146 comments found

Hi, is there a plain html version of this?

Tokokoo

Hi bootleg,

Currently we don’t release the HTML version yet.

Thanks for your inquiry.

Hello Tokokoo,

In the last a few products I have added, the author image does not appear, when I try to edit the author image, I see that the image is empty. So I try a few times more to update the image but no luck. Do you have any idea for the issue. Regards.

http://yazarindandinle.com/
Tokokoo

Hi,

How can i ensure that you have inserted author image or not yet?

I think you need to open new ticket at http://tokokoo.com/ticketing and give us your wp-admin access there. i want to check it directly.

Default-user

As I mentioned above, I added the image more than a few times. I opened a ticket with the number 764304. Thanks.

Tokokoo

Thanks for opening the ticket, Nezir.

We’ve got you and we’ll continue our support to you there.

Please kindly be patient to wait for our response, since it might take a while to check your issue.

Thanks again.

Hi, this theme compatible with Wordpress 4.0.1 and Woocommerce 2.2.8? tks!

Tokokoo

Yes etani. Raakbookoo 1.3.3 is compatible with WordPress 4.0.1 and WooCommerce 2.2.8.

If you’d like to confirm yourself, please try our demo here http://tokokoodemo.us/raakbookoo which runs on WP 4.0.1 and WooCommerce 2.2.8 like said.

Thanks for your inquiry :)

Hi is the theme available on wordpress cn version? is Chinese contents allow on the page?

Tokokoo

Hi Sealiah,

we haven’t test it.

tonjoo Purchased

Hello, I got a notification from the hosting provider to upgrade revolution slider to the most current version as of this version contains a bug that endanger its servers. because its revolution slider included in this theme package so I can not upgrade it by myself. so can I get this update before December 28? That deadline from my hosting provider to upgrade or they will be forced to disable my website. Thank you.

Tokokoo

Hi Tonjoo,

Please submit your issue here at http://tokokoo.com/ticketing along with URL to this comment (this one: http://themeforest.net/item/raakbookoo-woocommerce-theme-for-book-store/6604255/comments#comment_8651594 )

So we can track your problem to here.

We’ll try to give you the update for Revolution Slider there.

Thanks in advance.

AliTalahi Purchased

Hi,

I want to add a custom currency to my products through WooCommerce. I found the code which it should be added in the function.php file, however when I wanted to edit the file and add the new code, the file and its content was too different that what I wanted.

Here’s the tutorial which I found: http://docs.woothemes.com/document/add-a-custom-currency-symbol/

I just want to add a custom currency. Thank you for the great theme.

Tokokoo

Hi,

"the file and its content was too different that what I wanted." .

you said it’s different, can you tell me more details the difference?

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