87 comments found

Keichi Purchased

Hi, was wondering how the responsive version is coming along? : )

ChristineWilde

Hey Keichi,

To be honest I’ve had a lot of things on my plate lately. I’m currently working my notice period at work to go full time freelance. So hopefully then I’ll have tonnes of time to bring all my themes up to par. :)

Sorry for any inconvenience this may cause.

I dont know if I am doing this wrong but I am missing icons when I installed this theme. HELP!

ChristineWilde

Hi dvxtra,

Thank you for purchasing the Rapture theme. :bashfulcute:

I answer all support questions through my support ticket system. You can either visit the support forum here: http://support.wildemedia.co.uk or email me at support@wildemedia.co.uk

Thanks,
Christine

I want to buy this. I like the look, the options, the history of support and free updates, but the its not being responsive is the issue for me. I looked at Glide which is your responsive theme that is closest in look to Rapture, but it is not what i’m looking for.

Lovely themes though

ChristineWilde

Hi Kallsey,

I am planning on making all of my themes responsive eventually. The Rapture theme is next on the list after Shift (going from oldest first).

Thank you for the kind comments. :bashfulcute:

Thanks,
Christine

I love this beutiful theme and am really thinking about purchasing. Before I do, some questions:

Can I add other elements to the sidebar (Facebook Fan Page Box, Custom images with embedded links, Latest articles, Latest tweets, etc)?

ChristineWilde

Hello teenorix,

Thank you for the enquiry into the Rapture theme.

Yes you can add anything you like in the sidebar. If you get stuck with anything then please do not hesitate to email me at support@wildemedia.co.uk

Regards,
Christine

I installed the theme and my posts don’t show up on my blog page. I don’t know what I have done wrong.

They show up on my dashboard, but not my blog page.

Very frustrated.

ChristineWilde

Hi creaturecuddler,

Sorry to hear that you are having issues with the theme.

Would you be able to send me an message through my profile page sidebar here: http://themeforest.net/user/ChristineWilde

That way the issue can be dealt with through my support system.

Regards,
Christine

I tried sending an email to the email address listed in the HTML file and I tried to actually work within the support set up you have in place, but I haven’t received a confirmation email to that support system and my email went unanswered, so maybe it wasn’t received?

My email was sent to support@wildemedia.co.uk on April 26th at 1:30 p.m. CDT, which I think is 5 hours earlier than you, depending on where you fall in the U.K. I gave a few days grace period, because of the weekend. I hope you’re able to address my issues soon.

Please let me know if you did not receive it and where I should address any future correspondence if I have the wrong email address.

Default-user

No worries. I never managed to get through your support system, but sent an email, so if you can verify if that was received?

I should have checked Twitter before I wrote my comment above, because I had no idea you were on vacation and then feeling under the weather. I hope you’re all better now.

I guess I can try to connect again to the support system?

ChristineWilde

Hello again,

I’ve double check my support system and can not find your email. Could you try emailing once more to see if I receive it. Please send your email to support@wildemedia.co.uk

Regards,
Christine

Default-user

Email sent to support@wildemedia.co.uk from bethany.bannister@gmail.com. Please let me know here if you don’t receive it… and my goodness you’re up late!

Hi! First of all, thank you so much for this theme. It’s great! I have one question. I would like a pinterest button added to the social media icons on the right hand side. Do you know how to add this or can you add this as a button function for the theme?

ChristineWilde

Hi Ad-Ventur, Thank you for purchasing the Rapture theme. It is greatly appreciated. How comfortable are you with editing HTML code if I send you a step by step guide as to how to add the Pinterest icon? Regards,
Christine

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