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I love the theme Quest – I love its flexibility and features and plan on using it to build my site. Unfortunately, my featured images are not sizing correctly (not on the front page and not on the posts themselves), and I cannot figure out why.
Changing the thumbnail size in Settings—> Media
Changing thumbnail size in Functions.php
Scaling the of the image itself
I’ve set both to the exact size of my image and still it blows up the image to an unknown size and blurs it.
Hi,We don’t see any purchaser badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.Cheers!
Great theme…. thank you.
How do I create the Flickr gallery in the footer like the demo shows with square thumbnails?
Many Thanks in advance for any help.
Hi,Thank you for your kind comments and for purchasing! The plugin in use for that is Slickr Flickr: https://wordpress.org/plugins/slickr-flickr/Cheers!
HI – I downloaded your Quest theme and don’t see where in the options I can change the clients that are on the main page and the icons/text in the main page. Please advise.
Hi, thank you for purchasing! You need to edit the page content for that. If you still need help please send us a private message with a link. Cheers!
i uploaded the theme to the wrong site address (conroyperformance.ie/wp). Then deleted it and reuploaded it to conroyperformance.ie.
Originally the theme was set to how it was in the preview (with slider, menu bar etc) and the 2nd time it changed. What has gone wrong here? and how do I reset this, as customizing the first option will be far easier.
Hi,Thank you for purchasing! We don’t know what is the exact problem that you are having. All we can say is that the sidebar widgets are set under Appearance>Widgets and the homepage is set up under Settings>Reading.If you still need help please send us a private message with a link and describe what you need help with.Cheers!
Quest is listed as compatible with WooCommerce 2.4, but I’m getting this notice after updating to WooCommerce 2.4.6 and WordPress 4.3:
“Your theme (Quest) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
The online store seems to be working fine when I add a product and head to checkout, but any thoughts on the template file notice?
Hi,Thank you for purchasing! An update will be available in the next 24h to clear that message. Still, the theme should be working perfectly with WooCommerce. If you need a quick fix please send us a private message.Cheers
Hi,The update is now available. Cheers!
I am looking to upload the Quest theme EXACTLY as it is in the live preview. This will allow me to figure out by looking at the page builder layout/code how to use the theme and navigate all the features without contacting you 100 times for trivial things like how to put a map on the contacts page.
Can you please advise on how to do this? The site is currently not in this format – www.conroyperformance.ie
Hi,Thank you for purchasing! Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll help you with that.Cheers!
Hi how can i find demo content (xml) for Quest Theme
Hi,Thank you for purchasing! Please send us private message and we’ll send you that file. Cheers
My email is erroring out from the contact page. I receive “Email Failure. Please try again.()”
All email accounts work. Not sure what to check.
Hi,Thank you for purchasing!Probably your hosting plan is blocking sending emails via the wp_mail function. You should get in touch with them to remove this restriction.
You can also try and install the free plugin Contact Form 7 that has alternative ways to send emails.Cheers
Is there any option to decide the time the text appears in the quest slides custom options? I would like to have it permanently.
Hi Ana,Thank you for purchasing! Please send us a private message with a link and we’ll help you with that.Cheers
Do you know of any potential issues that may come up when using this theme with WP security plugins such as WordFence? Thanks!
Hi, thank you for reaching us! The theme is compatible with that plugin. Cheers
I have no idea how to create a page with a homepage slider. I tried editing the Quest Homepage that comes with the theme, but I do not see anywhere to change the slideshow or what group of slides to use.
I even checked the documentation and it says to choose Show Slideshow at the top of the page, but there is no Show Slideshow at all. How do I create a page with a homepage slider and choose what group of slides to show?
Hi,Thank you for purchasing! Different page templates have different options… On the right side panel please select the “Page – With Sections” template and save. After this you will see some extra options under the page content.Cheers!
I do now see the slideshow options now, however, the rest of the page is now left aligned and no longer the correct width.
Before, there was a max-width and the latest work section would expand to that full width along with the rows (3 latest work would be the full width of the section but now 3 latest works are left aligned with empty space on the right), but now everything just seems to be on the left side.
We need to analyze the page content. Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
How do you prevent the homepage slider from pausing on mouseover?
Hi,Thank you for purchasing! We need to edit the main.js file for that. Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we will help you.Cheers!
Hi! Beautiful theme, and I can’t wait to start using it. I did the one click installation to get the sample pages, but didn’t get a sample page for the “About Me” page. Looking through the different options, I can’t seem to find the template/layout for that section. Any help?
So it won’t let me edit my comment, but through some trial and error I have mostly figured it out.
Hi,Thank you for purchasing!Ok, let us know if you need any further assistance.Cheers!
I do have a other question, after doing some resesrch, it seems that on single slide images, in order to make the text permanent, I need to change the main.js. im comfortable doing this but have a couple questions.
1. I use Godaddy and their managed. Is there a way you are aware of to simply change the main.js from there? Or do i need to change it in the theme package?
2. When/if you update the theme, will it overwrite the main.js? Deleteing my change?
3. Is there an easier/more permanent fix? To this solution.
Hi,Thank you for purchasing! Here are our comments:1) You need to edit the files via a file manager (don’t know if Godaddy has that) or FTP2) Yes3) You can try adding some custom CSS to the theme options. If you need help with this, please send us a private message (contact form on this page http://themeforest.net/user/pirenko )Cheers!
There is a bug. When team members image has mouseover event, the image moves to the left.
How do you prevent the image from moving? Making the image a large width is not an option or a resolution to this bug.
Hi, please send us a private message with a link so that we can analyze this situatuin. Cheers!
my license code is here e4941a19-8406-4f99-87fc-b0f1e0eb2e23
I have a problem i cant visit my web site with your theme. I can login to admin panel but cant see my web site. I already disabled my plugins but nothing happened. What can i do.
Url is : www.semihozturk.net
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers
Hi there! I am having an issue where pages with sections have the content set to 100% full width. Other page templates work fine. Help is appreciated!
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