278 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
popds Purchased

Hello, I am trying to upload this theme to my site through netfirms, but it will not allow me to. It states:

Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

Can you please help me?

Serifly

Thank you very much for your purchase.

The theme package download contains not only the theme but also a documentation, templates and psd files. Please unpack it first and then upload the file “theme/rackhost.zip” to your WordPress site.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

I think if this theme was set up for whmcs you could have sold it a million times already i fell it’s currently its only let down.

Good theme overall about to buy it but WHMCS integration would be great

Serifly

Thank you very much for your interest.

I know that WHMCS integration is very important for some customers but most of them use the theme by linking to it and seem to be satisfied. I will however think about integration in the future.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dancegruv Purchased

Hello, Our web person has made quite an amount of mods to the design changes to template. The only thing we would like to correct from your new version is the twitter feed not working. Is there are way to just apply this fix?

See theme here: http://mianetworks.com

Serifly

Of course, you just have to replace the disabled Twitter API url with the new one. Please open the file “js/rackhost.js” and replace

http://twitter.com/statuses/user_timeline.json?screen_name=' + profileName + '&include_rts=true&callback=?

with

https://api.twitter.com/1/statuses/user_timeline.json?screen_name=' + profileName + '&include_rts=true&callback=?

and your Twitter feed should be working again.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dancegruv Purchased

Worked like a charm. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
robmypro Purchased

Great theme. Any chance we can get some social media icons integrated into this? I see Twitter, but what about Facebook, Google+, LinkedIn, etc.?

Serifly

Thank you very much. The Twitter icon is only being displayed for the feed. Every other social link should be placed without icon in the footer as shown in the demo. I will however consider adding social icons with the next update.

Default-user
robmypro Purchased

Okay sounds good. One more question. I am having a problem with the title of pages. I am using Yoast SEO plugin, which let’s me set the SEO title of the page. What is see is as follows:

When I add a page called “About Us” and give the SEO title “About Us | Our Company” there are 2 areas where this data can be displayed. First is the meta title for the page. The second place is the text that shows in the blue area of the theme (same row as support data shown). What happens now is both areas show the SEO title.

What I need to happen is:

1. the SEO title = Page meta title 2. the blue area should show “About Us”, not the text I entered into the SEO title.

I am looking through the code to figure out how to make this change, but so far I haven’t found it. Any help would be appreciated!

Default-user
robmypro Purchased

I got it. Had to switch to a different SEO plugin.

Serifly

Great, let me know if you need anything else.

  • Bangladesh
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’ve the Non WP version. Will we get any discount for this WP version?

Serifly

Sales and licenses are handled completely by Envato so you would have to contact them regarding those matters. I think however that discounts are not possible.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mahynder Purchased

Hello, This is one of the best templates I have seen. I have purchased it already. Got an issue during the installation process. I have uploaded theme through file manager ( Cpanel ). But it looks like this. http://dothosting.in. Please help me with installation a bit. Thanks!

Serifly

Thank you very much for your purchase.

The theme package includes a step by step documentation which I strongly recommend to follow. You have to set up the slider in the theme options, create a primary menu to show the navigation subtitles and import the text templates. This way it will look exactly like shown in the theme preview.

Please contact me via email if you need any more help setting up your site.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mahynder Purchased

Serify,

Now I found way to intall it but slider is not showing up in homepage not even any feature which is shown in DEMO of RackHost WP theme. I tried to check on theme options. But there not many options which help me activate slider of even the sections below the slider. Please take a look at my site: dothosting.in. Could you please help me with it. I can’t wait to see this working full fledged. Please help me ASAP . This is my third request for help.

Thanks!

Thanks!

Serifly

To show the slider you have to set up a page using the page attribute template “Home” and select it as your homepage in the “Reading Settings”.

http://static.serifly.com/screenshots/rackhost_wp_page_attributes.png

I have received your email and will try to assist with any further configuration.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mahynder Purchased

Hi,

I Need your help to set up site as shown i demo with the required pages. I have sent you my login details to your profile ID in themeforest. Please let me know if you need any further details.

Thanks!

Serifly

Your login details were unfortunately not working. Could you please check them and notify me again?

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dancegruv Purchased

Hello, I am experiencing an issue with the theme where on the slider’s bottom area it displays a number (1,2,3) instead of teh title of the slider. I recall seeing the titles before but just not sure what is causing this. Any ideas?

Theme here. http://mianetworks.com/
Serifly

The slider uses numbers as a fallback if no label has been provided for the slides. I see however that you already seem to have taken care of the problem. Don’t hesitate to ask me again if you are having more questions.

Default-user
dancegruv Purchased

Thank you for your response. The fields are populated with content and the issue is not fixed. Are you seeing something else? See screenshot.

http://mianetworks.com/theme.png
Serifly

It seems to be working in Firefox but not in Chrome. The original theme however as shown in the live preview works fine. Is it possible that your developer did some changes which are affecting the slider?

Default-user
dancegruv Purchased

Its is possible. He no longer does any work for us as this was a common trend, fix something only to break something else. Is there a file you’d recommend that we re-upload in order to reset?

Serifly

Were you able to fix the issue? I checked your site with Chrome again and now it seems to be working.

  • Has been a member for 1-2 years

hello, how do you add content to the site? I am very new to wordpress and don’t understand how to setup the content like what you did on the homepage… The theme is awesome thank you! Have a nice day

Serifly

Thank you very much for your purchase. Did you purchase the theme with this account? I can’t seem to find your buyers badge.

If you are having trouble setting up the theme, please contact me via my profile page so we can discuss it further.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Hong Kong
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Great script!!

Questions:

1. Can it be integrated with paypal / bank transfer so user can purchase a hosting plan?

2. Is there anyway to check if a domain is available for purchase?

Thanks!

Serifly

Thank you very much.

I don’t know about integration but as far as I am aware you can link to Paypal with custom selling urls. Please read the official developer documentatation regarding those topics. https://www.x.com/developers/paypal/documentation-tools/quick-start-guides

Unfortunately no, you will need your own domain checker script. Please consider using a service like WHMCS or Hostbill.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi, I am considering purchasing this theme but I do have a question. Would it be possible to just use my business name instead of the logo if I just use the site title?

Serifly

Thank you very much for your interest.

The theme does not have an option to set a text logo, but you could easily just create a PNG file with your company name. If you don’t own Photoshop or a similar software I would be happy to do it for you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Would you be able to perform a whmcs integration of this theme for a fee?

Serifly

Unfortunately no. I will however think about WHMCS integration in the future. Right now I am just not able to do it.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Hello i purchased this theme non-wordpress and i noticed and talked to you, before hand that and you said it was still under development. i am so happy that now this theme is available for WP. Is there a why i can download this for WP version and give back the old version ?

Serifly

Thank you very much for your interest and purchase.

I am only the author of those items. The distribution is completely handled by Envato but I am afraid you will have to purchase the WordPress version again if you require it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Thank you for answering the question I had about using my buiness name instead of the logo. Your offer to create the .png file for me sounds good.

I do have one more question will your theme have the option to show search on the header or top menu? IMHO, this should be quite prominent. It is a beautiful theme!

I too express a desire for a theme which could integrate WHMCS or Blesta. I think it will be another huge incentive to purchase your theme.

Serifly

Unfortunately the search can currently only be displayed in the sidebar. I will definitely think about a WHMCS integration. However, I will only be able to release it in the beginning of next year.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dancegruv Purchased

POSSIBLE PIRACY

These guys (http://www.dothosting.in/) seem have copied your theme from our site. If you look at their home page some of the content is a straight copy and urls points back to our site

Our site. http://mianetworks.com

Serifly

Interesting, I had a look at their site and they seem to use the regular WordPress version. Maybe they copied your content for placeholder reasons. Please contact them directly to solve this issue.

Just for your information, I requested your second comment to be deleted as it contained the exact same message.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Beautiful Theme

Are you going to add to this theme a mobile version in the future, for increase your purchases?

Thank you

Serifly

Thank you very much for your purchase.

Unfortunately I am currently not planning to update the theme with a responsive design.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • United States
kalgary2 Purchased

Are you able to send me an xml file of the demo configuration?

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • United States
kalgary2 Purchased

I understand your point about NOT providing a demo configuration. I hope that you also understand our reason for wanting the quickest way to iterate our ideas.

There are many more hurdles we, your customers, must overcome:
  • Manual WHMCS integration…
  • Manually customizing your theme…
  • Manually trying to upgrade the theme with HTML5 or CSS3…

Now that we have purchased your theme, only about 1% of us will actually make any money as a result of this purchase. We, as aspiring little businesses, will have to move quickly to see if our ideas will even work.

XML demo loads are just a courtesy to your customers, permitting them to find out if they will win or lose, just a bit quicker. So 30 minutes might be a big deal to most of us, because your theme might be our livelihood; some of us are racing against time.

Serifly

Thank you very much for your purchase.

Please send me an email via my profile page contact form so I can send you the demo file. Please note that you will still be required to set up a few things manually.

I understand that many themes come with XML files and I would really like to provide one with the download. The problem however is that you will still need to set up the widgets, menus and support navigation manually which makes the demo page rather unappealing after the import. The short setup of the theme will also help new users to completely understand all available functions that could be easily missed with an import.

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