2164 comments found

are you alive?

jstanj Purchased

Hello, I just updated the Reaction theme and I’m having a problem with my Body Background image, which is uploaded through Option Tree. After updating the theme, the background image no longer shows up on the site. Any suggestions?

ThemeIsland
ThemeIsland Author Team

Hi jstanj,

I know it’s been a while, but wanted to let you know there is an update (v.2.1.1) available if you are still experiencing any issues.

When you update, make sure to backup your site first (either manually or with a plugin). We have a video guide on the basic workflow here in case it helps: https://www.youtube.com/watch?v=OFCIga474Xc

If you are still having issues with this theme after updating, please let us know. I’m working on v.2.1.2 right now, and am happy to add in any notes or feedback that you might have on the 2.1.1 version.

Cheers! Charlie

sg100 Purchased

Hi, Can someone please help me. I updated my site today (Reaction theme) and the home page slider has gone. There’s just a grey strip where the images should be. I’ve tried all the obvious stuff in theme options etc but my site remains broken. It sounds like upgrading the theme could break more. Is there a hack I can use to replace the grey strip with an image? Thanks.

ThemeIsland
ThemeIsland Author Team

Hi sg100,

I’m stepping in to help out with updates and bug reports. I know we had some discussion going over here (http://themeforest.net/item/gridcraft-wp-full-screen-grid-slider-portfolio/8051002/comments). There is an update (v.2.1.1) now available that should help out with any old lingering bugs out there. If you are still having issues with this theme after updating, please let us know. I’m working on v.2.1.2 right now, and am happy to add in any notes or feedback that you might have on the 2.1.1 version.

When you update, make sure to backup your site first (either manually or with a plugin). We have a video guide on the basic workflow here in case it helps: https://www.youtube.com/watch?v=OFCIga474Xc

Cheers! Charlie

sg100 Purchased

Fantastic support! Anyone thinking of buying one of these themes should know how good the support is. I have a site using Reaction theme. It broke over time with many WP updates. The guys at MDNW jumped in and fixed it all for me. Very impressed. Big thanks for getting my site updated.

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