366 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Great theme ! I try from 4 days having information true the image of my portfolio but it don’t work… I put the demo content, but it still don’t work… what can i do so ? (www.saya-editions.fr)

ThemeLuxe

Please read the documentation and then use our support forum if you have any further questions. We don’t handle theme support here.

Default-user

I read it ! and it still don’t work…

ThemeLuxe

I assure you that it does work.

Again, if you’re having trouble I’ll gladly help out but you need to open a ticket at our support forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello! Wonderful theme.

Is it possible to include pages that navigate to a page not within the one-page system?

I was thinking of using your theme for my business, but need to list a lot of features and do not want to hog the main site too much and would love to list them on a separate page.

Many thanks.

ThemeLuxe

Yes, any page can be separated out.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Wonderful Work! I do have a wireframe that is extremely similar to this. So I am considering purchasing your work here. There is however a couple of questions in regards to few things that need to be manipulated. I have composed an email that I am going to send you via ThemeForest in just a minute. I appreciate your confirmation here so I can be sure you have received it. Many thanks for the fine effort again!

ThemeLuxe

I have received your email. I’ll try and get a response to you shortly.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi there, I have a simply problem with a link. I have to database on the same domain ( www.xxx.com and www.xxx.com/english ) . I want to create a link on my website (the www.xxx.com ) that direct to the second website (the english version). Whenever I try to click on the link it brings me at the end of the page as it is searching a page called english in the same database. How to solve it ?

Kind regards

Alek

ThemeLuxe

Please use our support forum for any theme related questions.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I would highly recommend this theme. It enabled me to knock out a great looking website for a client that didn’t have a large budget. The set up was so simple that I had the site built in just a couple hours.

ThemeLuxe

Appreciate the kind words :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy
websonica Purchased

hi there…

i’ve a problem with ul and ol… they dosn’t work!

any solution?

and… Great THEME!

ThemeLuxe

Thanks. Please use our forum for any support questions.

Default-user
websonica Purchased

thank you!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
yourapple Purchased

Hello! I can not upgrade to version 1.7 Help me

ThemeLuxe

Instructions are included in the documentation and your dashboard. Please use our forum for any support questions.

Default-user
yourapple Purchased

where manual to update theme ?

ThemeLuxe

Please use our forum for any support questions.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
exdev Purchased

Hey Quickstep Guys! The overall theme is great and perfectly designed. Can you please fix the IE 9 and Opera issues?

ThemeLuxe

Just tested again and there are no issues in IE9 or Opera.

If you have a specific issue you have found, please use our support forum so we can help you fix it as quickly as possible. http://themeluxe.com/support

Default-user
exdev Purchased

In IE8, it does not show the navigation menu. It only show the Mobile menu. In Opera the font images that we use in the features does not show.

ThemeLuxe

Just tested again and not seeing any of these issues.

Again, if you’re having trouble with your site we’ll be glad to help you out if you open a support ticket at our support forum. We do not handle support here.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Malaysia
3antz Purchased

Hi, is it possible to have a page which is not part of the one-page design? Thanks.

ThemeLuxe

Yes, please check your documentation. If you have further questions please use our support forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

lovely theme. Will it work with Polish fonts?

Regards, Piotr

ThemeLuxe

It’s regularly updated with Google Fonts which I believe also supports Polish fonts, so this should work for you. If you have any trouble feel free to open a ticket in our support forum after purchase.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

The theme is wondrefull :p

Do you know why the main menu doesn’t work on a iPad ?

Best regards,

apeillon

ThemeLuxe

The menu has been tested and does work on iPad. If you’re have trouble with your site however, feel free to open a support ticket on our forum so we can help out.

  • France
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Tekover Purchased

Do you plan to valid the theme for W3C ?

ThemeLuxe

The theme actually is W3C valid apart from the areas that can’t be changed and are related to other plugins.

For example, one of the errors is related to the ampersand used to reach Google Fonts, another is from using prettyPhoto in the rel tag (which is very standard).

Other than these plugins, the theme is completely valid and the above won’t hurt your SEO score in any way.

Default-user
Tekover Purchased

There are 35 errors ! And some of theme are not in plugins ! Like name attribut in div element for example …

ThemeLuxe

Yes, there are 35 errors because prettyPhoto is repeated 20+ times. Same for the other items. These really aren’t SEO offenders if this is what you’re worried about and there’s not much we can do aside from removing them from your theme and losing functionality.

If you’d like help removing prettyphoto or anything else from your theme, feel free to open a ticket on our support forum and I can help you with this. We do not handle support on this forum.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

In looking at the live demo on a mac and it appears that the nav bar acts erratically when you change pages. Is this just a bug in the demo?

ThemeLuxe

Haven’t heard or experienced this. Are you using safari? And in what way is it “erratic?”

thegreenhouse

I’m sorry, Safari 6.0.2 is my current browser. When I switch pages the nav bar does not remain stationary. Rather, it bounces up and down erratically no matter which page you are going to. I was ready to purchase the theme for it fit my design scheme, but wanted to make sure this is not what was not an intentional feature. My colleague also experienced the same issue on his macbook.

ThemeLuxe

I’m not using Safari 6 (as it’s not available for Windows currently) and don’t experience this issue. I’ll try to get my hands on a macbook in the next day or two and fix this issue if I can replicate it.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 2-3 years
zoneblau Purchased

Great Theme! Bought it recently, but might need the support forum. The “Sign In” requires a “Purchase Code”, but I just don’t know where to find it…

Cheers Dennis

Default-user
zoneblau Purchased

Great! Thank you. See you in the Support Forum…

Cheers Dennis

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Netherlands

Hi there,

This theme looks really nice and clean and is exactly what I’m looking for. I also have some presale questions though (sorry if they have already been answered above, didn’t have time to read them all):

  • Are all the different sections/pages in the one-page system separate editable pages in the Wordpress backend?
  • How does the page loading work in the one-page system? Does all the content from all the sections/pages get loaded at once?
  • I noticed that the menubar at the top is not visible at first, only when you scroll a certain amount. Is there an option in the admin panel to turn that off? It might be confusing for some visitors.
  • Can Google Analytics track the menu/page clicks out of the box or do you need to make some modifications for that? And what if you scroll from top to bottom, does that count as one ‘homepage’ view or all the pages?
  • I presume it’s fully compatible with Wordpress 3.5?

Thanks a lot!
Cheers, Toine
ThemeLuxe

1) Yes 2) The standard pages are loaded all at once into the one page. You can also separate pages or load them dynamically into the bottom content area (like blog posts). 3) You can change the fade-in height, change the menu bar location, and other various settings, so yes. 4) Yes, you can copy your GA code and paste it into the admin panel. This is only counted as one page view though. You’d have to have a custom script to count this as multiple page views. 5) Yes it is full compatible with 3.5.

Twansparant

Great! Thanks for the fast reply. That was all I needed to hear :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Beautiful theme! But the menu needs some work because it is not possible to scroll the menu if there are more menu items. Is it possible to improve this and find a solution like the one here: http://themeforest.net/item/blox-bold-wordpress-portfolio-theme/3135390 ? This would be really nice. :-)

ThemeLuxe

I’m not sure what you’re asking. If you are experiencing any trouble, please open a ticket in the support forum so we can help you out.

Default-user

It is easy to reproduce the problem in firefox, opera, chrome and safari. Just add some more menu items or/and resize the browser window to a very small scale. The menu could not be scrolled! It is not possible to reach menu items not shown in the browser window!

Default-user

Your solution here: http://themeluxe.com/support/discussion/comment/1534#Comment_1534 solves the problem not for safari on an iphone with iOS 6 or 6.1: The menu disappears by touching it – afaik. Solving this in the next version – maybe like in the theme mentioned above – would be beautiful. :-)

ThemeLuxe

Glad to help out if you think you’ve found a bug but you need to open a ticket on our support forum. We do not handle support here.

Default-user

You know about the bug now. Why should I invest more time creating an account and writing the information a second time? What is the reason you to want me to do this? Time is to precious to do things twice. :-)

ThemeLuxe

Because, once again, we don’t handle support here. We have no method of issue tracking and it’s not helpful to other members who may have the same question.

Support is not required by Theme Forest, so I’m sure you can take the extra minute to sign up at our forum so we can help you out.

Default-user
This is not necessary. :-) There are now discussions about this unsolved problem, including the collapsing of the menu on iphones: http://themeluxe.com/support/discussion/376/custom-menu-padding-height/p1 and http://themeluxe.com/support/discussion/414/mobile-menu-doesnt-scroll
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having some issues signing up with your support forum. It says my number isn’t valid, and yet it registers my email as already in use if I attempt to sign up again. Is this a glitch or is there a procedure I am missing? I’m having some js issues: first the portfolio worked and now it doesn’t. Deactivating plug-ins doesn’t help and the problem is present in four different browsers. This seems like it would be a competing script issue and I would like some insight into what to examine first. Thank you.

ThemeLuxe

We don’t handle support here but I’ll help you get signed up for the forum. Please PM me your purchase code and email that you used to sign up.

Default-user

Thank you so much. I actually tried once again last night and was finally able to confirm my membership. Also, it looks as if the January 25th update fixed the issue with prettyphoto. After reviewing when the problem first occurred, I realized the issue probably began with the December theme update. It is possible the contents of the js folder were corrupted during the updating process. Next time I will delete the js folder and upload a new, clean copy before requesting assistance. Thank you again!

ThemeLuxe

Glad to hear it worked out. If you run into any more issues you can open a ticket on the forum and I’ll help you out.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am having issues with opening pages in new tabs. I think I have all settings market correctly, but I still can’t get links to pages within wp to open in new tabs. They ALWAYS load at the bottom of the page. Links to non wp pages will open in a new tab. What am I doing wrong?

ThemeLuxe

Please read your documentation, especially the links shortcode. If you have any more issues please open a ticket at our support forum.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 2-3 years

Hello! I love your theme. I have a few questions before I buy it. I need to customize a Wordpress theme for a music band.

1. Is it possible to play audio-files? If not using a widget? 2. Is it possible to implement a YouTube Video on the landing page?

Thanks a lot! Anna

ThemeLuxe

Yes to both questions. If you need any help with it you can open a ticket in our support forum and I’ll help you out.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
RoryCary Purchased

This is a great theme and the support is really outstanding. I am a beginner and with some tutorials on wordpress, this theme and some time I have a great site. Thanks!

ThemeLuxe

Thanks for the kind words!

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