58 comments found

Hello – is it just me – I find that this theme demo crashes on my iPhone (iOS 7.0.1) during load. Even if it loads correctly, when I change orientation, it crashes safari.

Just wondering if this is an issue with the demo install or the theme itself?

BrutalDesign

Hi,

I will check thi ASAP, but there is no known issue about this. This bug probably comes from a 3rd party plugin. Try to deactivate all your plugins and activate them one by one to find out which one is causing this.

Cheers

Hi,

Great theme, we are looking to purchase. We just have a question about the grid structure on the home page. Is is possible to have panels that stretch vertically. So would it be possible to have a panel that was 2(h) x 1 (w)? Or are all the panel options as displayed in the demo.

Thanks.

Andy

BrutalDesign

Hi,

All panel sizes are displayed in the demo.

Greetings

Hi I bought your template,

I don’t seem to be able to view content on single blog post. Even your demo does not show the content.

http://demo.wpwolf.com/rax/work/entry-22/

Please let us know how to solve this issue to show content on standard blog post.

Thanks

BrutalDesign

It has been fixed in the last update ;)

Cheers

Default-user

Hi Please let me know how to get this latest update. I can see on the single post, there are some css issues where the content is not properly aligned.

Hello, i´ve a problem with “slide to open” optino (It doesn´t work) only the option in a new window, There is any technique to fix it?

Thanks

The slide to open feature stopped working when I installed the last update. Is there anything I should change to make sure it works properly?

BrutalDesign

Hi,

Be sure that the option is checked (theme options -> general tab) https://www.dropbox.com/s/ohk9aonkytcak12/rax-open-panel-opion.png

I hope it will help

adjan Purchased

I just updated from version 1.1.1. to the most recent version of RAX but now the ‘Google Calendar Events’ plugin is not working anymore. Instead of the calender grid it just shows the shortcode. Any idea how to get it back to work? (http://wordpress.org/plugins/google-calendar-events/)

Default-user
adjan Purchased

Small update.. I noticed the shortcode is only blocked in the grid on the homepage, on single post view the plugin works fine. Please let me know how to remove the shortcode deactivation on the home.. Thanks!

BrutalDesign

It seems that it is not related to the theme.. There is no function to de-activate shortcodes.

Default-user
adjan Purchased

Thanks for the answer! On the google-calendar-events forum i don’t see others with this problem and on the standard 2012 / 13 / 14 wordpress theme the plugin works fine, it’s just the rax theme grid page where the plugin doesn’t work. Any idea where i could look for the solution?

Hi I bought your template rax 1.1.1 and liked the smoth and fast performance. After updating to v. 1.2.3.1 the theme dont’t works fluently. anymore. there is a irritating 2-4 sec pausing after every click on portfolio grid thumbnail. the update has a much slower performance. how can get back the old quality and speed?

Thanks

BrutalDesign

Hi,

The post are now loaded via ajax I will add an option to be able to switch back to the default post load

Please give me time

Default-user

That seems to be a good idea. Are there news in this case?

aip1259 Purchased

Hi, How to add wolf search menu item? Best Regards steven

BrutalDesign

Hi,

You need to create your menu in the menu admin panel, and assign it to the “Main Menu” location

I hope it will help

Awesome Grid!! Is it possible to use the only the Grid as a splash page and then use another template for the rest of the website? Would the grid be able to still read from the blog?

BrutalDesign

Hi,

You will need a 3rd party developer to help you with this We work with Werkpress to handle customization work. To request a quote, simply fill out this form http://help.wpwolf.com/customization/

I hope it will help

adjan Purchased

Hi, can I create a link that opens a post in the grid on the homepage? Best Regards, Adjan

BrutalDesign

Hi,

Unfortunately, it is not an option built into the theme

Greetings

Just to verify (and I’m sorry if I missed this already in all the comments), this theme can do a front page using just the portfolio and still have a separate blog?

Thanks!

I upldated 1.2 theme , why it always goes boxed , i adjusted the theme options , it still boxed , http:// sunyasoft.com

Default-user

hello !?

BrutalDesign

Hi,

Can you pls post a ticket on the support forum? Me or Rohan will reply ASAP

http://help.wpwolf.com/

Kind Regards

Hi, I have a problem in blog section… I would to remove the “-1” You can see the problem in this screen: http://it.tinypic.com/r/2ynm81w/8 Thanks
BrutalDesign

Hi,

That’s very odd.. There is no known issue about this. This bug probably comes from a 3rd party plugin. Try to deactivate all your plugins and activate them one by one to find out which one is causing this.

If you need further help, pls post a ticket on the support forum with your website URL and your login credentials via private comment if needed htp://help.wpwolf.com

Cheers

Default-user

Tanks, where I can find the license code??

BrutalDesign

Go in your profile’s “download” section, click on the “Download” button and download the Licence certificate

I hope it will help

Hi, I would to change the color of this arrows http://it.tinypic.com/r/141my42/8

how I can do it ?? :)

BrutalDesign

Hey

Unfortunately, it is not an option built into the theme

If you want customizations that are not available in the theme options, feel free contact my partner to get a quote. http://help.wpwolf.com/customization/ for complete customization or https://www.elto.com/?invite=wpwolf for small tweaks this can also help if you need small customization http://wpwlf.co/QVFMvJ

Greetings

dear team, it is three months since the last update of rax to 1.2.x. since this update, the performance of the them has extremely deteriorated. the viewer of the homepage are annoyed by the constant delays in the theme and leave the homepage. you promised a solution for the problem 2 months ago. but nothing seems to happen. that is incomprehensible to me.

Hi,

Is there an xml file with the dummy content/ default setup included please?

Thanks.

Default-user

Hi,

Thanks for your reply.

One more quick question please: My client doesn’t want to use Soundcloud for Audio. Can I upload the audio files and use those to play music when an image is clicked in the audio portfolio gallery instead?

Thanks,

Dan.

BrutalDesign

Hi,

Yes, you can use the wordpress audio player to play self-hosted mp3

Cheers

Default-user

Thank you. As a business man the time it takes to get support is very important to me. Your response times have been excellent – well done. All being well I will be buying the theme tomorrow.

HI, I bought your template for a client who needs some modifications. 1° Is it possible to center the logo in the leader ? 2 Is it possible to have the footer size similar to the leader ? (100px)

I hope you will be able to provide to me the proper css code today so I don’t loose my client and so did not bought this theme for nothing.

Here is the link of the website I am working on: http://www.wkob.tv

Thank you for your help

BrutalDesign

Hi,

If you want customizations that are not available in the theme options, please feel free contact my partner to get a quote. http://help.wpwolf.com/customization/ for complete customization or https://www.elto.com/?invite=wpwolf for small tweaks this can also help if you need small customization http://wpwlf.co/QVFMvJ

Cheers

loumadhu Purchased

Hello,

Is it possible for the portfolio grid featured images to be animated gifs?

Default-user
loumadhu Purchased

Also I am using this plugin for instagram gallery but it won’t load on the portfolio grid …. PLUGIN: https://wordpress.org/plugins/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/ SITE: http://www.discoloco.uk/ [Click the image that says ‘YOUR INSTAGRAM SNAPS’]

Default-user
loumadhu Purchased

It works on the stand alone page but not from the grid – http://www.discoloco.uk/work/instagram-snaps/

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