350 comments found

Catahus Purchased

Hi there,

Great theme,

Having problems importing the shop dummy data – woocommerce.

Which of the two files / folders should be used?

I am getting this error – Import WordPress Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import shop_order_status failed Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded

Thanks,

XanderRock

Hi Catahus,

Thank you for purchasing the Quasar Wordpress Theme :) We have replied your question in the Support Forum already :)

Enjoy!
XanderRock

datasp Purchased

Hi, Where/How do I change font size of footer text class=”textwidget”

Thank you

XanderRock

Hi datasp,

Thank you for purchasing the Quasar Wordpress Theme :) For detailed font size changes you can use some easy CSS codes. If you can use our Support Forum I can be more helpful.

Enjoy!
XanderRock

Hi there, how is it possible to change the color of the rock from send button?

and where can i store my custom css?

XanderRock

Hi rbsystems,

Latest version of Rock Form Builder has an option to add external class names for the button :)

Enjoy!
XanderRock

Default-user

where can i store custom css? Thanks dude!

XanderRock

Hi rbsystems,

It’s good to keep comments are organized. You can use our Support Forum for further questions.

Enjoy!
XanderRock

Catahus Purchased

Hi there,

Great theme.

I have some trouble getting Gravity Forms to work with your theme?

When I am in the post or page editor the “add Form” button will not work.

Gravity Forms is important to me and I really need to get it working, can you please assist.

Default-user
Catahus Purchased

I noticed it meant removing a code from your standard css, could you please advise what this code is used for, ie, I have removed it as mentioned in the forum but not sure the effect it will have on the rest of the theme.

Default-user
Catahus Purchased

this is the code I am talking about – #TB_window{z-index:3000 !important;}

XanderRock

Hi Catahus,

I’ve replied your question in our Support Forum :)

Enjoy!
XanderRock

Catahus Purchased

Shop Shortcodes – Hi there, trying to use the standard woocommerce shortcodes in the theme, but nothing seems to show up when they are being used? Could you please assist.

Cheers.

XanderRock

Hi Catahus,

I’ve replied your question in our Support Forum.

Enjoy!
XanderRock

Catahus Purchased

Stuck on License Activation.

Hello, trying to activate License but it doesn’t seem to be activating? what should I try?

XanderRock

Hi Catahus,

I’ve replied this question in our Support Forum. Only ask questions at our Support Forum. Because we can only give supportive answer in our Support Forum. We use comment area for presale questions.

Enjoy!
XanderRock

Default-user
Catahus Purchased

Will do, thank you.

vmbarber Purchased

Hi – I have a question about the version of Revolution Slider on Quasar 1.8. A while back, I updated the theme to version 1.8 which should have Revolution Slider 4.6 Skywood. But when I look at the Revolution Slider page in my Wordpress admin, it says version 4.04 (“© All rights reserved, Themepunch ver. 4.0.4”). Should I assume that this is incorrect? Is there another way to confirm that I have 4.6? Thanks

XanderRock

Hi vmbarber,

Thank you for purchasing the Quasar Wordpress Theme :) You will find the new version inside the main download zip. There you will see a directory named “Slider Revolution”. You can use our Support Forum for further question.

Enjoy!
XanderRock

Default-user
vmbarber Purchased

Hi – you didn’t answer my question :( I updated the theme to version 1.8 which should have Revolution Slider 4.6 Skywood. But when I look at the Revolution Slider page in my Wordpress admin, it says version 4.04 (“© All rights reserved, Themepunch ver. 4.0.4”). Should I assume that this is incorrect? Is there another way to confirm that I have 4.6?

XanderRock

Hi vmbarber,

As you know I’ve already answered your quesion on our Support Forum days ago :)

Enjoy!
XanderRock

Hi There,

I have purchased your theme and currently setting it up. Is there a way to get the blog page to have a masonry layout instead of the standard layout, as this is now the new layout preferred by all visitors to blog sites.

Thank you

XanderRock

Hi forestbuzz,

You can display your blog posts in masonry by using our Gallery element in Rock Page Builder. However, this will only display your posts in that page. Your archive pages will not use the masonry layout.

Enjoy!
XanderRock

I just recently bought the Quasar theme, and I was able to enlarge my logo a little bit, but now I’m trying to make it bigger, and I’m not able to. Any advice? Thanks!

XanderRock

Hi alliebloyd,

Thank you for purchasing the Quasar Wordpress Theme :) I assume you are enlarging your logo which takes more width than the columns it has. Very easy. You can edit our “header-models” to do that. You can use our Support Forum for further details :)

Enjoy!
XanderRock

The demo data wil not load so i can not make the demo content working

XanderRock

Hi compuzoneNL,

Thank you for purchasing the Quasar Wordpress Theme :) That seems like low PHP Executiom Time issue. You may contact to your hosting and demand them to increase this limit. However, it is not required to use Quasar. You can still load demo data without images and media files. Just make sure you have unchecked “Download and import file attachments”. You can use our Support Forum for further questions.

Enjyo!
XanderRock

compuzoneNL

We have our own hosting company, but that is not the problem. We do many of website’s make with demo content but this problem i have only with this theme.

XanderRock

Hi compuzoneNL,

We have a lot of users who fixed their server issue by increasing their PHP Execution Time. But as I said, it’s not a requirement. If you want, you can simply load demo data without images. We use a lot of images for the Quasar’s demo (200+) and some servers can not handle it by default execution time. But just to make it clear, your issue is not being able to import XML file, right? If so, you can either try to increase that limit or simply avoid importing images :)

Enjoy!
XanderRock

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