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Having issue with my implementation, please let me know where is the gap.
In your demo once the index page run, it execute two GET Request
one is calling http://www.gt3themes.com/wordpress-themes/quidditch/
And second request to http://www.gt3themes.com/wordpress-themes/quidditch/home/
In my implementation the second GET request is not executing and as a result the theme is not working properly.
but if I run the url as example.com/#home, it works perfectly. which not working on example.com
please show me the path to execute the second request to call the following path,
Reload the page to get source for: http://www.gt3themes.com/wordpress-themes/quidditch/home/
Waiting for your response. Hope you recognize my issue.
What is the link to your site. Honestly I do not get what you mean.
Hi mad_dog, I’m a lot disappointed that I cannot change the graphic that appears next to the blog title. Whilst your graphic is very nice it’s completely inappropriate for the rest of the visual style I’m going for. I’ve taken a look at overriding your styles but theme.css is declared after style.css so I can’t do it. Have you got any advice or can you help me replace that image? If not this theme becomes useless to me, which is unfortunate as otherwise it would be great!
Could you please be more specific, what image are you referring to?
The theme has a child theme support.
next to each blog entry the quidditch banner graphic is shown. you implement it using your boxed_date and content_date styles
Are you referring to this image http://awesomescreenshot.com/06549n13b8
I have submitted a ticket as i am really struggling with this theme and the original setup, i cant get anything to work properly. I would really appreciate some help.
Thanks in Advance
What’s your ticket ID?
Hi its 1680
It was submitted 15 minutes, ago, please be patient, we will check and get back to you asap. Thanks
Oh yeah i wasn’t expecting a reply just like that!! I just wanted to write on here to let you know. So when it gets to me i look forward to hearing from you. Thanks again
Greetings , where can I increase the menu font size?
You can change it in theme.css starting from line 129 header .menu
You are welcome.
I would like to add a E-commerce using this template? What plugin is better for this?
Thank in advance.
You can try to use WooCommerce but it requires additional styling.
Hi, When using the text box in Page builder the text body disappears after saving.. The heading remains but body doesn’t save. Any ideas?
It looks like you’ve updated the WordPress to the latest version. We will update the theme soon.
ahh ok thanks
There is a new theme update but I don’t see it in Wordpress Backend (Home -> Updates), Why?
Hello! Because it’s not Wordpress.org theme
But I bought several themes from themeforest and all of them have updating notification (like plugins or new versions of Wordpress).
Then… there is no chance for having this notification or, even better, having autoupdatting option?
Yes, we have as well, but you need to update them via FTP not the wordpress.org does.
We can’t do the autoupdate because most of the customers do the changes in the theme files, that’s why all the changes will be overwritten automatically.
Well… but child themes exist for solve that. Anyway, although it is a bit annoying updating manually, is not a big problem. It’s ok.
Yes, but most customer even do not know what the child theme is
Yep, because that in other themes you have the autoupdate option disabled by default and you can activate it only if you want to do it, I think it would be a good point to consider in future updates.
We will take your request into consideration.
help The excert at the start of a post, where is this set ? as I cant seem to find it, I edited a sample post but the excert remains(the fake latin).
ahh cancel that , I found it on your support forum
Ok, got it
Sorry, another question How do I stop the news (posts section) feeding the portfolio section. I want a separate page one for portfolio one for news?
Did not get what you mean. Please put the link to your page to better understand.
I just downloaded the latest Quidditch theme 1.8.2 with all files and the LayerSlider plugin seems to be missing. Can you please update the zip file to include it. Thanks.
Please let us know your email and we will send it right away.
I would rather not post my email publicly here – is there an alternative?
You can send to help at gt3themes dot com
Hi. How can I add a webfont which is not in the list? Can I add font from myfonts.com?
You can use only google web fonts.
Hi Mad_Dog. I have an issue with the template. please see http://barthelme.nextron.org/. There’s a empty border at the right side of the page. Any idea how to fix? Cheers.
Could you please be more specific, any screenshot?
You are welcome
Quick question, is this theme compatible with WordPress 4.2.2? Having some issues with the server hosting. Thank you!
Yes, it is.
Great Theme and worked out great.
One thing to make people aware of: The slider within the package is only for that version and cannot be updated unless bought separately from another provider. This for me is a hidden cost which is not explained in the item details.
It says on the item details “Premium Layerslider Slider Plugin (save $15)”. You get the slider but it will not be updated ever. So what this means is that when a bug is found within the slider or they release updates to make the slider better and more secure, the slider you got won’t be updated until you pay $18.
I find this strange as wordpress needs to be kept updated regularly and you really need to buy this for $18 to have peace of mind your site, how small a chance there is, won’t be compromised.
Anyway, great template but shame about the hidden fee. 4 stars…..
Hello! We never said that the customer will use only the one slider version. We always open to provide slider updates. Yes, you can’t update the plugin by yourself using purchase code, but you can drop us a line via email to ask for the latest versions.
Just purchased this wordpress and the Layerslider plugin zip file is missing.
Hello! We tested the issue few times, plugin package folder is inside. But if you can’t find it, we will gladly provide the required one. Please send your mail to support[at]gt3.zendesk.com
Hi, I find no layerslide installation file in the package as your documentation mentioned it is in the plugin folder. How can I get it? Thank you.
It sounds really strange, can you please send an email to help at gt3themes dot com
On the live preview the gallery appears with square thumbnails with no margin, (and it’s one of the reason I purchased this theme), however after creating mine I realize it appears round (like the portfolio on the live preview) and I can’t seem to find how to fix that.
Is that possible?
Thx in advance.
Hello! Sure, it is possible. If you provide your wp-admin details we will show how to achieve it. You can use the contact form on our TF profile page. Do not forget to put the link this comment.
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