172 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

We are having an issue with our existing theme. Looking for a magazine style like this, good work by the way.

The issue we are having for an unknown reason our menus are limited to 90 selections in both the 1st and 2nd menu’s We need (and had) about 250.

How do you think your theme will work with a extensive menu system?

What about support? We use a Kriesi theme now, they do support on their own site.

Thanks in advance!

wptitans

Hi,

Our menu support to three level deep. So if you have main categories, then below that you have sub categories These two are horizontal.

Now when you hover with you mouse over the homepage templates inside the second menu you will see that the second menu has a vertical drop down menu attached. So it has endless possibilities, only you have to be a little creative in mind.

We have also our own support site over at wptitans.com. Currently it’s a little outdated but it does the job. We’re working on a new support system which will replace the old one at the end.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

That’s what we are using today, three levels deep, two lines of menu so it sounds like it would work for us. This is a Commerce and Visitors Center website. Like a chamber.

I also like the fact that when you resize, it looks like it would look great on a PDA , tablet or smart phone again nice work.

A quick glance and the only thing missing so far we can see is a color change option in the back end. But we can take care of that with CSS .

Thanks for the very prompt response, right now our site VisitLondonderry.com is showing 1/3 of the content it normally does. We need to get it fixed quickly.

wptitans

Hi,

I don’t think this theme will do the trick Steve. The first row (main navigation) does not have a vertical dropdown inside. Only the sub menu has.

And it’s indeed mobile and tablet ready.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Looking at the live demo, while the first menu does not have drop downs, it does expand in a horizontal fashion. The second (lower) menu has dropdown’s.

The first menu, what happens if the sub menus are greater than 10 or 11 like I see in the “news” tab? Do they continue to another row or do they truncate?

wptitans

They will break the menu, so you have to be sure you set the proper menu hierarchy.

Default-user

Thanks for the breaking menu info, we are replaning our menus right now to see if we can make it work. We will take into account size and number.

Spending some time in the documentation, well done on that too. We refer to pages through our slider (by editing our index.php file today) It was not clear, can sliders refer to pages?

wptitans

You can select sliders through pages by adding them first to a slider manager and then select them inside a page.

And reviews post types have their own sliders built inside.

Default-user

Thank you! Great pre-sales support on a new product. We have bought it and are setting up our development server to customize our new page.

All this to fix a menu problem with another theme.

We would not have moved, but in the end, your feature rich product is going to expand our applications.

Our Commerce and visitors site has maps leading to all places in town. With your dynamic screen size this feature just got better.

See you in the forums if we need it or we can help others.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I cannot figure out how to display my featured image. I hit “set featured image” and the image still won’t show.

www.thegeeked.com

wptitans

Check two thing please.

1. Inside the post edit section below the editor you see extra section where you can select sidebars etc. Almost at the end of this section you see a dropdown with three options. Video, slider and featured image.

Make sure featured image is selected.

2. Check permissions of the timthumb.php file and of cache folder. Both are inside the root of the theme. Make sure they are set to 777 or 755

One of these two should do the trick.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Ok. The timthumb.php file was not set to 777 of 755. I have corrected that. The cache folder was set to 755. The post in question. My Nexus 7 Review is set to “featured image” in the option inside the drop down. I set the image by clicking “set featured image.” Is there something I am missing?

wptitans

Set cache folder and timthumb file to 777 to test it please.

Or else send ftp and admin credentials to support@wptitans.com and i will have a look tomorrow morning. It’s almost midnight here and i’m closing down the place.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. I think I will like this theme!

How can I change the layout of the Home Page ? Can’t figure this out?! I want homepage layout 3!

Thanks!

wptitans

Please check the online documentation and videos. They can be found throughout the description page of Ratius.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Found out how to edit the facebook section via Live Updater. Would still be interested in my other question being answered. thx

wptitans

Hi,

What other question. Please post everything in the same location under the same account.

If you have asked this question in our support forums then stick with that.

If you have asked the other question with a different account then please also stop doing this. We’re unable to locate any of your questions inside the ratius comments section.

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars

Live editing is not working at all in FF, IE, and Chrome.

We click the add button and nothing displays.

wptitans

It works m8, we’ve checked this. Please check if your not having any interfering plugins active .

Please send us an email to help.wptitans@gmail.com and include ftp and admin credentails so we can have a look at your set-up.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I found your theme very good and want to migrate my website to it. However, I have a few questions:

1. Will I be able to include WP-Gallery with lightbox feature ? 2. Is the footer customizable? Will I be able to add a custom footer with simple HTML ? 3. Are you Buddypress compatible ?

wptitans

Hi,

1. Nope, not possible

2. Yes, when you have some good css knowledge it shouldn’t be any problem.

3. Nope, only bbpress compatible.

Thanks.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Malaysia

Hi, about the facebook comments, is the database are stored in our wordpress db? or it’s not? coz I want the comments there although the facebook comments were removed.

wptitans

Facebook comments never get stored in the database m8, it’s pulled from the Facebook developers tools API .

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dinosham Purchased

Hi, I would like to remove or at least change the slug here – http://bit.ly/T2Hliv

Which, by default is domain.com/review/post-name. I want to remove the ‘review’ slug as I would like to use it as posts about tutorial not review.

How can I do that?

wptitans

Please send this request to help.wptitans@gmail.com along with ftp and admin credentials. Then we will have a look if it’s possible.

Default-user
dinosham Purchased

I already to your mail. giving access to what you need. Waiting for you sir. ;) Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi. I was wondering if the ‘Forums’ section included in the theme preview actually ship with the theme. (or is it outside software and/or plugin?)

Thanks, Matthias

wptitans

Hi,

The theme is styled for the bbpress forum plugin. Normally when you install the bbpress forum plugin it’s has very basic stylings and will not look good and will not work properly in your wordpress theme.

We’ve integrated the theme and bbpress functionality and stylings. All you have to do is to install the bbpress plugin and activate the theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Im thinking about purchasing this theme and would like to know does this theme have unlimited color

Thanks, Tramayne

wptitans

Nope, sorry. The parts which have color elements are very easy to style through css. that’s why we have decided not to incorporate this theme styling function.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Hi! Great theme. I’m really digging it. I tried to register for the support forum but when I insert my purchase code it gives me the following message: “No valid purchase codes were found.” Can you please help me out with this? Thanks!

wptitans

Hi,

Did you add aboywithglasses as username and then your purchase ID.

Try it again if nothing works send the license file through support@wptitans.com

aboywithglasses

Got it! Thanks!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
dzmond Purchased

Love the theme. Is there anyway to add text inside the search input box like: “Type here to search”.

Also, the search results page has the text jammed up against the left side. Couldn’t find where to add the padding in CSS .

One last thing. How do I turn off the social buttons for the category page that list category posts?

Thanks.

wptitans

Hi, send this request throught the little form on our profile page and we will have a look for you.

Include ftp and admin credentials along please.

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 2-3 years
ogenox Purchased

@wptitans

If you make something about this: ‘Is there anyway to add text inside the search input box like: “Type here to search”.’, please share that with me also. :)

wptitans

Stay tuned, we will add this and then add the code here.

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 4-5 years

This is a great theme – on my way to purchase later. Great work and greeeeat documentation aswell – just went through it all.

wptitans

Thanks m8

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m shopping for a theme and I’m quite interested in Ratius and was wondering if there is a feature for ads built into the theme.

I noticed the ad space in the header area, but didn’t notice anything for the sidebar area.

Sorry if you’ve mentioned this somewhere and I missed it.

Regards,

Brad

wptitans

Hi,

Yes there’s a top header advertisement panel and there’s are several advertisement widgets also.

Good luck with your quest ;)

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

This theme looks great and I’ll most likely be purchasing within the week.

What kind of forum does it use and how would I integrate that into the site seamlessly?

wptitans

Hi, thanks for the consideration.

This theme is using the bbpress forum plugin, you only need to install the plugin and the rest will be integrated automaticly.

Styling and users are all connected upon forum plugin activation.

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 3-4 years
mrmad Purchased

The default layout settings are not working for me; both defalt pages and default post layout are always fullsize, no matter what I select in otpions panel. I have turned off all plugins with no difference at all!

wptitans

Best to send us an email through our profile page and include ftp and admin credentials so we can have a look what’s going on.

Default-user
mrmad Purchased

I have send you the requested ftp and admin credentials…hope you can fix the issue….

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