88 comments found

fidel4 Purchased

Hi! This is an amazing theme guys! I have one problem that I hope you guys can help me out with. Your demo site loads the background image almost instantly. On my blog however it takes up to 7 seconds on a reasonably sized image and 3 seconds on a very low quality image. All my content loads instantly like pictures, videos, etc. but I cannot get the background image to catch up. Any pointers? I am on digitalocean and its seems fast. Thanks in advance!

FRESHFACE

Hi there!

Thank you for your kind words! :)

That is weird. Can you please give us your website URL so I can look into it? You can do so in private if you paste back here the private ticket ID generated from our privacy tool located in my signature below:

Thanks and cheers! :)
—FRESHFACE

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Hi,

This theme is compatible with Ghost 0.4.x ? I like RAIN theme and Artee, Artee is compatible Ghost 0.4.x

I hesitate beetwen Rain and Artee but I need Ghost 0.4.x compatible theme

Thank you

FRESHFACE

Hi there!

We did not test it yet but as far as I remember there were no bug reports for a self-hosted 0.4.x

Thanks and cheers! :)
—FRESHFACE

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Hi, i’ve purchased your theme thinking i can have the html files of your theme embedded, but in fact no. I did not know ghost was a blogging hosting, but just a name. is it possible to ‘extract’ from what i’ve purchased an html version of it ? many thanks

FRESHFACE

Hi there!

I understand, if that case feel free to review the source files. You can see the dynamic ghost part is usually wrapped around with:

{{ ..... }}

If you replace that with a static content you can then simply rename the ghost files to .html

There are some other little details, but if you know your way around code to some degree it should be fairly manageable to convert it.

Thanks and cheers! :)

Default-user

Hi, thanks for your feedback. The thing is, i’m purchasing pre-made templates on your site to be productive, and avoid loosing time and extra money. I will not take time to dig into it to make it ‘html like’, i wish to cancel my purchase, and i wish to buy another one, cheaper and fitting my needs :) is that doable ? since i’ve made a mistake on my purchase and normally have a delay to cancel it… many thanks !

FRESHFACE

Hi there!

Only Envato can issue refunds, authors do not have access to the refund system.

I know their policy is that if you didn’t download the files then they will surely refund you. But once you have downloaded it’s a little trickier because it’s a digital product that you can’t really “return”. It’s up to their discretion in the end.

You can contact them here: https://support.market.envato.com/hc/en-us/requests/new

Thanks and cheers! :)
—FRESHFACE

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ayisa Purchased

Hi there, Great template!! I bought it but was not aware that it is for ghost software. I saw another question about it in which you said change all the ghost code to static code. I did that but the background doesn’t load as well as the raindrops. Could you please take a quick look at: http://www.artica04.nl/daan/ and give some pointers?

thanks

FRESHFACE

Hi there!

You have bad link to jquery script and code parts of js files are missing. But this does not look like only one problem.

Uncaught SyntaxError: Unexpected token < rainyday.js:1
Uncaught SyntaxError: Unexpected token <= init_rainyday.js:1
Uncaught SyntaxError: Unexpected token < init_music.js:1
Uncaught SyntaxError: Unexpected token <= index.js:1

There is also WP Rain version.

Thanks and cheers! :)
—FRESHFACE

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hey: I just bought the theme, pretty disappointed by the documentation. Just so other people know: the entire documentation document is 250 words long, but 150 of those are really basic “how to upload a theme to your ghost blog” kinda stuff. So, there’s less than 100 words about the theme itself. I’m really not sure how that counts as “well documented” (as claimed in the sidebar here on the themeforest page)

Default-user
nonamenvm Purchased

Hey there,

So, I’m (still) having problems doing very basic things with your theme – for example, when I edit screen.css (and screen.scss) to make very basic changes to the appearance of my site the changes don’t seem to go through; when I upload the new versions nothing on my site looks different. This is the kind of thing where claiming even MINIMAL documentation should mean that you’ve documented how to do this kind of stuff; that is why your claim that ” I have just checked the Documentation and all the stuff that will get you started is there” is not even a little bit true. Please create some proper documentation for this theme or I will need to take this further with ThemeForest; your theme is not Well Documented by any stretch of the imagination, so I do not feel that I got what I paid for.

Default-user
nonamenvm Purchased

Update: I can literally delete the screen.css and screen.scss files and this seems to have no impact whatsoever on how my site gets displayed. How is that even possible? Where are you drawing the stylesheet from – some cached version that I can never overwrite?

FRESHFACE

Hi there!

The css is here: /assets/css/screen.css

(don’t use .scss if you don’t know anything about SASS/SCSS pre-processors, just use .css)

But if you can delete the screen.css file from the above directory path and nothing happens then please let me know your site URL and I will be happy to look into it because that’s not normal in most cases.

You can add your links/logins/etc via our private tool from my signature below. I need to be able to replicate/troubleshoot the issue so keep that in mind when choosing what to send me. Just paste the generated ticket ID back here so I can look it up.

Thanks and cheers! :)
—FRESHFACE

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Hello, i’ve purchased your theme and used on my site, but i have a problem. I visit my site with chrome on mac pro, it will make my mac too hot. If turn off the music and the rain drops it will be better.

sorry for my poor english.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but the rain and music are realised through external 3rd party scripts. Also this is common on macs, for example revolution slider could also cause this behaviour.

Thanks and cheers! :)
—FRESHFACE

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I’m using Literatum (themeforest) on my primary domain. I want to use RAIN on the add on domain. Can I do that?

Need to know so I can purchase the RAIN template. Thanks!

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but I wasn’t able to understand your question. Could you be please a little more descriptive?

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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zofren Purchased

Nice theme. I would like to translate some elements in my language. How can I do that ? I can’t find the strings in source files.

Another point : the logo does not resize in the header bar and takes too much space. If I reduce it myself, it is too tiny on the home page, Any solution ?

Thank you.

FRESHFACE

Hi there!

The logo should resize the header bar by default, I just tested it on our demo and it works out of the box.

Can you send me your website URL using the private ticket tool from my signature below? Please paste the ticket ID back into this conversation.

Regarding the language, it’s more of a question for the ghost.org community forums or Google because it’s not theme related. I found some information here for example http://docs.ghost.org/translations/

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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