Discussion on Radial - Premium Automotive & Tech WordPress Theme

489 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi, I am working on a site with your Automotive Theme for a web agency.

I would like to only show the chosen category (car brand) on the car listings page, http://secure.webcoursesagency.com/auto/our-cars/ and not show more then one brand on this page.

If you need any license number or something like that, please come back to me with information on where I can find those numbers.

//Alex

orange-themes

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

Default-user

Hi again,

Okay, I will try to explain in a better way.

1: Click the link in the first comment. 2: Click for example BMW on the “Find by Brand” links. 3: Click for example Audi on the “Find by Brand” links.

As you can see the sorting shows 4 brands, and not only the clicked brand.

If BMW is clicked, I would like to only show BMW, not four brands. If Audi is clicked, I would like to only show Audi, not four brands,

How can I make this happen?

I also have a problem with the Radial search widget, It seems like it searches normal posts, and not the Custom Post Type for Cars.

Any ideas on how to solve that problem?

Thanks,

Alex

orange-themes

Unfortunately this feature is not available, the buttons only takes you to the page where the category is located.
As for the search – make sure that all the meta fields while editing the car are filled.

Default-user

Okay, I have to work something out then..

About the search, all fields are filled, but still no search results are showing up after a search, not even when searching for the manufacturer of the car. (Which are set from the Radial Car Listing Categories)

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user

I just sent you a message via the themefores profile

Default-user

I found the problem about the search now, I had not created a page with the Search Result Page template selected. After finding the problem, I looked at the documentation and could not find any information about this. Might be a good idea to add it, or am I really the first to encounter this problem?

//Alex

orange-themes

Hello,
Thank you for the feedback, we will update the documentation ASAP.

  • Bought between 1 and 9 items
  • China
  • Has been a member for 1-2 years
Joe-T Purchased

Hi Does not affect the original Settings and content, how to upgrade the theme

Thanks!

orange-themes

Hello,
If I understood you correctly, if you haven’t modified the theme, you should not lose any data, but we suggest that you backup your data before updating your theme. If you have modified your theme, update only the files listed in changes.txt located in archive downloaded from ThemeForest.
To update the theme, you must overwrite the old files in your theme directory with the new files which you can get by simply re-downloading the theme from ThemeForest.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ronjak Purchased
How do I get the “more photos” and “specifications” section for my listings? http://themeforest.net/item/radial-premium-automotive-tech-wordpress-theme/full_screen_preview/561152
Default-user
ronjak Purchased

I did send my FTP stuff to the support email, like instructed to other posters with the same issue.

orange-themes

Hello,
We didn’t find any email in our inbox nor spam box by the name “ronjak”. Hopefully we have replied to you already, if not – try contacting us once more.

Default-user
ronjak Purchased

where should I send it then?I sent it to contact envato support, link to the right.

orange-themes

You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile – there will be a contact form on bottom right side.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ronjak Purchased

my small images at the bottom of the homepage are not showing up, I uploaded them to the recommended size of 302×186?

http://specialtyautobrokers.net/SAB/
orange-themes

Hello,
Check if there are no whitespace in image’s filename.

Default-user
ronjak Purchased

no spaces ??? no white spaces

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

I have tired to find a change log to see which files that have changed from version 2.0.8 to version 2.0.9? Is there any where I can see this?

Default-user

Never mind, found it, only the layer slider changed.

orange-themes

Great!
If there’s anything more – let us know! :)

Default-user

Yeah, still have problems with the search, even after update to 2.0.9 there are no difference in the search performance.

orange-themes

Hello,
Please check your email.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

IMPORTANT: I need to change the Logo Size… all my trying to modify the class logo failed… where can i change the width and height of the Logo Position?????

orange-themes

Hello,
You can do that by modifying the Width and Height attributes on “includes/top.php” file on 101

  • Bought between 1 and 9 items
  • China
  • Has been a member for 1-2 years
Joe-T Purchased
Hello, http://radial.orange-themes.com/car-listing/porsche-311/ [carlist] “More photos” where the file exists? I can not find where to upload files…..
orange-themes

Hello,
You must upload the files in “Set Featured Image” section.

Joe-T
Joe-T Purchased

In the “Set Featured Image” you can only select one picture,but also does not appear in “more photos” position I mean, in your site “more photos” section where the pictures are uploaded? Thank you?

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Joe-T
Joe-T Purchased

Has been sent…...jot-t

Joe-T
Joe-T Purchased

sorry? where is the purchase code

Joe-T
Joe-T Purchased

Do you have Instant Messenger, skype or something?will be faster?thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
avara Purchased

hello, i have problem with image under slider not show. some image show and the other blank although i was upload the image. can you help me?

orange-themes

Hello,
Could you give us a link to the page where the problem encounters so we can see it in live?

Default-user
avara Purchased

chek PM / email please.. i have sent you an email/PM

orange-themes

Hello,
Please check your email.

  • Bought between 1 and 9 items
  • China
  • Has been a member for 1-2 years
Joe-T Purchased

Hello?
How to modify the Specification part language, I would like to replace Chinese?Thanks.

orange-themes

Hello,
If I understood you correctly, the theme can be translated using this guide: http://www.orange-themes.com/how-to-translate-website-with-poedit/

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi This template is great. One question, how do I get the car images on the top right (above the menu)as shown in demo? Thank you

orange-themes

Hello,
To do that, you must enable feedback slider in “Radial Management -> Slider Settings -> Feedback Rotation”

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

I have turned off comments for the site in the settings sections, yet comments still keep showing up on my pages. How do i turn this off?

Also how do i get the home sidebar to display something other than posts?

How do I set which sidebar I want on various pages?

Why is a button for events showing up in the home sidebar? I don’t want to display events, my clients isn’t going to have events.

Where do i change the copyright info at the bottom of the page?

orange-themes

Hello,
In settings you can only turn off the comments for future posts, you will still need to disable them for existing posts/pages.
See if this helps: http://en.support.wordpress.com/enable-disable-comments/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

My logo is larger than the area by default, how can I make the logo area larger and what file do I modify for this?

I need to make the area 350px wide Thanks!

orange-themes

Hello,
To do that, you must modify the “includes/top.php” file on line 101. Edit the width and height attributes.

Default-user

Great, thank you!

can you tell me how to set the weekends to be unavailable in the scheduling portion?

Also, when I get the email for the appointment, it looks like this with crazy time stuff:

Reservation Time: 1383264000; 1382607000

Thanks!

Default-user

Can you also tell me how to add a phone number to the right side of the header like in one of the demo examples?

Default-user

Sorry, I might as well ask all this at once; I have one more question:

I need to be able to use HTML on the Appointments Page, is there a way I can do that? The admin panel strips out the html and the actual page it self just doesn’t show anything if you ass text in tot he main wordpress text field

These are tiny little details, the theme is awesome and I love it. I would definitely recommend it! Thanks!

orange-themes

Hello,
1. Currently such option is not available, you can set a Full Day in “Radial Management -> Reservations -> Settings -> Set a Full Day in Calerndar”.
We will consider adding this feature in upcoming updates. 2. About the timestamp, are you using the latest version of our theme, we did fix this issue some time ago.
3. Contact information can be set in “Radial Management -> General -> Contact”
4. Could you give us a link to the page where the problem is encountering so we can see it in live?

Default-user

Thank you for your fast reply!

I have found a solution or work around for most issues,

but I still need to add some images and a phone number to the header. What is the best way to do that? In what File would I place them?

I cant send a link yet because the site is not yet live.

Thanks again!

orange-themes

Hello,
In order to add these elements to your header you must modify “includes/top.php” file, this will require programming knowledge.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi again, is there an easy way to to have the slider go full fluid width?

http://secure.webcoursesagency.com/auto/

Thanks.

C

orange-themes

Hello,
The slider seems to be full fluid width, does the problem still persist?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi. I have added a new category called testimonials to show up on http://secure.webcoursesagency.com/auto/

When I click “Show all Testimonials” I get linked to http://secure.webcoursesagency.com/auto/category/testimonials/ which is correct. But the content showing up on this category page is wrong.

Please advicde!

Default-user

Never mind, solved it and it wasnt your fault.

orange-themes

Great! If there’s something else, let us know! We will be only happy to help! :)

  • Has been a member for 0-1 years

Hello, I want to buy your theme, but I have questions :

Is the theme allow other user (dealer) to login and post their listings into the website? Do you have paypal support for accepting payments from these dealers?

Please let me know.

orange-themes

Hello,
You can add separate users which can add content to your website, but unfortunately we don’t have a paypal support for this.

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

How do I get the Home page sidebar to display some other than posts?

orange-themes

Hello,
Unfortunately this feature is currently not available.

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

Why is a button for events showing up in the home sidebar? I don’t want to display events, my clients isn’t going to have events.

Where are the events coming from. I don’t see any events plugin or widget

http://acecanada.biz/
orange-themes

It can be configured in “Radial Management -> General -> Homepage -> Homepage Widget”. Unfortunately to replace the events widget with some other widgets you will have to modify the “template-homepage.php” file, it will require programming knowledge.

Default-user
leafboy Purchased

But where do the events come from. The Homepage widget sets the title and the category, so what does that have to do with events. I would expect anything in the Services category (my setting) to show up there, but why is an events button showing up when there isn’t any place to even set an event?

If I have to get rid of this event button, then tell me where i go on the php file, what line # and what do I delete or modify.

orange-themes

Hello,
The events are supposed to be a separate news category in blog.
The button can be removed in “template-homepage.php”, line 247.

Default-user
leafboy Purchased

Line 247 did not remove the Show all Events button, it only moved it around.

I found this code on line 411 and removing that, removed the button:

<?php printf ( __( ‘Show all events’ , THEME_NAME ));?>

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

Where do i change the copyright info at the bottom of the page?

orange-themes

It can be done in “footer.php” on line 84.

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

Where is the footer info being drawn from? I have 2 footer widgets on my home page, yet there are no footer widgets in the widgets panel. Where are they coming from and how do I add a third to fill up the space to the right?

http://acecanada.biz/
orange-themes

Hello,
It can be configured in “Radial Management -> General -> Contact”

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

OK, I started working on the Layer slider. When i click preview, I get the You are using an old version of jQuery.

I added the jQy=uery updater but that didn’t seem to solve anything, still getting the error message. Your error message say I need to go to Code Canyon to your profile page.

I can’t find your profile page on Code Canyon. Why wouldn’t you have a link on the error message?

Sp please send me the link where I need to go to get help with the jQuery issue.

orange-themes

Hello,
Please make sure that you have update our theme, wordpress, the plugin to the latest version.
Here’s a guide on how to update the plugin: http://www.orange-themes.com/faq/#question1185

Default-user
leafboy Purchased

I have the latest version of the plugin – 2.0.3, I also have the latest version of your theme and of WP.

Still doesn’t work. Still telling me I have an old version of jQuery.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user
leafboy Purchased

OK, I have now sent you my admin credentials about 4 times now. Have you finally got them?

The last email you sent me telling me you never got the codes was part of an email thread where the first email in the thread had the codes right there.

orange-themes

Hello,
Sorry, we were on national holidays, we have replied to you in your email.

Default-user
leafboy Purchased

I have not received any reply. Has the problem been fixed?

orange-themes

Hello,
The last email seems to be a reply from us 6 days ago about that we did not receive any credentials or it got lost in our spam box and asking if you could send them once more.

Default-user
leafboy Purchased

OK, look this is ridiculous. I am now sending you my credentials for about the 5th or 6th time. You ask me to reply and you send me an email from a no-reply address. Are you just playing me?

I have also sent you my credentials via your support page more than one. Clearly that page doesn’t work since that can be the only explanation as to why you aren’t getting it.

The last reply i made was to your email replying to me and which was part of a long email thread between in which not once, but twice my credentials where there.

Are you now telling me your emails only work one way.

Do you guys know how to set up email accounts because that is the only way to explain how I keep sending and replying and you don’t ever seem to get anything.

Now lets try this one more time. Send me an email to my email address from an account that will actually reply back to you. Say that in your email. I will then AGAIN email you my credentials as a reply. I will then ask you to immediately reply back saying you got the credentials.

And for Christ’s sake, sort out your email issues, this is really unprofessional.

orange-themes

Hello,
We checked our spam box and there was nothing there. Try emailing us directly to support@image.lv including your purchase code.
We apologize for the inconvenience caused.

Default-user
leafboy Purchased

OK, I sent an email to the support@image.lv email account again. You must have finally received it since i clicked on the link to send it.

Can you confirm that you received it?

orange-themes

Hello,
Which email address are you using to contact us?

Default-user
leafboy Purchased

The one i just mentioned in the email above your email. I confirmed it there, so why would you ask me again?

support@image.lv
orange-themes

Sorry for the confusion,
We meant which your email address are you using to contact us?

Default-user
leafboy Purchased

Considering all the issues with your email service, I figured i better reply back here to your latest email to me as at this point there doesn’t seem to be any guarantee that emails get through to you even when sent to the email address you designate or if I reply back to your emails sent to me so i have copied my latest reply here so this at least insures you receive it.

Hi,

OK, first, the “functions/upload-handler.php is there, I just checked it so i have no idea why you think it isn’t there.

As to the jQuery issue, I think it is up to you to resolve it. You told me to go and get the updater plugin so I did. Now you are telling me it has a problem. I am not a coder, so I can’t fix or update a js file and I don’t know how to downgrade.

You have my access codes, I suggest you fix it.

Bottom line is I purchased your theme with a slider that is supposed to work. It didn’t, so you suggested a fix. I did that and now you tell me the fix was the problem and I need to revert back to the earlier jQuery version which i had in the first place and that didn’t allow the slider to work.

You need to fix this problem. If you can’t fix it then let me know so I can request a refund from themeforest.

orange-themes

Hello,
Sure, we can fix that for you. Although, we will require your FTP login credentials. We are not sure why we can’t reach you through our email.

For alternative, we have just opened a support forum, maybe you can try PM us your credentials to our profile: http://support.orange-themes.com/user/2-orange-themes/

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