121 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey… i bought raiden themes. Whats the website for me to get the free backgrounds? like the demo one (with the wood)

rascals

Hello, Go to template documentation -> credits -> patterns.

  • Has been a member for 1-2 years

Nice Theme. Is the mini slider inside the mac monitor on the frontpage a shortcode?

rascals

Thank you, Yes, the slider is added by shortcodes.

  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 50 and 99 items
  • Sold between 100 and 1 000 dollars
  • United States
CRISPPX Purchased

how can may add another location into the map of the contact page?

I have to locations and I would like to add another bubble with a different location thanks

rascals

Without hardcoded modification is unfortunately not possible. Best to create two maps of different locations.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Sharing Button, When clicked (not dragged) it goes to an error page…

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I would absolutely love the Eprom theme for Wordpress. You guys should def. create one. And let me know once you guys do so to buy it.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

Hello when I put the images in the gallery and try to open the image of a bug: Image can not be loaded. Make sure the path is correct and image exist . And the path is right and just yesterday I was working and now stopped opening images

rascals

Hello, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Mexico
caop16 Purchased

Hi, I would like in the portfolio page that the image also be a lik to send a product page as name does, how could I do this?

thank you very much

rascals

Hello,

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Graphics6 Purchased

Hi, how can i add We Do Beautiful Things,What Our Clients Say About Us or Recent Works etc. to my homepage?

rascals

Hi, Please import samle content. Details are in the documentation.

Please watch the screencast, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.

Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.

If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.

Graphics6
Graphics6 Purchased

In the fifth video named Creating Homepage,what did you just copy? How can i get that

Graphics6
Graphics6 Purchased

Oh ok. I get it thanks. Last question,where is the recent works thingy?

rascals

First Add some portfolio items and turn on “Related Works” module in Theme Settings > pages > portfolio.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
nuuch Purchased

Hi, the theme is awesome.. can i put a link in the sliders images.

Thks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hi,

I’m having a problem with using the Gravity Form plugin, using a standard form the page content and form are appearing twice on the page. Other pages are fine but the theme doesn’t seem to be compatible with the latest version Gravity Forms. If you could test this and suggest a fix I’d appreciate it.

Thanks

rascals

Hi,

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years

Hello!

Your Raiden theme is absolutely love fits perfectly to my blog expectations.

I am a first time blogger/wordpress user etc. and therefore have a lot of stupid questions. I have some needs for my blog that I am hoping you maybe could help me with:

- I would like to change the font size and the style - Under each post, I would like to have pictures of related posts - liking/sharing buttons under each post - follow me buttons in the menu to the left

Are these things possible?

I am looking forward to hearing from you.

Ascha

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years

Hello!

Your Raiden theme is absolutely love fits perfectly to my blog expectations.

I am a first time blogger/wordpress user etc. and therefore have a lot of stupid questions. I have some needs for my blog that I am hoping you maybe could help me with:

- I would like to change the font size and the style - Under each post, I would like to have pictures of related posts - liking/sharing buttons under each post - follow me buttons in the menu to the left

Are these things possible?

I am looking forward to hearing from you.

Ascha

rascals

Hi,

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

For the life of me, I can’t find the area in the wordpress where I can modify the top right corner info in the header that carries the contact phone number. Can you please help?

Forgive me if this is obvious, but the programmer who set it up for me is no longer available to help me.

I am looking forward to hearing from you. Thank you.

rascals

Hi,

1. Login to your Wordpress Admin.
2. Go to Theme Settings (Left menu or top menu).
3. In Theme Settings go to General Settings > Header.
4. Edit Text in field Header Content and Header Tagline.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hi,

I’ve had a ‘fatal error’ after upgrading Wordpress:

Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/public_html/wp-includes/shortcodes.php:153) in /home/public_html/wp-content/themes/raiden/framework/functions/functions.php on line 66

The site is now broken and offline. It seems a new function in Wordpress is conflicting with a similarly named function in your framework – can you please provide a fix for this ASAP?

Thanks.

familychoice

Sorry, fixed this with your latest update.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
melhye Purchased

Hi there, are there any plans on making this theme responsive?

rascals

Hi, unfortunately we do not have plans to add any more features to this template.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hello there, two quick questions: 1 – How can i have the portfolio sorterer menĂ¹ always open? 2 – When i add a link to an image i have the underline below the image, i don’t want it. How can i disable it?

Thanks for the support

rascals

Hello Please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I’m trying to create albums, but when I go to the album page I’m getting a 404 message: “Apologies, but the page you are looking for does not exist.” Could you help me, please?!

rascals

Please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

LivePreview DONT work :-(

rascals

It must be your browser/connection issue because as we checked there is no problem with it. I suggest you to clear cache or try different browser.

menardmam

live preview button = http://themes.rascals.eu/switcher/?theme=raiden = Not Found The requested URL /switcher/ was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

rascals

Please try this:

http://themes.rascals.eu/themes/?product=raiden

Sorry for the inconvenience.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Sujitha Purchased

Hi, I have downloaded this theme yesterday and it works fine on my wodpress site. One issue that i felt was that how do i update the contents in the gray box in homepage. I mean the ‘recent works’ in the example page.

rascals

Hi, If you have opened a ticket with our Support team, they will be happy to help you out.

http://rascalslabs.ticksy.com/
Default-user
Sujitha Purchased

Hi, Thank yo for the quick response. Already opened a ticket. Waiting for the support

Default-user
Sujitha Purchased

I’m facing problems with the gallery page. Please respond at the earliest. Your support is highly appreciated.

rascals

Soon we will reply to your ticket

Default-user
Sujitha Purchased

Hi. I have completed my project using this theme. It works well and my client liked it. I need your support for two things- 1. I want to remove the custom field in gallery and portfolio page. 2. I want to resize the website to fit in ipad and iphone.

Please guide me at the earliest.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Sujitha Purchased

Hi. I have completed my project using this theme. It works well and my client liked it. I need your support for two things- 1. I want to remove the custom field in gallery and portfolio page. 2. I want to resize the website to fit in ipad and iphone.

Please guide me at the earliest.

rascals

Hi,

1. Please start a support ticket at http://rascalslabs.ticksy.com/.

2. This template is not responsive so unfortunately it’s not possible without rewriting whole template code. Sorry, we can’t help you here.

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