89 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Jess_05 Purchased

Hi, I’m super duper confused on how to get the slider on my opening page to work. I don’t even know where to start and the instructions are confusing me. Please help.

Thanks

From stressing student ;)

UDTHEMES

Hi Jess_05,

Join us in our Support Forum and we’ll be happy to help you : ) The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

UDTHEMES

Hi Jess_05,

Please join us in our support forum and we’ll be happy to help you out. The support forum is located at support.udthemes.com Note that you can only post once you are logged in and keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

Christian

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi, i’ve noticed that the lightbox is not working on mobile device. Clicking on photo redirect to image, is this the desired behaviour or a bug?

Thanks, Paolo

UDTHEMES

Hi Paolo,

We’ve intentionally switched off the lightbox on mobile devices as we feel that works better. However, if you want to switch it on, you can easily do so by deleting a couple of lines from one of the JavaScript files. We can show you how in the Support Forum if you like.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear support,

I was wondering if it’s possible / difficult to adjust to play audio with the fullscreen video on the homepage.

Thanks in advance. Peter

UDTHEMES

Hi GeniusLab,

There is a setting for the Front Page Slider called Mute Background Video. You’ll find it under Foundry -> Sliders -> Front Page Slider.

If you need any more help, please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Turkey
awci Purchased

Hi, I cant show full width slider on frontpage for raw theme my adres is 5adim.com can you help me?

UDTHEMES

Hi awci,

Please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI,

how i add a new photo slider in the slider full width in home ?

Thanks Andrea

UDTHEMES

Hi Andrea,

Please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi, I can’t get the front page slider to work. What do I do? Why aren’t the pages set up as in the demo? There isn’t enough information on how to build a page, insert slider, gallery etc.

UDTHEMES

Hi Itsofototo,

Thank you for contacting us. Has the demo content been imported? The demo content will create the all the pages, posts and portfolios you see in the demo.

Please join us in our Support Forum and we’ll be happy to help you out. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hiya,

Bought a few of your themes but have a few questions before I buy this one!

• I just want to check that I can choose how many columns I want on the portfolio index? • Also I’d like to have a landing page that is just a full-screen video with my logo in the centre rather than a caption and button below to “enter” or something along those lines, maybe I’ll just have the logo as a link to work or home etc. The logo isn’t an issue but I’m wondering if there is anyway to have the full-screen video option? Like the video on your demo homepage but full-screen instead?

Thanks! Sarah

UDTHEMES

Hi Sarah,

Thanks for getting in touch. We love to hear from our repeat customers!

In Raw you can choose between two different Portfolio Index layouts, i.e. the “Full Width Grid” as you can see here: http://demo.udthemes.com/raw/wordpress/white/portfolio/ and the “Fixed Width Grid” as you can see here: http://demo.udthemes.com/raw/wordpress/white-alternative/portfolio/

You also have two options for the video on the homepage. One is the HTML5 background video, probably what you want to use since you want your logo on top of it, and the regular embedded video.

You can see the HTML5 background video here (go to the second slide in the slider): http://demo.udthemes.com/raw/wordpress/white/

You can see the embedded full-width video here: http://demo.udthemes.com/raw/wordpress/white/portfolio/full-width-youtube-project/

The HTML5 background video can either be set to “Fixed Height” or to “Window Height”. In the example above it’s set to “Window Height”.

If you need something different, you might need to customize the theme. We do have a customization service so we could help you with this too if you like.

Feel free to send us an email if you have any more questions and we’ll be happy to help. You can contact us via the contact form on our profile page here on ThemeForest or via our website: http://udthemes.com/contact/

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Switzerland

Hello does this Template contain a gallery? Would be nice to have it like Portfolio with magnifying images instead of getting to a new page.

UDTHEMES

Hi Dlf,

Do you mean like this? http://demo.udthemes.com/raw/wordpress/white/shortcodes/wordpress-gallery/ That’s done with the native WordPress gallery shortcode.

Hope this helps.

Best Regards,

Dlf

Fantastic. Thats what i meant. Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
wels Purchased

A beautifully designed theme with some unique functionality and tons of styling options. You should have at least a solid working knowledge of css, as it comes with lots of shortcode. Documentation is pretty good, and support is just great – friendly, fast, competent and dedicated.

UDTHEMES

Thanks for a wonderful comment, wels! : ) We’re glad that you like the theme and support!

Best Regards,

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