293 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello! I am considering purchasing this theme. Can the header be made transparent and a static background image set for the entire page with a slider on top?

XanderRock

Hi tcallc,

Thank you for your interest on Quasar Wordpress Theme :) We do not have a feature to make header transparent. You can check our header models in our demo here ;

http://quasar.rockthemes.net/features/headers/

For background, you can choose a fixed background. We support Wordpress’s default Background features.

Enjoy!
XanderRock
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
sante140 Purchased

I installed this theme on testserver , today i copied all over, but now license is not working anymore,

How can i get this solved asap, by client will not be haoppy with a link to rockethemes

XanderRock

Hi sante140,

I’ve received your email and replied it. And I’ve just checked it, it seems like you have migrated your site and license already :)

Enjoy!
XanderRock

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

sante140—check the support forums and find this in response to a question like yours.

Welcome to our Support Forum :) You can send us an email with your Purchase Code and old domain and we can delete the License Entry. Then you can re-enter the Purchase Code on a new domain. But do not share any private information on the forums. Use “Email XanderRock” here ;

it would be dumb for XanderRock to allow unlimited activations for $55 wouldn't you agree. Why have licensing at all..I have nothing to do with them btw, aside from loving their work and support. They deservedly take weekends off like everyone else, but I imagine they may check email...good luck
XanderRock

Hi rock304,

Thanks for the support :) And yes, just as you said. We do not work at weekends but we check emails for license questions. We saw his email on saturday and solved the issue :)

Enjoy!
XanderRock

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
qmedya Purchased

Quasar Products involved in writing the name of the default persistent connection if I selected a ‘No input file specified.’ I am getting error no pages acilmiyor How can I fix it?

XanderRock

Hi qmedya,

Thank you for purchasing the Quasar Wordpress Theme :) I didn’t understand what do you mean. Can you explain your issue in details?

Also we only provide support at our Support Forum. You can use our Support Forum for further questions :)

Enjoy!
XanderRock

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello!i would like to know how does retina option work. have i to upload images with different dimensions or extensions?

XanderRock

Hi nanadegenere,

Thank you for purchasing the Quasar Wordpress Theme :) When you install Quasar you will see a notification for you to install some theme related plugins. One of those plugins is WP Retina. Which allows you to choose a method for retina display. You can configure this plugin and it will resize your images by doubling their sizes when you upload them.

You can use our Support Forum for further questions :)

Enjoy!
XanderRock

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
pbujok Purchased

Hi, everyone that uses the site is confused about the swiper slider. Is there a way you can add arrows to change the slides or make them change automatically?

XanderRock

Hi pbujok,

Thank you for purchasing the Quasar Wordpress Theme :) Swiper uses a bottom navigation as seen on our demo. But we do not have arrows or autoplay. However, you may want to check our Support Forum for a relative question to autoplay. You may find that useful :)

Enjoy!
XanderRock

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 2-3 years
Cowhead Purchased

Hi,

Is it possible to use Visual Composer? I know the rock builder is included but need Visual Composer and all the extra extensions made for it.

Regards

XanderRock

Hi Cowhead,

Thank you for purchasing the Quasar Wordpress Theme :) We haven’t used nor tested anything with Visual Composer. Because with RPB (Rock Page Builder) we provide live 1-to-12 columns. And we use this to build our frontend grid along with ultra responsive desing (large,medium and small size). And this may not be compatible with different page builder plugins. But if you want, you can give it a try.

Enjoy!
XanderRock

  • Bought between 10 and 49 items
  • Egypt
  • Has been a member for 1-2 years
84intern Purchased

hello

how to make a pop-up window with a form using an arbitrary button or Promotion Box?

XanderRock

Hi 84intern,

Thank you for purchasing the Quasar Wordpress Theme :) To understand better, can you give me a link of that feature from our demo? I’m not sure if I understand that correctly. If you can give me a link from our demo I can be more helpful :)

Enjoy!
XanderRock

84intern
84intern Purchased
for example I made a block (Promotion Box) with a button http://joxi.ru/y2vEU4wyTJDGV4feAX8 how to do that would be when you press the button opens a lightbox with a form? or any button http://joxi.ru/K23EU4wyTJDrBmRtRBg
XanderRock

Hi 84intern,

That is something entirely different. That is why I wanted a link from our demo. We do not have any feature like that. Our buttons will not open lightbox/modal. But I’ve noted that as a featured request.

Enjoy!
XanderRock

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Thanks for the theme! I’m trying to get an image element behind another element in the cury slider. How can I do that? Thanks!

XanderRock

Hi DavidGMII,

Thank you for purchasing the Quasar Wordpress Theme :) When you are working with Curvy, you will see all of your elements in your scene are ordered vertically. Those vertical blocks can be moved upside/downside. When you move an element upside/downside you also change it’s z-index. You can easily do that to send an element behind another or bring an element to the front :)

You can use our Support Forum if you have any further questions :)

Enjoy!
XanderRock

Default-user

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
David96 Purchased

I have two pre-sales questions.

I have looked at the demo of Quasar business version on my ipad 2 (using safari) and it’s kind of jumpy/choppy while scrolling down, unlike other websites. The animation in the slider also gets jumpy. Is this an issue that is known and being addressed? I have no other applications open in the background. Using Chrome on the ipad2 it lags so much as to make for a frustrating experience. On the desktop everything works fine, however, since there are still a large number of ipad2s in circulation and accounting for web traffic this would be a real concern of mine.

My second question is with regards to the animated slider – is there a way to switch ‘default’ sliders if the language of the website is changed? I would want it so that when someone clicks to see the website in Spanish, the Spanish version of the slider comes up.

Thanks and great theme!

XanderRock

Hi David96,

Thank you for your interest on Quasar Wordpress Theme :) There are a lot of elements in the home. This may cause overload. You can always use less elements. You can test it by reviewing our Home Portfolio Static.

We are compatible with WPML. If you are going to use WPML you can duplicate your slider and make changes according to different languages. Then you can edit your page by using WPML and choose different sliders for different languages :)

Enjoy!
XanderRock

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi a question for all 2nd time buyer same issue, I got the theme to build an ecommerce site.

I uploaded the demo data ( commerce one ) most of the import failed tried the regular one it worked. 2nd when I go into the demo data to check the products page ie the product variable one, the content is not fully there.

ie I compared the variable product page under shop on your demo theme and the side products show but in the demo data it doesnt please help.

XanderRock

Hi DDricochetz,

Thanks for being with us for your different work too :) Let’s get to the answers right away ;

Importing demo data will take some time. Because we have a lot of image files for our demo. And while importing demo data, these images need to be transfered to your server and then resized. This changes time for server to server. Some servers finish it in 4 min. some takes more than that. But according to your server you can contact to your hosting provider to demand them to increase your PHP Execution Time. One other thing is, you do not have to use image while importing demo data. You can simply leave unchecked the “Download and Import File Attachments”. That will avoid uploading images.

As for “side products” I assume you mean our sidebars. We have a Custom Sidebar system which allows you to generate your sidebar as you like. You can simply go to “Appearance > Custom Sidebars” and generate a sidebar. Then choose it for WooCommerce. And in “Appearance > Widgets” you can drag and drop the widgets into the sidebar area. A help video here might be useful. And we only provide support in our Support Forum. If you have any further question, you can use our Support Forum

Enjoy!
XanderRock

Default-user

This is why I love you guys! Merci Beaucoup

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I’ve bought your theme and I’m very satisfied with it! I’ve just got a question: is it possible to add a Full-Width Video, instead of a Full-Width Slider in the Home page?

Thank you, Giulia

XanderRock

Hi ecatenodia,

Thank you for purchasing the Quasar Wordpress Theme :) We do not have a built in full width video element however, you can try to use our special grid element with Full Width Slider mode. Then instead of adding slider element add External Code element and add your video there. That will make your video full width :) If you have any further questions you can use our Support Forum

Enjoy!
XanderRock

ecatenodia

It perfectly works! Thank you very much :-)

  • Bought between 500 and 999 items
  • Has been a member for 3-4 years
junz84 Purchased

Can’t import demo data

Hi,

I can’t import the demo data for my second time, below are some issues i encountered:

1) When i activated the theme, i did a live preview and the image for your logo is missing.

2) When i import the demo data xml, i’ve gotten the following error:

‘Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.’

Kindly help. Thanks

XanderRock

Hi unz84,

Thank you for purchasing the Quasar Wordpress Theme :) That error message explains the issue very well. It’s a server issue. We have a lot of images in our demo and it takes time to transfer all of those files. If you want, you can skip to download attachments while importing demo data. But if you want demo images too, you will need to contact to your hosting provider.

Enjoy!
XanderRock

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