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891 comments found.

Bought the theme already, installed it and I have some questions. Trying to sign up for support but I’m not getting the sign up confirmation email and can’t change my password in case it already created the account. Please contact me webmaster2@ca-cre.com

Hi.,

Send us a message to support@wedesignthemes.com we will send you the forum login details.

Regards., DesignThemes Support.

Are you guys getting my emails…?

Hi.,

We are trying to send your forum login details to webmaster2@ca-cre.com, but we are getting failure notice. Please send us a correct email / alternate mail id, so that we can send you the login details.

Regards., DesignThemes Support.

hi there, i have been struggling with the custom field for the ‘add property’ page. i used <input> and it seems to work well, but when i use <select> tag, it does not return any selected option. I have tried all possible ways to do this. Please can you put me in the right direction

Hi.,

Try to use the same method we have used for other dropdowns buttons we have in that page.

Regards., DesignThemes Support.

the method you used does not work for me because they are already assigned to the categories variable. I tried it but to no avail

Hi.,

Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue. Also let us know the exact field that you added.

Regards., DesignThemes Support.

On the Page Builder feature: The “Agent” widget shows the entire content of the agent’s bio, which is a lot and the “read more” function doesn’t shorten the text.

The “Team” widget loads dummy content with a circle image and a short description underneath of the team member. When I edit this widget, it gives me a WYSIWYG editor with no content. Where is the dummy content? Why can I not replace the circle-cropped image?

On second look, the text editor inside any of the elements on the Page Builder does not work. It is missing the toolbar to edit text and does not keep the text after saving. I think something is blocking it from displaying and saving properly.

It looks like it is a Tiny MCE editor problem. I can’t even use the Wordpress editor correctly. There’s an issue in the code. Please help.

rsriram

rsriram Author Team

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Hello,

I’ve set the size of the retina logo to exactly x2 of the normal size but still it’s showing smaller. What seems to be the problem?

Here’s a screenshot: https://gyazo.com/907954988f7135ede64ab93d4c131237

Thanks Mark

rsriram

rsriram Author Team

Hi.,

The retina logo is only for the mobile devices. For desktop view you can upload a bigger image in the logo section.

Regards., DesignThemes Support.

Eltoma

Eltoma Purchased

Hello, would like to know about this theme. 1. We can create pricing tables? 2. When people buy package, then they can submit property ? 3. When other people contact this add they contact directly that person who submitted add? or how it works ?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

1) Yes you can create pricing tables using the shortcodes.

2) Yes when people purchase the package, they will be able to submit properties which can be configured from the s2member plugin.

3) If a user submits a property, he needs to assign a agent to that property. When if someone contacts through the contact form in the property page, then mail will be sent to the agent as well as the site admin.

Regards., DesignThemes Support.

HI,

We have a few presales questions do you have an email we can send them over to?

Also do you have a full admin demo I can login to and take a look around dashboard?

Thanks

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us

1) Let us know your pre-sales question here and we can send you the reply.

2) Request a demo from this link http://wedesignthemes.com/support/request-demo/

Regards., DesignThemes Support.

Some Pre-sale Questions

- Is it possible to create different members level and show specific properties to different levels? I mean I can hide some properties without login and show them after login. Is it as well possible to hide prices and some other property specification without login and show theme only when logged in?

- Is it possible to move the search box more down, so that the background picture is more visible?

rsriram

rsriram Author Team

Hi.,

1) The membership levels is for the user to upload the properties and not for viewing. If the user has purchased a particular membership then he will be allowed to upload the property depending upon the setting.

2) Yes you can move the search option below the slider.

Regards., DesignThemes Support.

Thank you for your reply!

Hello, I need help with the page, how can I fix facebook thumbnails in sharing? they are not showing, can you help me? for example (?http://www.pressburgfamily.sk/dt_properties/01-415-ponukame-na-prenajom-2-izb-byt-na-palarikovej-ulici/ ) if you “share this” thumbnails are not showing, but they are not showing, in all the content.

rsriram

rsriram Author Team

Hi.,

We will check this issue and update it in our next version.

Regards., DesignThemes Support.

Okay, thank you, how many time will this in the processing?

rsriram

rsriram Author Team

Hi.,

It will approximately take about 1 to 2 months.

Regards., DesignThemes Support.

grisgc

grisgc Purchased

Hello, I would change top menu (color bar), add news links or change one of them, how to change it?

Thank you!

Hi.,

Please let us know the page link or screenshots of the page in which you like to translate? so that we can help you better.

Regards., DesignThemes Support.

These are the different status of a new property you created, you can see it in “my properties” section, in the column “Status”. For example, a new property has the status “draft”...

Hi.,

You need to change it in the file wp-content/themes/realproperty/framework/realhome_utils.php line no: 42 and 71. Please have a look.

Regards., DesignThemes Support.

hi, I have been using this theme for a while now and just realized comments on pages are not showing. I did set it in buddha panel to display comments on pages but still to no avail. So i need to know, is it a general thing on the theme, or its something am not doing right

rsriram

rsriram Author Team

Hi.,

Thank you for letting us know. We will update it in our next version.

Regards., DesignThemes Support.

so,are you saying, comment feature is not available in the current theme’s version?

rsriram

rsriram Author Team

Hi.,

It seems a bug in our theme. We will update it in our next version.

Thank you for letting us know.

Regards., DesignThemes Support.

One more Pre-sale question:

Is it possible to have the logo in the middle of the top nav bar? This should be Header nº6

Top menu left – Logo (centre of the page) – Top menu right

I am pushing my client to use this theme because it really fits for his use but he insist to have a header with his logo in the middle with a nav bar left and a nav bar right!

rsriram

rsriram Author Team

Hi.,

We do not have that option. But we can do it as a custom work for you. It will be 2 – 3 hours custom work for us. We charget $25/hour for this custom work.

Regards., DesignThemes Support.

Hi,

Why custom? Just include it in the next Theme update!

Do not understand me wrong! It is not that I do not want to pay those 2-3 hrs. It is just one option more you can have in the theme!

rsriram

rsriram Author Team

Hi.,

OK, We will consider it in our future updates. But cannot guarantee that it will be included in our theme. Because our developers decision will be final.

Regards., DesignThemes Support.

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