122 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Jess_05 Purchased

Hi, I’m super duper confused on how to get the slider on my opening page to work. I don’t even know where to start and the instructions are confusing me. Please help.

Thanks

From stressing student ;)

UDTHEMES

Hi Jess_05,

Join us in our Support Forum and we’ll be happy to help you : ) The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

UDTHEMES

Hi Jess_05,

Please join us in our support forum and we’ll be happy to help you out. The support forum is located at support.udthemes.com Note that you can only post once you are logged in and keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

Christian

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi, i’ve noticed that the lightbox is not working on mobile device. Clicking on photo redirect to image, is this the desired behaviour or a bug?

Thanks, Paolo

UDTHEMES

Hi Paolo,

We’ve intentionally switched off the lightbox on mobile devices as we feel that works better. However, if you want to switch it on, you can easily do so by deleting a couple of lines from one of the JavaScript files. We can show you how in the Support Forum if you like.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear support,

I was wondering if it’s possible / difficult to adjust to play audio with the fullscreen video on the homepage.

Thanks in advance. Peter

UDTHEMES

Hi GeniusLab,

There is a setting for the Front Page Slider called Mute Background Video. You’ll find it under Foundry -> Sliders -> Front Page Slider.

If you need any more help, please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Turkey
awci Purchased

Hi, I cant show full width slider on frontpage for raw theme my adres is 5adim.com can you help me?

UDTHEMES

Hi awci,

Please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI,

how i add a new photo slider in the slider full width in home ?

Thanks Andrea

UDTHEMES

Hi Andrea,

Please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi, I can’t get the front page slider to work. What do I do? Why aren’t the pages set up as in the demo? There isn’t enough information on how to build a page, insert slider, gallery etc.

UDTHEMES

Hi Itsofototo,

Thank you for contacting us. Has the demo content been imported? The demo content will create the all the pages, posts and portfolios you see in the demo.

Please join us in our Support Forum and we’ll be happy to help you out. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hiya,

Bought a few of your themes but have a few questions before I buy this one!

• I just want to check that I can choose how many columns I want on the portfolio index? • Also I’d like to have a landing page that is just a full-screen video with my logo in the centre rather than a caption and button below to “enter” or something along those lines, maybe I’ll just have the logo as a link to work or home etc. The logo isn’t an issue but I’m wondering if there is anyway to have the full-screen video option? Like the video on your demo homepage but full-screen instead?

Thanks! Sarah

UDTHEMES

Hi Sarah,

Thanks for getting in touch. We love to hear from our repeat customers!

In Raw you can choose between two different Portfolio Index layouts, i.e. the “Full Width Grid” as you can see here: http://demo.udthemes.com/raw/wordpress/white/portfolio/ and the “Fixed Width Grid” as you can see here: http://demo.udthemes.com/raw/wordpress/white-alternative/portfolio/

You also have two options for the video on the homepage. One is the HTML5 background video, probably what you want to use since you want your logo on top of it, and the regular embedded video.

You can see the HTML5 background video here (go to the second slide in the slider): http://demo.udthemes.com/raw/wordpress/white/

You can see the embedded full-width video here: http://demo.udthemes.com/raw/wordpress/white/portfolio/full-width-youtube-project/

The HTML5 background video can either be set to “Fixed Height” or to “Window Height”. In the example above it’s set to “Window Height”.

If you need something different, you might need to customize the theme. We do have a customization service so we could help you with this too if you like.

Feel free to send us an email if you have any more questions and we’ll be happy to help. You can contact us via the contact form on our profile page here on ThemeForest or via our website: http://udthemes.com/contact/

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Switzerland

Hello does this Template contain a gallery? Would be nice to have it like Portfolio with magnifying images instead of getting to a new page.

UDTHEMES

Hi Dlf,

Do you mean like this? http://demo.udthemes.com/raw/wordpress/white/shortcodes/wordpress-gallery/ That’s done with the native WordPress gallery shortcode.

Hope this helps.

Best Regards,

Dlf

Fantastic. Thats what i meant. Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
wels Purchased

A beautifully designed theme with some unique functionality and tons of styling options. You should have at least a solid working knowledge of css, as it comes with lots of shortcode. Documentation is pretty good, and support is just great – friendly, fast, competent and dedicated.

UDTHEMES

Thanks for a wonderful comment, wels! : ) We’re glad that you like the theme and support!

Best Regards,

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years
cbleu Purchased

Just a little mistake in the complete archive update v1.3

After unzipping this archive: In the folder raw, it still the old version v1.2 :(

But luckily the zipped archive raw.zip contains the right update v1.3 :)

Best Regards,

cbleu
cbleu Purchased

Just a little mistake in the complete archive update v1.3

After unzipping this archive:

In the folder raw, it still the old version v1.2 :(

But luckily the zipped archive raw.zip contains the right update v1.3 :)

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, the theme works on version 3.9 of wordpress. thanks

UDTHEMES

Hi there,

Yes the theme is compatible with WordPress 3.9.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, the theme works on version 3.9 of wordpress? thanks

UDTHEMES

Hi there,

Yes the theme is compatible with WordPress 3.9.

Best,

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

I like your theme but before buying i like to know if it’s possible to put captions in the wordpress gallery? and How to do it? Thanks

UDTHEMES

Hi tonytruong,

Thanks for getting in touch and for your interest in Raw WordPress theme.

Do you mean like in the gallery at the bottom of this page? http://demo.udthemes.com/raw/wordpress/white/portfolio/fashion-week/ That’s the native WordPress gallery and the captions are easily added when you create the gallery.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I have one question before I purchase this theme. When I import the demo site will the pictures and video be included? I only ask this because I have been burned by another designer, who did not include the demo photos, thus the website contained holes as the data was out of place from the missing information. Essentially it was impossible to use for a QUICK” start, ie delete your photos and words and add mine.

Default-user

I’ve answered my own question above. Can you please let me know if there is a known bug for the logo? I uploaded my logo and it is taking over the entire screen and will not resize.

Default-user

Never mind again, I figured it out.

UDTHEMES

Hi OBrown0411,

Thanks for purchasing Raw WordPress.

That’s not a bug, you just need to upload a logo that’s as big as you actually want it to be, as you probably figured out : )

If you need help with anything else, please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Hello I was more thinking about this one.. http://demo.udthemes.com/raw/wordpress/white/shortcodes/wordpress-gallery/

Is there any caption in these galleries?

thanks

UDTHEMES

Hi tonytruong,

The link I dropped you earlier has a gallery at the bottom of the page. That gallery has captions. The link you dropped me, is the same thing, the native WordPress gallery, but without captions.

Have a look at the link I dropped you in the previous comment to see how the gallery looks with captions.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i cannot figure out how to upload an image to the homepage slider need help – i read ll of the comments in here and i think i might have some of the setting missing in my control panel

UDTHEMES

Hi danna__w,

Please join us in our Support Forum and we’ll be happy to help you. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Has been a member for 0-1 years

Hey there…

Am so close to buying RAW but its only slightly not to my ideal specs.I have a few questions before purchasing.

.I find the lightbox portfolio too much clutter I would rather each box wasn’t touching i.e. can each box be reduced in size to ease things on the eyes.

2.I have 3 portfolios…music/places/creative I would need to know if I can create different ones in the side bar

3. The auto slider is not my thing. I would be looking for a scroll through slider and definitely not a click through one either, am trying to avoid buttons on the actual images, are these available.

4. If I wanted to intergrate my logo into the side bar menu as in my current website ( http://www.photographybyfocus.com/ ) could I.. or essentially could you?

5.I would like to intergrate my tmblr blog instead of the wordpress blog. A few sites mention this is possible, i wanted to just confirm that with you.

6. With the white skin, I was wondering if it was possible to have a smaller welcome photo….again.. just to give the site more air..are photo sizes adjustable across the site?

Thanks in advance for your time and patience,

best,

F.

UDTHEMES

Hi Fabuze,

1. Margins could be added with a bit of custom CSS.

2. You could create links in the sidebar that link to each individual category. Note, however, that only the portfolio index has the filter menu; category pages will not have the filter menu.

3. The slider currently only supports auto slide and/or click through.

4. If you want to have your logo appear as it does currently in your site, it would likely need to be added as a background image to the sidebar. We could show you how to achieve this.

5. Raw only supports WordPress.

6. You have the option of having a fullscreen or full width slider for the homepage. If you want neither you could use the slider shortcode or video instead and have a homepage that looks something like this: http://demo.udthemes.com/raw/wordpress/white-alternative/.

Hope this helps.

Best,

Default-user

Thank you so much for this info.. it ahs reall helped me make a decision….feeling closer to getting this amazing theme but the one issue is number 2….. form what I understand it is therefore impossible to create multiple portfolios… I would be obliged to make a portfolio and then three seperate category pages…this is tricky as I don’t know what category pages would look like and I also have sub categories for each category, hence why a filter would be ideal…any idea on what can be done for this. thanks for you time and effort, best F.

Default-user

I also seem to eb able to find numerous plug-ins and coding to intergrate tmblr into WP… http://smallbusiness.chron.com/embed-tumblr-wordpress-27105.html

will this definitely not work with RAW?

UDTHEMES

Hi Fabuze,

Thanks for the comment.

You are correct, multiple portfolios cannot be created. You can have one portfolio index with category filters. For sub categories you’d need to link to individual category pages.

The Tumblr plugin has not been tested with Raw so we cannot guarantee it will work. It might work out of the box or it may require some customization.

Let me know if I can assist you with anything else.

Best,

Default-user

Thank you so much for your time and help,

Was very close to buying this theme.. it really has a lot…but not all that would be needed as a photographer.

Wanted to add a suggestion:

The single portfolio is an issue. Sure you can leave it out and just have categories but when your categories have to also be clearly separated into their own sub categories this becomes a problem.

Hope you feel that this would be important enough to rectify someday, I can imagine you might be loosing a significant demographic because of it.

Many thanks..

PS: if ever you do change it .. please contact me on photobyfocus@gmail.com

UDTHEMES

Hey Fabuze,

We’ll definitely take your suggestion into account and know that we appreciate your input :)

We’ll contact you if we this is added.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Is it possible the title of the project to be ON all the time not only on mouse over ?

UDTHEMES

Hi there,

Not really sure I understand, please clarify if what you want is to have the rollover for the portfolio thumbnails visible at all time?

Best,

UDTHEMES

Hi bdojcinovsky,

The theme would require customization to achieve this. We do offer a paid customization service that could handle this. If of interest, please email your request to info@udthemes.com and we’ll take it from there.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I do not know where to start.

I purchased the HTML RAW template yesterday and I would like you to direct me to where I can upload this onto my current website.

Can you please get me to a stage where it is on the web and then from there, I can start to edit things myself?

regards, jack

UDTHEMES

Hey jack,

Thanks for getting touch.

This is the comments for the WordPress version but we’ve responded to your email.

Best Regards,

Default-user

Hi,

thanks for getting back and yes – i need help getting to a point where this template is online …

I dont know how to do that…

once online, i feel I will be able to edit it myself but I am struggling to get this up onto the www.

Can you do this for me?

My current website is: www.jackatley.com but I want to replace that with this new template which I have brought …

Kind Regards,

JACK

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Hello, I wanted to ask a quick question. I purchased the theme and was wondering how I edit the footer. I purchased the theme I want to be about to put my name down there. I do not want to advertise for you. Thank you for your support in this matter & quick response. Diana

UDTHEMES

Hi dlmagers,

You can change the copyright information in the footer in Foundry > General > Footer.

Best,

dlmagers

Thank you

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