83 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
fidel4 Purchased

Hi! This is an amazing theme guys! I have one problem that I hope you guys can help me out with. Your demo site loads the background image almost instantly. On my blog however it takes up to 7 seconds on a reasonably sized image and 3 seconds on a very low quality image. All my content loads instantly like pictures, videos, etc. but I cannot get the background image to catch up. Any pointers? I am on digitalocean and its seems fast. Thanks in advance!

FRESHFACE

Hi there!

Thank you for your kind words! :)

That is weird. Can you please give us your website URL so I can look into it? You can do so in private if you paste back here the private ticket ID generated from our privacy tool located in my signature below:

Thanks and cheers! :)
—FRESHFACE

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  • Has been a member for 0-1 years

Hi,

This theme is compatible with Ghost 0.4.x ? I like RAIN theme and Artee, Artee is compatible Ghost 0.4.x

I hesitate beetwen Rain and Artee but I need Ghost 0.4.x compatible theme

Thank you

FRESHFACE

Hi there!

We did not test it yet but as far as I remember there were no bug reports for a self-hosted 0.4.x

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, i’ve purchased your theme thinking i can have the html files of your theme embedded, but in fact no. I did not know ghost was a blogging hosting, but just a name. is it possible to ‘extract’ from what i’ve purchased an html version of it ? many thanks

FRESHFACE

Hi there!

I understand, if that case feel free to review the source files. You can see the dynamic ghost part is usually wrapped around with:

{{ ..... }}

If you replace that with a static content you can then simply rename the ghost files to .html

There are some other little details, but if you know your way around code to some degree it should be fairly manageable to convert it.

Thanks and cheers! :)

Default-user

Hi, thanks for your feedback. The thing is, i’m purchasing pre-made templates on your site to be productive, and avoid loosing time and extra money. I will not take time to dig into it to make it ‘html like’, i wish to cancel my purchase, and i wish to buy another one, cheaper and fitting my needs :) is that doable ? since i’ve made a mistake on my purchase and normally have a delay to cancel it… many thanks !

FRESHFACE

Hi there!

Only Envato can issue refunds, authors do not have access to the refund system.

I know their policy is that if you didn’t download the files then they will surely refund you. But once you have downloaded it’s a little trickier because it’s a digital product that you can’t really “return”. It’s up to their discretion in the end.

You can contact them here: https://support.market.envato.com/hc/en-us/requests/new

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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