278 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello! I cannot seem to find the XML file with the demo content for me to edit. Can you please help me find this file?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
bhampson Purchased

Same here – I cannot seem to find the XML file with the demo content for me to edit. Can you please help me find this file?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

@misteralexander + @bhampson There is no XML file, but there’s a folder named Templates, just copy – paste this into the page editor. Works fine.

And yes it also works fine with the latest wordpress version (for me)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

HI, I have not purchased the theme yet. But I have a few questions. Can I show the slider on all pages? And, Am I able to add 5, 6, or 7 tabs in the slider rather than 3? meaning can I adjust the width of the box clearfix?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

@BeverlyCrest: How do you enable the slider on the main page? It just seems like there is a lot of functionality that is broken. WP v3.5, are you not having these problems?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

@misteralexander: In the page editor you have to choose Home as template that enables the slider. I totally don’t have any issues yet. Using the latest version of WP.

  • Has been a member for 1-2 years

This theme i cant install. i want buy support. pls. contact me.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

@BeverlyCrest: Yes, I see that now. Its all coming together now. Also, they seem to have hidden all these “gems” in the ‘Documentation’ ..... LOL, my bad. Should have read.

  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi, iv been using this theme for a long time, but i have a problem until now, i need to fix my Large Footer Widgets but i canĀ“t i looked for mistakes in the page code, also in widget code but nothin seems to be wrong, can you help me please, ... this is the link http://portaltorres.net/latinoamerica/disenoweb/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Aitor_mac Purchased

Hello!!, i have a problem with theme!, wordpress said

Rackhost WP 1.3 Stylesheet is missing.

Can you help me?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Serifly, The search functionality is completely broken with your theme. I have been trying to reach you for over 2 weeks using both the comments section here and the contact form as you requested, multiple times, but I have not heard from you in any method. I read on your profile a couple weeks ago that you said you were back from your vacation and would answer all support questions within 2 days. It has, obviously been much longer. This is UNACCEPTABLE customer service as is making me look bad with my client. Please, contact me ASAP and let’s resolve this issue. If you’re busy just give me a heads up. No communication is the worst communication.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

I just bought an extra icon set for the theme, where can I find documentation about adding more shortcodes to this theme for the new icons. anyone can answer this if they know, not just the author, the author obviously is preferred though he seems to be absent.

I’ll try to address some of the other questions people have to if I can. Send me an email at yourguymatt at gmail and I’ll field a few questions until our author gets back.

@Aitor_mac You have to unzip the file and upload the specific theme folder, you likely uploaded the whole folder call Rackhost WP 1.3, but the actual folder you need to upload is inside of this directory at Rackhost WP 1.3>theme>rackhost upload the entire folder name “rackhost” to your wp-content>themes directory and install via WP admin panel, this should get red of the missing stylesheet message.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

nice theme, if only it was responsive…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bibyfok Purchased

Hello,

How is it possible to increase the height of the logo so it’s possible to use bigger logo ? How do i make the menu not link and only allow to use submenu links ?

Thanks

  • Germany
  • Has been a member for 3-4 years

Can anybody tell me if the theme has language .po files for localization?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Japan

Serifly,

I have repeatedly and for more 15 times asked you to take a look at this theme that we are using because of the

tags which are not working but you have simply ignored it.

You asked us to create an account for you to access the time which we did and yet ..nothing..zilch.

I ahve tried all I can to rectify this error by editing the CSS without success. I simply cannot understand why you want us to dump this after all the effort we have put in to customize it. I do not understand why you are pushing us to start hunting and buying another theme.

This is out last plea to you and I sincerely you will for once respond. If you choses not to, that’s OK too.

Thank You!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, is there a possibility to translate the theme? Tried it with the tool Localization but there is no option to translate it. Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Have a showcase? I would like to see how someone used this?

  • Bought between 100 and 499 items
  • Brazil
  • Has been a member for 4-5 years
itsnyc Purchased

Hello to all I agree with KnightHawkXIV , and other the internet is a world wide forum, envato sells to the world, for some it’s a holiday for other it’s not a holiday, and there is mobile devices and laptops and wifi all over the place A little explanation and just hey guys just wait a while longer and I will get back, I get “pissed” the American way of saying I am a little mad you find something here that you little and all of a sudden you have to stop, I am not a programer that is why I come here, and I believe that is why the programer don’t mind selling there work to people like me that only know how to modify here and there. And just like that you figure do i continue or do I stop, that is why from now on I only look at how often there is an update and how often the authors respond to users… I have got burnt a couple of times with this. And just to lets others user know do as you please I am just venting.

  • Bought between 100 and 499 items
  • Brazil
  • Has been a member for 4-5 years
itsnyc Purchased

Powie, yes it does , but look @ remarks…...

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