360 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
MUGZYG Purchased

Hi i have a file setup here ready to go: http://www.powali.org

If you scroll down to the products page under the mac version. I have placed a debug button which i need to link to a separate wp install on secure_download on the same server. The button currently tries to load the page within itself but i need it to open a separate tab independent of the original server address so that the function works correctly.

You can see that the above links on that page are linking to another server and then bouncing back to the desired link which is correct, but this is just a temporary fix until you guys can solve the issue.

Can you please tell me how to fix asap.

Thanks

ThemeLuxe

Please use our support forum for support questions – http://themeluxe.com/support

Default-user
MUGZYG Purchased

the answer is not here. I don’t have login pass so what are my options?

Default-user
MUGZYG Purchased

the answer is not here. I don’t have login pass so what are my options?

Default-user
MUGZYG Purchased

please pass a solution to registered email if possible

ThemeLuxe

Create an account. If you don’t know how to get your license, follow this link – http://themeluxe.com/images/envato_license.jpg

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I am hopelessly clueless as to how to install this theme into my wordpress. I have it downloaded to my computer. I’ve tried to upload the theme folder in its entirety and also just the style sheet. Both ways give me an error and I can only get what looks like part of the site to upload. Can someone walk me through this? Thanks!

ThemeLuxe

There are instructions included in your documentation that is in the zip you downloaded from Theme Forest. Step-by-step instructions on how to install the theme and demo content in this file.

Default-user

thank you! I ended up calling my web host (bluehost) and they walked me through it (did it for me). now for customizing!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I have big problems with the site on mobile devices

Please see where it may be my fault – vteme-biznesa.ru ?

ThemeLuxe

Please post a ticket on our support forum – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Full Width Slider Support – When?

I know this has been previously addressed, and you have posted an elaborate way on how to achieve this at themeluxe.com/support/ but after very popular requests by all, this should ideally need to a clickable feature support as templates are also often used by people who can’t follow html instructions, no matter how good they are, even my web developer could not follow these instructions. After 2,442 sales of this theme its not too much to ask if http://themeluxe.com put some $ back into this theme. Cheers.

Would be nice if this feature finally became a clickable feature.

ThemeLuxe

I don’t think it’s fair to say that after tons of updates and thousands of support requests that we haven’t put anything into this theme. While we do our best to please customers and improve our products, there are limits and there’s no entitlement to endless additional features.

That being said, we’ve offered a solution for the full width slider and it’s not complex. You simply copy and paste the lines we’ve given and replace with your slider name. If you’re developer can’t figure this out then you may want to consider hiring a new one.

Default-user

My deepest apologies author, Im sorry if I came across a little rude, you are correct on all accounts.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey there – love the theme. Absolutely fantastic!

I am trying to disable any clickable links on my portfolio – I just want it to showcase my partners in business. Is there any way to do that?

No info needs to be represented or anything – just the image with the filtering effect!

Thanks.

ThemeLuxe

Glad you like the theme. I can help you out with this if you post a request on our support forum – http://themeluxe.com/support

Default-user

Hi! thanks for the quck reply. I’ve tried registering but the system denies my “purchase code” from the ThemeForest invoice.

ThemeLuxe

Make sure you’re using the code described in this link – http://themeluxe.com/images/envato_license.jpg

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m really interested in your theme I just have one question before I purchase:

Is it possible to add full-width coloured sections anywhere on the page? (As an example: imagine a rainbow, but horizontal across the page)

Thanks in advance, Thom

ThemeLuxe

Yes it is. You can add as many as you like and wherever you like.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands
I’m having trouble with the portfolio in Safari. Is there anyone who has an idea what I can do to fix this? http://pietbrummelbos.nl/collectie

Basicly it loads but it doesnt show until you scale the browser.

ThemeLuxe

Please post in our support forum – http://themeluxe.com/support

BuitenAardig

I’ve solved it already, sorry about that. Strangely enough it happened when i tried to hide the categories. (filter options)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, some tutorial to make the template as well not do it, thanks

ThemeLuxe

Documentation is included with the zip file that you download from Theme Forest. If you have questions after reading, please feel free to post in our support forum – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, first of all, thank you for this wonderful theme :)

second, I have a problem. My theme is shaking, when i over-scroll page to the top, trying to go upper and upper. There is some problem I cant solve… it is shaking…look its not good looking…

www.potkavejmese.cz

PLEASE, WHAT CAN I DO AGAINST???

THANK YOU SO SO MUCH!!!

JAKUB

ThemeLuxe

Please post in our support forum and I’ll help you as soon as possible.

http://themeluxe.com/support
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! I am running WP 3.8.1 and I cannot upload background images. The control when editing the page is unresponsive (I click upload and nothing happens, I attempt to drag and image in and the control doesn’t respond). I have deactivated all of my plugins and still it is not working.

Do I need to downgrade to 3.5 for this to work? Is there a code alternative that I can use to set the background image?

Thanks! Ryan

ThemeLuxe

Please post a ticket on our support forum – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ok, I’m trying to contact support but I need a new account and a purchase code? I can’t find this purchase code in any of the emails sent to me.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I want to put an image on the first page that it is well placed to make it look good on all screens, is there any way to put it because in larger screens is double, Thanks my pages is http://www.aldetalleeventos.es/

ThemeLuxe

Please open a ticket on our support forum – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! Great theme. Just a quick question. How do you have a thumbnail on a page that is then viewed in a lightbox? And also can I use a thumbnail to open a lightbox with a slider in it?

Thanks!

ThemeLuxe

Please use our support forum for support questions – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi, I have purchased the theme recently. I love it’s features, it’s really one of the best I have seen in the market.How can I get support? I have a little issue with the menu and the logo, my logo is quite wide so the menu doesn’t behave well when I reduce the viewport to certain size . Please let me know if there is a private way of sending links I dont want my link to be here. thanks. NOTE: I cant find the Purchase Code!!!!!!

ThemeLuxe

Sure, head over to our support forum and we’ll help you out. http://themeluxe.com/support

Here’s how to get your purchase code – http://themeluxe.com/images/envato_license.jpg

Default-user

I found it thanks I have already created a request in the forum.

Default-user

please can you answer my question in the forum?

ThemeLuxe

Already responded. We ask that users allow 48 hours for response time. Generally we get to requests in under 24, but this request is currently only 18 hours old.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Please, I have asked for support because the menu breaks down when the viewport is reduced, but there is no answer from your part (in the forum for support) please check the forum and give me some advice to fix this issue….I need to have this fixed…..

ThemeLuxe

Again, as posted above:

Already responded. We ask that users allow 48 hours for response time. Generally we get to requests in under 24, but this request is currently only 18 hours old.

Please be patient with requests and we’ll do our best to help.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i love your theme.

I have a question, could you tell me how can I get more space between the thumbnails in Portfolio page? Is this possible?

ThemeLuxe

Sure, but please do a search on our forum and post there if you can’t find your answer – http://themeluxe.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just wanted to say thanks for a great product. Unbelievable support too. Thanks again.

ThemeLuxe

Thanks so much Steve! Glad you like it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I want to know if i can have more than one featured images in the portfolio section and line them up one under the other as opposed to using sliders? Also how is the maximum size of the featured image defined? can the size vary from item to item?

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

Default-user

Hi, i don’t know what the purchase code is. My invoice doesn’t list any so i can’t make an account on you support page. How else can I access it?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy

hello! we are looking for a theme that we can use for more than a single project and this looks nice. We are seriously consider this purchase, but we have a doubt about the scroll effect of the home page that once clicked on the Get Started button don’t do nothing else than scrolling down but without showing any menus at least until we manually scroll the rest of the page down and finally comes out. Is that a problem due to my macbook air resolution?

Last question. can be changed the background of the menu-bar via admin panel?

thank you in advance.

ThemeLuxe

The scroll height before the menu fades in can be set in Theme Options. It was intentionally set this way for the demo, but you can choose whatever height you’d like it to fade in for your site.

And yes, the background color of the menu bar is also an option in theme options.

Default-user

is possible to set this value dinamically so to have always a complete fullscreen view of the intro header at least? second, we don’t only would like to change the color but the background of the menu-bar. Thank you

ThemeLuxe

This isn’t an option in theme options, but I could help you out with it in the forum if you decide to purchase.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, having a problem on the Portfolio section. We have added 141 Portfolio Posts total and its only showing 102 Portfolio Posts. Please let me know why its not showing all of the Portfolio Posts. thanks.

The URL for out Dev site is: http://pennant2.bydecosta.com/

Below are the list of Portfolio Posts that are showing:

Talent – Showing 35 out of 42 Posts – Below are not showing Chad Connell Lisa Berry Sarah Michelle Brown Kate Drummond Melanie Nicholls-King Denis Theriault Tattiawna Jones

Music – Showing 5 out of 13 – Below are not showing Brothers DubĂ© Florence K Maiko Watson Karrnnel Sawitsky Yoav Deborah Cox Natalie MacMaster Molly Johnson

Hospitality – Showing 6 out of 6

Film & Television – Showing 14 out of 21 – Below are not showing Rasta A Winter Tale A Warrior’s Journey Regent Park Film Festival Ray ReelWorld Film Festival Warner Bros. Canada

Fashion – Showing 14 out of 14

Corporate – Showing 16 out of 16

Community Outreach – Showing 6 out of 9 – Below are not showing V-Day Toronto Tokens4Change South African Women for Women

Arts & Lifestyle – Showing 6 out of 20 – Below are not showing Eric Walters Robert F. Kennedy Jr. Dr. Scott Levine Cross Media TO The Artist Sanctuary Lush Magazine Shawn Skeir DINE magazine ParentsCanada Planet Africa Today’s Bride Visage Sunny Choi Gallery BAND Gallery

ThemeLuxe

Please search and post on our support forum if you can’t find the answer. We don’t handle support here- http://themeluxe.com/support

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