This author's response time can be up to 1 business day.
I have been experiencing problems recently with this theme.
It may be my fault, but can’t figure out where it is coming from…
The same portfolio items load in loop, can only load the ones initialy loaded..
Hi,Please send me a private message with a link to your website so that I can analyze this. Cheers!
What i did but got not reply…
Sent it again ^_-
The last email I sent you was on 13 of June. Cheers!
I have just replied to your email. Let me know if you got it. Thanks
Wrote it for sure, may not have sent.. my bad
Yeah got yours thanks!
Just so readers know, Pirenko has one of the best and faster customer service i ever had ^_-
I use your great Quest theme as the theme for my site, hosted on premier Uk host, vidahost.co.uk. I am having problem that I and they cannot solve. Whenever any user browses my site and clicks any of the links in the navigation bar, a 10MB core dump file is created in the web root.
About every two weeks, these fill up all the free space (over 1 gigabyte). I removed all plugins but iam still getting the core dumps. my hosts say it has nothing to do with them and they blame the theme.
Have you been aware of any other circumstances where the use of your Quest theme was followed by core dumps to be generated every time a user interacts with the site? Could this be caused by something in the theme?
Hi,Did you try turning off all plugins (if you use a cache plugin erase all the files and related folders), activating another theme, clearing that dump file, opening your page and check if that file was created and filled with any content? I haven’t had any similar reports before…Send me a private message with a link if you prefer.Cheers
Thanks for your response. I have persuaded my host to move my site to another physical server. I am expecting this to be done on 21/08/2013.
I will also delete everything in my web root once the site is moved. I will then install WP again and upload a fresh copy of the theme and re-upload the content again. I will let you know the outcome. Thanks for responding so quickly. Regards
Ok. Thank you for your feedback!
Hey man! Just had to buy another one of your themes. It’s awesome, as always!
I’ve noticed changing fonts has stopped making a difference, for some reason. Not sure what’s happened.
Could you check it out for me?
I’ll direct message you a login for my blog-in-progress.
Hi,There was a bug with the font rendering, but the current downloadable file package already has that fix.Cheers
Hi There, Before purchase this template i have one thing to know.
As your comment in here, when i click install dummy content in template, can i make the website exact like your demonstrated site ?
Looking forward to hear you soon
Hi,Dummy content sets up some sample pages different from the preview. If you want them like the preview I can send you a XML file sample for you to import. Thanks!
Hi there, Can you send me the XML please. I just purchased the theme
Thanks Please send me a message using the form on this page http://themeforest.net/user/Pirenko and I’ll send it right away.
Hi Pirenko, Is possible in the next upgrade put the google+ links profile in the team member page?
Hi,Sure… I’ll take care of that
Any demo content for this? ie images
also how can you remove the sidebar on the single blog post. (ive removed off the blog page)
Hi,Please send me a private message and I’ll send you a XML file sample. About removing the sidebar: that option only affects that page. To hide it on posts you need to hide it by default under Quest Options>General tab.Thank you for purchasing again
nevermind all sorted
where to I configure the slider images. I cannot find the actual image thing
The Theme Slider images are controlled under the Slides button on the left side. Everything related with the Revolution Slider is edited by clicking on the Revolution Slider button on the left side too.Cheers
How to I put the box slider on like in the preview for the theme? it looks awesome
Just create a page and add a Theme Slider element to it using the Visual Composer plugin.
also Is there a set of different icons for under the homepage slider? or do I have to create these?
Oh… Sorry for my latest 2 replies. I was referring to another theme. Anyway add a Theme Slider to a page using the shortcodes button when you are using the Visual Editor.
About the icons: on the Documentation folder you have a file called icons.png. You have there all the CSS classes for the icons that are packed with the theme. Thanks!
haha no problem and thank you
I meant to ones used on swift coding, and logo design
Another question. Question spam. Is there a way to have skills sorting on the masonary portfolio to set masonary with say design then with web
About the icons: I as talking about those too. Send me a private message if you need help with this.About re-ordering stuff: take a look at this http://www.munto.net/blog/2013/05/29/changing-custom-post-types-order/Cheers!
Hello again,Did you activated those sharing links on the blog? Please notice that you have the a different option for sharing on blog and on portfolio posts…
yes its on both
Send me a private message with your WP login details for me to investigate this. Thanks!
Is there a way to make theme_sliders full width? I’ve looked through the CSS but can’t seem to find the correct object.
Hello,You don’t need to go through any CSS for this. Please take a look at this video: http://www.screenr.com/KnXH. It’s for another theme, but the process is similar.Cheers!
One more tiny thing: Is there a way to get rid of the divider line right below the header?
Sorry, but I don’t know what you are referring to. Send me a private message with a link to an annotated screenshot.See ya
When attempting to upload this theme I am receiving the following error:
“Are you sure you want to do this?
Please try again.”
Our Wordpress is fully up to date so I’m not sure why this is happening. We are uploading the quest.zip folder from inside the downloaded folder.
Hi,Because the theme folder has over 5MB you need to upload it via FTP. Here’s some help if needed: http://www.screenr.com/OJu7Thanks!
I have a problem in the member page (quienes somos?). We are 2 members and we have 2 photos. When i put the cursor in any photo, this go to the left. Can you help me? The web page is http://www.kinokistudio.com/quienes-somos/
Hi,The theme does not resize gif files and according to the theme minimum content width that you have set on the theme options, your gif files must be at least 565px.This is the reason you have that “strange” shadow and image jump when you rollover it.Cheers!
Before i buy this theme, i would like to know if the members section is password protected?
The site i’m building is supposed to have a section available to everyone and large members section with content only available to paying members, will that be possible with this your theme?
Hi,This should be only possible with the help of a plugin. Probably if you have that payment module already you should be able to do that. Thanks!
I want the portfolio page to show a maximum of 3 items next to each other. This works, however when going back to the portfolio page after having visited a single portfolio page it for some reason shows now four items which then don’t fit. see www.stonepark.nl/new Any solution to fix this problem? Thanks!!
Hi,Please place all the enquiries with the purchasers account. Thanks!
Can you tell me how to delay the slide show speed for the shortcode slider? I’ve tried a few things with no success.
Also, I notice that the logo in my header does not scale down properly when viewing on an iPhone and it covers the menu drop-down. Is there something I can do to fix this?
Hi,The shortcode slider speed is the theme default (5500). If you want to change it add a delay attribute to the shortcode. Example: slider id=”test” category=”my-cat” delay=”9500”About the logo: send me a private message with a link please. Cheers!
Thanks, will send a private message in a bit.
Hey, I’ve installed the Quest theme and selected the one-click install for the dummy content. I have two problems right now that I can’t seem to figure out.
I’ve been trying to figure out why the sections on the homepage have little to no margin for the top and bottom. I’ve set the homepage to “Page – With Sections”, but all of the sections don’t have any margins for the top and bottom. It makes the site look bunched up. I’m trying to avoid adding a bunch of code throughout the homepage to create margins.
I added a section for the homepage using one of your images from the demo site, but the text in that section doesn’t look anything like the text in the section on your homepage with the phone background image. I can’t find any options that will allow me to set up the text in the section like you have it.
I’ve worked with a lot of WordPress themes, but I can’t seem to figure out why this one doesn’t allow me to recreate what I see in your demo. The options just don’t seem to be there for both the margins and the styling of the text inside the sections.
Any suggestions for both of these problems?
Here’s a screenshot of the site I’m working on: http://hurdlesinheels.com/wp-content/uploads/2013/09/Screen-Shot-2013-09-27-at-4.11.05-AM.png
Hi,This video shows how do do all that stuff: http://www.screenr.com/DHy7The problem that you are having is that on pages with sections, you need to have a section wrapper for each block of information.Cheers!
How do I center a button? And is there a shortcode to add more space or margin between the top and bottom of sections or texts?
Here’s the screenshot: http://hurdlesinheels.com/wp-content/uploads/2013/09/Screen-Shot-2013-09-27-at-2.33.22-PM.png
Hi,If possible please send me a private message with your WP login details. I would like to see the code that you have there. About the increasing space there’s no shortcode, but the generated space should be ok (you can always add some html elements to increase this spacing).Cheers!
Hey great theme! I’m having a couple problems when I set the layout to Page with Sections. It makes everything on the page 100% width of the browser.
Hi,The background should behave like that, but not the content. If you are having trouble send me a private message with a link. Thanks!
Thanks for the theme! Just wondering if it’s possible to get an extra type face added to the collection? I was after Colaborate (http://www.fontsquirrel.com/fonts/Colaborate)
Not sure if that is possible, but thought I would ask.
hi,You can do that with the help of a free plugin I created. Here’s some help: http://www.munto.net/blog/2013/08/27/extra-fonts-plugin-by-pirenko/Cheers
Is there a way to edit the order in which slides will appear in the theme slider?
Hi,Yes there is. Let me know if you buy the theme and need help with this. Cheers!
mthowe3789 and I are one and the same
I’d still love some help with the slider inquiry.
Hi,The slides are ordered by date so you can click on quick edit to change it. If you prefer a “drag and drop” interface please take a look at this method: http://www.munto.net/blog/2013/05/29/changing-custom-post-types-order/Cheers!
Thanks, that worked great!
Just purchased the theme and although I’m new to Wordpress, I’m enjoying it!
My question, on my homepage, I would like to have a “featured blog post” that links to that blog post. Preferably, this would look like one of the shortcode recent blog boxes as seen on your “corporate + blog” sample page.
Thanks for your help!
Hi,Please take a look at this video that should help you http://www.youtube.com/watch?v=VSxEJ8krppw&list=PLWiviR4wWrsE5okKzOANe01Ib0zGtE2onIf you still have trouble please send me a private message with your WP login details.Thanks!
UPDATE: posted in wrong page.
Hi,I’m sorry, but what instructions are you talking about? None of the text you are saying is found on any theme folder or file…Thanks!
Dang it. Was on the wrong page. So sorry. Nevermind my stupid question.
Ehehe no worries
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.60