132 comments found

Last question… :-)

I would just like to have a full grey frame (for the description of the item for example).

Indeed, I have this “effect” on every of them (see screenshot):

http://imm.io/1lnsZ

There is a kind of “hole” due to the title?

Do you how can we fix that in order to have a full frame (fulfill the “hole”)?

Thanks again.

Best regards,

Fabian

Default-user

Thank you!

The hole was indeed removed when I deleted this line but now my titles are not underlined anymore.

See a screenshot here: http://bit.ly/1e0gJNn

What can I do to solve that?

Thanks again for the support, really appreciated!

Fabian

bitshok

Sorry for that, also search for .frame_wrap_header into global.css and add padding-bottom: 4px;

Default-user

Perfect, thank you!

I can’t find my previous comment?

Would it still possible to give me few insights on how to “fulfill” this grey hole?

Thanks!

Fabian

Default-user

Thanks!

Default-user

Just another question:

In the “filter”, how can me add color dots for the filtering?

Thanks!

Fabian

Default-user

Found it, nevermind!

Is this compatible with Right-to-Left languages? Is there any option in the admin panel to switch to RTL version?

bitshok

Hello,

There is an option in the admin panel to switch to RTL however the theme is not fully compatible with RTL at the moment.

Thank you for your interest!

dtl321 Purchased

Hello, i have installed prestashop 1.5.6.0 and RainDrop 1.5m everithing on site is configured and working, but I want to update to prestashop 1.5.6.1 and RainDrop 1.6… but I`m afraid that some of my configurations will disappear. Can you help me, and give me isntructions how to update to RainDrop from v1.5 to v1.6 ? www.chantichka.bg is the website Thank you!

bitshok

Hello,

you can follow this guide in order to update from a previous release http://goo.gl/FwnNqr

Best regards!

Yaya85 Purchased

Hi Bitshok,

Great theme you made, Whe are using your theme for an hole new e-commerce platform, only having one issue on different pages, every time I scroll down it scrolls up automatically. I am using Chrome and in IE it even stop scrolling?? can you send me your mail to give you more detailed information. Thanks!

bitshok

Hello, you can send me an email at bitshok@gmail.com

Best regards!

Peleee Purchased

Hi Bitshok!

Nice theme, having some problems with the megamenu have e-mailed you about it.

Also we wounder where could we set the tumbnails to the produkt categorys?

Thanks!

bitshok

Hello,

I’ve just replied to your email!

Best regards!

Hi,

Beginner here, I wonder why when I configure the BitSHOK GEAR Theme Options, It show the main page instead of interface to configure the ccs and backgroud. Please refer to below picture,

http://postimg.org/image/48lm2nfrj/

Thanks!

Hi,

Beginner here, I wonder why when I configure the BitSHOK GEAR Theme Options, It show the main page instead of interface to configure the ccs and backgroud. Please refer to below picture,

http://postimg.org/image/48lm2nfrj/

Thanks!

bitshok

Hello,

Go at BO > Preferences > SEO & URLs > Set Shop Url, and make sure you have the right domain name set for Shop domain and SSL domain.

If you don’t manage to make it work send me an email and I’ll have a look.

Best regards!

Default-user

Hi bitshok,

I have drop you an email, Please assist.

Thanks!

Hello,

Last question, how can I “remove” (not display) the “new products” and “specials” sections on the homepage?

Thank you!

Fabian

Default-user

Super thanks again!

I’ll show you the final result quite soon, you won’t be disappointed.

Regards,

Fabian

Default-user

Just a last question:

Is there a way to edit the products in those products tabs?

Default-user

(fount it!)

Hi Bitshok, I just want to thank you for all your strong support so far. Thanks for being so patient and response to all our enquiries. We are so new to Prestashop and we are glad to make the right choice of purchasing your theme. Your support and guidance already worth so much more than the theme.

Once again thank you so much and we are looking forward to launch our website by end of Dec. Cheers!

Dear Bitshok,

Could you please tell me how to desactivate the responsiveness of the theme?

In order words, I made several updates and my theme is messed up when responsive. I would like to desactivate it.

I already desactived the “mobile theme” in the preferences but it doesn’t change anything to the responsiveness.

Thank you for your help!

Regards,

Fabian

Default-user

It’s the v2.3.2 version.

Any hint?

Thanks!

Default-user

??? thanks!! :)

bitshok

Hello,

Here are some tips: http://goo.gl/kz77fc I’m sure you can find other sources for this version of bootstrap also.

Best regards!

Hello,

I have a problem with the filter operation Here is the problem http://themes.bitshok.net/raindropps/en/3-woman has the same!

for example, mark the checkbox 32GB or whatever. The filter works correctly. Now uncheck the checkbox 32GB.

You receive an error 500 Internal Server Error

Undefined index: bsvisible …

Help me, please thank you

bitshok

Hello,

Thank you for reporting this! I’ll get back to you as soon as possible with a fix.

Best regards!

bitshok

Hello,

I’ve fixed the filter issue. Send me an email regarding this and I’ll reply with the fixed files.

Best regards!

Default-user

Excellent, Thanks

Hello Bitshok,

Thanks a lot for your update, I’ve just installed it following the howto.

However, I have a problem with the Camera Slider module. When I try to set the module, some of the select list have no option :

- Portrait - Slider Thumbnails - Slider Full Width - Slider Auto Advance - Slider Loader - Slider Navaigation - Slider Navigation Hover - Slider Play/Pause - Slider Pause on click

I also can’t upload any images. Having a idea about a fix ?

Thanks in advance for your help.

Best regards,

Vincent

bitshok

Hello Vincent,

Please send me an email with temporary access to Back office and FTP and I’ll have a look at your configuration.

Best regards!

Hi Bitshok,

I have a small issue with the wishlist module.

When I try to add products on my wishlist through the “featured products” module (heart appearing in the center of the image), products images are not displayed in my wishlist.

Please note that I have absolutely no problem if I add products to the wishlist through the product pages.

Do you have any idea from where this issue could come from?

Thanks again for your help, really appreciated!

Kindest regards,

Fabian

bitshok

Hello and happy new year!

I don’t see any issues with the wishlist module, it’s working on the demo store. Please send me an email with your website and I will have a look.

Best regards!

Default-user

Ok, sending it now! :)

Default-user

and Happy New year!

I have sent you an email a few days ago, did you get that? any need to resend?

bitshok

Hello,

I don’t have any e-mail sent from you. Please send it again.

Best regards!

senoy Purchased

Hello, I enabled the sales in back office, but nothing appears in the front office. Your template does not support the sales?

Thank’s

bitshok

Hello, I don’t understand the question. Please be more specific in what option you’ve enabled from back office.

Best regards!

senoy Purchased

Hello Bitshok, During the sales, you can display a logo “sales” on the side of the product price and in the product categories pages. But I don’t see anything with your template.

Best regards

bitshok

Hello,

If you go to a product into back office at price and check Display the “on sale”, on the product page at the product image on the right top corner appears an “on sale” label. On the category page it’s not displayed. Please provide a link if this is not the problem.

Also please reply to the same thread in order to keep your issue discussion grouped.

Best regards!

Hi,

I sent you 2 emails but no answer. I get the same problem as others with layered navigation. Doesn’t work… Website is in production. Please answer as soon as possible.

Thanks

bitshok

Hello, I’ve just sent you an email. Best regards!

Hi,

I have a same problem with the filter operation as one of user above had in past. Here is the problem http://themes.bitshok.net/raindropps/en/3-woman has the same!

I think there is some issue with price slider values get multiple by 1000 which breaks the logic

After uncheck in selection like checkbox 32GB it doesn’t work.

I have received an error 500 Internal Server Error

Undefined index: bsvisible …

Help me, please thank you

Gopal bhat (gopalbhatit@gmail.com)

bitshok

Hello, I’ve just sent you an email. Best regards!

Default-user

Thanks, All works :)

Hi,

I have installed Wishlist Block and also verified the module positions in back office. It works in default prestashop theme but not showing the Raindrop theme.

Please help me,

Gopal Bhat gopalbhatit@gmail.com
bitshok

Hello, the wishlist module shows only after a user is logged in. Also you’ll have to remove it from the Right column blocks position.

Best regards!

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