Love the theme and have a request. Is there any way you can make the theme retina ready or high resolution ready? At least for the logo.
We actually included a plugin with the theme for this. It is retina ready (aside from the images you upload). I believe this is the plugin we recommend – https://wordpress.org/plugins/wp-retina-2x/
Hey I just received an email about the new update. Were can I see a list of changes?
It’s just a couple minor bug fixes, but the new changes are in the changelog.txt file in the zip you download from ThemeForest. We’ll post these on the item page soon.
Hello! Is this theme OK for Wordpress 4.1.1?
(In the Software Version spec it is only indicated to be OK until WP 3.4)
OK. Finally I found my answer here: http://themeluxe.com/support/topic/wordpress-version-4-1-1-compatibility/
Yes, we just updated it last week but it looks like the item page to post the updated versions. I’ve just updated them.
Is it possible to center the logo above the nav?
Are there any email capture options?
As for email, you can use any number of plugins for this.
Hello, I wanted to ask if I needed to change the permalinks or anything else because the numbered paging under the blogs, when clicked, takes you to a 404 page instead of taking you to the other blog post. I want it to open in a separate page because when clicked and opened at the bottom of the one-pager, it never loads either… Which is the same with images, etc. can you let me know what the problem could be?
Thanks in advance
You probably need to update your permalinks. This isn’t a theme issue, but most likely one with your htaccess file. Try updating your permalinks to use the post name in Settings->permalinks. If you need more help, you can open a ticket on our support forum http://themeluxe.com/support
I am helping a friend fix her site which uses your Quickstep theme. The previous person who worked on this site has disappeared and I can't even try to ask a support questions or look at theme documentation as I was not the original one to purchase it. Without access to Customer support I feel stuck and I just have a few questions.
After updating the site, the menu no longer appears in the nav but it is in the dashboard.
There are problems with the Portfolio as well. When you click on the portfolio type or sub port, the images do not separate and are not clickable.
These are my only two questions. I am using Safari, firefox etc and there are still issues. Who can I talk to? Who can I pay for support?
Please let me know what I can do to fix this issue since I do not possess the codes necessary for answers and do not know how to get in contact with the previous web designer.
Sorry you’re having trouble. These aren’t known issues with QuickStep so I would venture a guess that the MIA developer may have incorrectly modified the theme.
We offer free support to those who have purchased our themes. Unfortunately, if you’re not able to get the purchase code from the person who purchased, then you would need a new one in order to post on the support forum. http://themeluxe.com/support
Just as a heads up, if they turn out to be theme issues then we will help you get them resolved. However if the previous developer overwrote theme files with his or her own code, then the best we can do in the support forum is to tell you to restore the original theme files. This may result in modifications and edits to your site being overwritten back to the original state. If you need help beyond the support forum, feel free to send me a message and we can discuss premium support.
an this be used on WP 4.2.2 ???
Can* this be used on WP 4.2.2 ? Please assist asap thanks!
Yes, it works on WP 4.2.2. If you have any issues, feel free to post on the support forum – http://themeluxe.com/support
Hi, Thanks for the nice theme. After a couple of days of not working on it I got this error message in the theme options. Very strange cause nothing happened in the meantime.
Warning: Invalid argument supplied for foreach() in /homepages/42/d142622059/htdocs/app576013068/wp-content/themes/quickstep/functions.php on line 598
Warning: Cannot modify header information – headers already sent by (output started at /homepages/42/d142622059/htdocs/app576013068/wp-content/themes/quickstep/functions.php:598) in /homepages/42/d142622059/htdocs/app576013068/wp-includes/pluggable.php on line 1196
It sounds like your server may not be setup properly and may be missing CURL. Please ask your host to make sure that CURL is setup on your server and verify that it is working.
If you need further help, please post in our support forum – http://themeluxe.com/support
I updated the theme to your latest version and now the error disappeared. What do you think; Should I still contact my host or will it be fine? Strange isn’t it?
If your theme is working and all your fonts are appearing in theme options then you probably don’t need to contact your host. It may have been an intermittent error that popped up. If you can’t access the Google Fonts drop-down in theme options, then you may still want to contact your host.
Hi, I have a problem with Google maps shortcode:
When I replace the original URL with mine the map doesn’t appear. The original begins like this: https://maps.google.com/...
and mine begins with: https://www.google.com/maps/...
All my browsers by default change the url to this format, even if I force the link to begin like the original.
How can i fix this problem?
Many thanks in advance.
Please post on our support forum and we’ll help you out – http://themeluxe.com/support
Hi Author, the link to the live demo page for this theme suddenly went down. Please fix it. Thank you!
Thank you! We’re aware of the issue. Our VPS host continues to have outages and we’re in the process of moving to a new server. The site should be back up shortly.
Please direct me to where I find all the shortcodes I’ve been searching for too long now. I am trying to setup a five column format with shortcodes.
I am using shortcodes for a 5 column layout but something is not working correctly. Can you help. There area I am speaking of is under “BEER TASTING” http://edfestokc.com
Since 1992, The Bricktown Brewery has been Oklahoma’s home for local brew and good times. We have developed and improved those beers over the years and while the main focus has been our own beer, we offer other local brews and traditional customer favorites.
Since 1909, every little drop of Shiner Beer has been brewed at the Spoetzl Brewery in Shiner, Texas (population 2,069). Today, Our Little brewery sends more than 6 million cases of delicious Shiner beer to states across the country.
MUSTANG BREWING COMPANY
Mustang Brewing Company’s vision is to be a leading regional craft beer brand by producing consistent, flavorful, easy-drinking beers in an efficient manner.
Here at Left Hand Brewing Company, we sum it up all in one word: balance. Everyday we strive for that perfect balance between malt and hops – from our lightest to our darkest – allowing a unique flavor experience in every bottle. From a golden, crisp Polestar Pilsner to a roasty, black Wake Up Dead Imperial Stout, our balanced portfolio of handcrafted ales & lagers will keep your mind and your palate in a happy state of equilibrium.
When it comes to our beer, we learned over time that simply barrel aging and kegging beer did 2 things. First, it created broad demand for beers from the really cool, but really small brewery located in Nebraska. The second thing that it did for us was to create so much demand that we found ourselves brewing to fill orders instead of brewing to continue the fun we first found when we opened the brewpub.
Please post on our support forum – http://themeluxe.com/support
I need to put a drop of the language in the navigation bar, and wanted to enter the area of support to help me, but I can not go, I do not remember the password, I give to remember password and I do not get the message, attempt create me a new user and tells me the mail and the license key already exist …
I need assistsin!
Can you give me your username? I’ll help you reset the password.
Password updated. Let me know if you don’t receive the email!
How do I generate a question in the forum? I do not see any buttons.
Now I could enter, thanks.
Do you still need help with this? To create a ticket, click a forum and scroll down to view the new ticket form.
I purchased this theme for setting up our company website. But it was failed to install this theme on my Wordpress 4.3.1. I have a screenshot that describing the issue. Please contact me asap.
You’ll need to post on our support forum – http://themeluxe.com/support
We haven’t heard of any issues with this version of WordPress. Are you sure you unzipped the file from ThemeForest before uploading? When posting on the forum, please provide the details of the error so we can better assist.
Hi Author, I purchased this theme but experience some login problems with the support section! I could not login and the “forget password” also doesn’t work. However I have just one question. How do I change the portfolio filter “All” text? Please assist thank you!
This should be done through a localization plugin. Here’s a relatively new one with a high rating. I haven’t tried it yet, but it should suit your needs fine. https://wordpress.org/plugins/loco-translate/
If you need to modify anything directly or in your child theme, the original string for this is located in includes/portfolio-#c.php on line 20.
How do I remove the space between the bottom of the slider and the footer? http://testpage1.amplifydigitalgroup.com/
Please post on our support forum and we’ll get you helped out – http://themeluxe.com/support
My website is only showing this slider. Any of the nav buttons I click on, the same slider is showing up. Im not sure what happened.
Please post on our support forum and we’ll take a look. http://themeluxe.com/support
Make sure and post your link there. Also be prepared to disable all plugins as a faulty plugin is usually the culprit.
Hi! is there a way to have a blog section in the theme that does not appear in the main page when you scroll down but is a separate page, maybe available from the menu? thank you!
Yes, you can separate out pages from the main site and list them as items on the menu. You can choose to make all your pages separate or just the one (blog).
Hi will you be adding Instagram as one of the social media icon options? Also your change log shows the last theme update was February 5, 2013 with
Version 1.9. Is that correct? Thanks!
The changelog is incorrect- the changelog is not updating correctly, but we have updated the theme much more recently.
If you’re referring to the social icons used in the shortcode, unfortunately this icon package does not offer Instagram. You can use your own icon/image here instead or use the icon font included for team members which does have Instagram available. I believe there’s a solution posted on the forum.
Thanks ThemeLuxe, I see the code for the Instagram icon. How do I add the link to it?
You can just wrap it a normal link and it will work. If you need more assistance, please open a ticket on our support forum – http://themeluxe.com/support
portfolio it doesn’t work.how to solve?
If you’re still having trouble, please post on our support forum – http://themeluxe.com/support
Why clicking an image in a section (I use onepage option) is not showed a lightbox but the page scroll to the bottom trying to open it without success?
( in the portfolio the lightbox works good)
How can I set the lightbox option for any images in my website by default?
Please post on our support forum, we don’t handle support tickets here. http://themeluxe.com/support
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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