Hello! Great theme! Could you give me demo data (data base back-up)? I`m not professional and it would be great if I`ll get demo data. Thank you!
I’m sorry but demo data is not included with the theme.
You don’t have to be a professional, just set it up as you like. You can customize the theme from “BitSHOK Gear Theme Options” module and if you have other questions you can check with the documentation and also feel free to email me at any time.
Hello, I like very much your RainDrop theme. Because Prestashop 1.6 is currently develop on Bootstrap, do you think we can use already RainDrop on his alpha version ? Thanks in advance
The theme is not yet ready for PrestaShop v1.6 alpha, but will be when the stable version is released.
I like this theme and considering to buy it. I sent you an email with few questions. Please have a look and get back to me.
I’ve just replied to your email.
Hi can I add a blog to this? and add a video to the home page?
To add a blog you’ll need a 3rd party module, you can search for a blog module on prestashop addons, then you’ll need to style that module.
You can embed a video using a module like Home text editor.
Hi Will this work on 188.8.131.52?
It works on 184.108.40.206 and it will also work on 1.6 when it will be released.
After upgrade prestashop 220.127.116.11, return this error:
Fatal error: Call to undefined method Tools::init_bsresponsive() in /home/storage/1/4b/01/useballet/public_html/site/modules/bskthemeoptions/bskthemeoptions.php on line 141
My page is blank!
How can I fix this?
I’ve just replied to your question on the Help Center!
Hello, how do I download the last updated version?
On the top right corner of the page is your profile name with a drop down menu, select Downloads, then next to the theme name click Download.
I had update the theme but i have this message:
Fatal error: Cannot redeclare class BskSlide in /home/powerdre/public_html/modules/bskcameraslider/BskSlide.php on line 3
Can you please see it?
I send you a email.
Have you followed this update steps: http://goo.gl/FwnNqr ?
If after doing this it still doesn’t work submit a question on the Help Center. See the Support tab for more information.
thanks. I follow the instructions and the message disappear. But have other troubles. I send submit my problem on the help center. thanks,
Nice theme! Can it be used with square photos for products?
As long as you keep the same width, the height may vary to have square photos.
This message is show when I try to submit a request in support page:
“ticket cannot be created/updated – this Zendesk account has expired”
I`m having some issues in the theme…. I want to solve this as quick as possible.
Sorry for the inconvenience. We are experiencing some technical difficulties with the Help Center. Please submit your question by sending an email at email@example.com .
Thank you for your understanding!
As I mailed earlier we use Raindrop.
But we see now “server not found”!! The webshop doesn’t open!!
CAN YOU SOLVE THIS PROBLEM PLEASE!!
We mailed you with login details!!
If I buy this theme, I will have photo as well?
The demo product images are not included.
please reply my mail to your gmail. Our webshop doesn’t react like 2 times before. It was working perfect, but like before 2 times before when you type webshop adress. It says “server error’ . You could solve it very easy. Please solve this problem!! I mailed you, like before, our login details. Now the webshop is on “Maintenance”. It is also strange that maintanance is show and webshop not. Anyway please solve our problem!!
it is working!! Sorry for the trouble!!
Tryed to e-mail you about 3 times but haven`t got any answer. We got trouble on our site and need to know how to fix it. Please respond to our e-mails…
Please submit a ticket on the Help Center( http://support.bitshok.net ) with your issue and temporary access to BO and FTP and I’ll have a look.
Apologies for those that have bought the Zen Cart theme version and have encountered issues with it. Unfortunately I don’t have the resources to offer any support or maintenance for Zen Cart anymore, therefore that version has been removed.
My main projects are based on the PrestaShop platform for which I develop exclusively themes and add-ons.
RainDrop theme continues to be fully supported and will get an update to ensure compatibility with PrestaShop v1.6 and future versions.
If you have any questions please submit them through the Help Center ( http://support.bitshok.net ).
This theme is not responsive, correct?
This theme has not a mobile version, correct?
visit www.vdnart.com and tell me I am wrong.
Or answer my emails with the pictures that prove it and solve the problem. That would be better.
Thnak you in advance.
Thanks foro your email in which you reveal how to do the theme resposnive. I suggest you to include it in the manual.
Now, it works fine. But I lost my whole day with this issue, when it was so easy to give that info at the begening. Oh, wait a minute: put it in the manual.
I bought your Zen Cart them Raindrop. I just need one small help, if you could help me. I’m trying to change the height of the slider. Would you please help me on how to do that? Would be very grateful if you could help me.. That’s all I need to change.
You can change the slider height in includes/templates/raindrop/jscript/main.js at line 151: height: ‘510px’
Thank you for your previous kind words!
Is there coming new version of RainDrop compatible with last update of Prestashop 1.6, or i can use RainDrop Version 1.7 with latest Prestashop?
Hello, we are working on a version that will be compatible with PrestaShop 1.6 and will be available in about 2 weeks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.