up again. The elements are still there (and the green dots) but the image “settings, animation details, coordinates” are all gone so they can’t change them. So when he wants to edit a scene later, he can’t, he has to start from scratch.

He wanted to modify your demo content, delete some elements, add some, but while the green dots are there, there are no options to delete one or two elements or increase speed etc. No “settings, animation details, coordinates” under any of the elements in your list, even when checked.

I am looking into a couple themes, I really like this but I don’t want to have to remake the curvy slider every time I want to make a small change to one. Seems weird to me that you can’t go back and edit? Is that right?

Hi nanogirl,

I’ve just got this screenshot ;

http://prntscr.com/alc79l

It’s working like a charm! :)

You also didn’t answer my question. I’ve asked information about your friend. It doesn’t sound realistic to talk about some one who is not exists here. Sending a comment is easier than taking a screenshot :)

Now you are among screenshots :)

Enjoy!
XanderRock

Why does yours have that and his doesn’t?

Hi nanogirl,

I don’t know. He can contact with us :)

Enjoy!
XanderRock

Hi-On my store page I have 4 column display but it has a total of 10 product images instead of 12. How can i fix this?

Hi devray5,

I’ve replied your question in our Support Forum :)

Also, I saw your support expired. Envato’s latest support rule is bringing new support packs. You can buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;

http://themeforest.net/page/item_support_policy

Enjoy!
XanderRock

how do i buy the support?

Hi devray5,

You should be able to buy Support Packs on the item page. Just go to

http://themeforest.net/item/quasar-wordpress-theme-with-animation-builder/6126939

You should see the “Renew support to get help from…” there.

Enjoy!
XanderRock

HI- My Quasar Custom Sidebars won’t save. If i create a new sidebar it gives me notification that it saved but if i leave the page and come back it’s not there. Also if i select an existing sidebar and try to save it, it reverts back to ‘no sidebar’ option. On the rare occasion I get it to save the selected sidebar option for the ‘woocommerce’ section it selects the the same option automatically for the ‘general’ and ‘strict’ sections. Any suggestion as to what i can do to fix this?

Hi devray5,

Thanks for the details. I’ve tested this and it’s working normally on our servers. We are using different servers around the world.

Your issue could be related to your server or plugins or some other setting. But it’s hard to find that without logging into your site. Because your support has expired we are not able to provide this type of support. If you want you can renew your support by purchasing support packs :)

Enjoy!
XanderRock

Thanks for the response…I was thinking the same thing as far as server issue or plugin.. So i created a local environment and downloaded the theme again..Unfortunately I get the same error locally..I then used the original download i purchased I believe 1.8 and it works fine..Any suggestions on what it could be or how i may try to fix?

Hi devray5,

I’ve just made a fresh installation for this. It seems to save normally. This could be related to a lot of different things. Like I said, it could be a plugin, server or a usage error. Here is what I’ve tried ;

I went to Appearance > Custom Sidebars I’ve made a new sidebar. And saved it I went to some other page and come back to Custom Sidebars New sidebar was there and working fine. I’ve also selected different sidebars and saved. And went to another page and come back. And it was working fine.

Are you doing the same thing? Or are you doing something else?

We haven’t seen any issue like this before. Also we are not allowed to provide support to expired support users. Envato’s new Support rules say, we can only provide support when support is not expired. We are sorry to say this. But we are also working under Envato rules. Thanks for your understanding.

Enjoy!
XanderRock

So we BUY your theme and we only get a limited time support for it? This is absurd – Is this a decision by you, the developer, or a great idea to get more money from end-users by Envato?

Hi mikesummers,

Thanks for getting in touch :) We are only an author here. It’s Envato’s decision. You can learn more information about it at here ;

http://themeforest.net/page/item_support_policy

Also, I’ve replied your email hours ago :) But it returned a delivery error. Can you contact us with another email address?

Sorry, we were unable to deliver your message to the following address.

<b>:
Remote host said:
550 No Such User Here
[RCPT_TO]
</b>

Enjoy!
XanderRock

Hi!

Very good job! Great theme! Please can you tell me if it’s possible :

i’ve a big logo and is it possible to increase widht and height?

Thanks for answer

Have a nice day

yeah! let’s go!

Thanks for answer!

Hi,

Thanks for buying Quasar Theme :) You can use our Support Forum if you have any question :)

Enjoy!
XanderRock

Hi,

Just to say, great jobs! quasar and rock page builder are very flexible and awesome !

Hey everybody, we can buy quasar theme! Very good job!

KodeFlow

KodeFlow Purchased

Hi,

I am unable to save anything in the builder when i select an image and click save nothing happens do i have to update the theme or what?

Hi KodeFlow,

That could be a 3rd party plugin issue. Try to disable all 3rd party plugins.

As a side note, I saw your support has expired. Envato’s latest support rule is bringing new support packs. You can of course buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;

http://themeforest.net/page/item_support_policy

Enjoy!
XanderRock
KodeFlow

KodeFlow Purchased

When we click the image of our team area it shows very huge image how can we reduce that or hide that on click and just show the paragraph about that team member and its social

Hi KodeFlow,

That’s the same in our demo as well. Our Team Member element will show a bigger image when clicked on. You can of course remove the image by using some small CSS.

As a side note, I saw your support has expired. Envato’s latest support rule is bringing new support packs. You can of course buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;

http://themeforest.net/page/item_support_policy

Enjoy!
XanderRock
gossy

gossy Purchased

when I am changing anything and trying to save, it is saving…saving…. but not saving at all.

Hi gossy,

That seems weird. Would you try to disable all 3rd party plugins and try again? If that won’t work, can you email me the details?

Enjoy!
XanderRock

by
by
by
by
by
by