I’m planning to buy this theme, please suggest how can I login to admin panel so that i can see to what extent it can be customized.
Thank you for contacting us.
Sorry, We don’t have demo login for our realestate theme.
Regards., DesignThemes Support.
Hello, the import of sample data doesn’t work, i just get a server error message, but it is display only for a very short time so i cant read all the message. thanks for support
Sometimes demo content import may fail, it may be one of the following reasons.
Your PHP memory limit, exceution time, upload size may be set too low. Kindly, Check that your server has following limits else contact your hosting support to do so.
1) max_execution_time > 600
2) memory_limit > 128M
3) post_max_size > 32M
4) upload_max_filesize > 32M
If you receive ‘500 Internal Server Error’ then it may be because of any one of following reasons.
i) Your web server may be configured incorrectly (ie configured with incorrect directives). You have to contact your hosting support to resolve this issue.
ii) Your files may be corrupted while uploading it to your web server. Those files may be transferred successfully but it is unusable by server. If it is theme files upload it again and import demo content. If still you receive this error deactivate the plugins one by one to find the cause of error.
Note : You can verify your PHP configuration limits by installing a simple plugin found here. If you still can’t resolve the 500 error, talk with your web hosting support.
Dear rasriram<< My problem is enquery form on property page with agent (*An error occured. Your enquire can not be sent.) plz solve my problem
Have you bought 2 licenses for the theme to use it in another site? If yes, please let us know the another purchase code or send us both the purchase codes through the right bottom form located @ http://themeforest.net/user/designthemes
Hi! Is it possible to sort agents by agencies (e.g.: agency has agents who have properties)? Thanks!
Sorry, We do not have that option in our theme.
Hi, i updated the theme from 1.2 to 1.8 by simpy replacing the folder. I use it with a child theme, that does not hack any theme files, so normally no problem with that. But i cannot see the page builder, although i activated in the theme options for pages. What may be the problem?
Make sure you have followed all the steps below to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Note: If you have already updated our theme, just follow the steps 4,5,6 to update our designthemes-core-features plugin, which will solve all your issues.
Thanks for reply. I tried, but get the error message, that the download failed of
Runterladen des Installationspakets von /homepages/20/d530578414/htdocs/clickandbuilds/LaureoImmobilienConsulting/wp-content/themes/ngrealestate/framework/plugins/designthemes-core-features.zip…
Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.
Can i download it somewhere directly?
Have you activated any child themes?
If yes, activate the parent theme first and install all the plugins and then activate the child theme.
Great. Works. Thanks for quick support.
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Hello! I was wondering how i might CENTER the testimonial carousel IMAGE above the text? Im decent at css and php but i must be missing something. Thanks much!
Oh! And the text too. so the IMAGE and TEXT is centered.
Hope you had a great weekend
Let us know your query with some screenshots. So that, we can help you better.
Having an issue with the featured image for the agents. even after upload and saving, nothing shows. The images are the correct size as well. Thanks for your hep
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Thank you! Credentials have been sent.
We get “ERROR: Invalid username” while trying to login. Send us the correct admin details. We also need the ftp details.
Hi I sent you the correct login credentials. Please let me know the update. Really need to put the agents photos on the site in place of the default placeholder images. Thanks again for your help!
by the way, I also deactivated all plugins, but the problem is still happening even with the plugins deactivated. The featured image just wont stay. Thanks again for your help
Kindly, Send your valid wordpress and FTP login details via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hi I’ve sent this now three times, any update please? Thank you greatly
We have replied on 29th july. This is the reply that we sent to your mail.
We get “ERROR: Invalid username” while trying to login. Send us the correct admin details. We also need the FTP details as well.
Hi! The username is correct. I just logged in with it. I also sent it to you again on the 29th, as well as again on the 30th as for status but never heard back. I also just sent it to you again. I will email you a screenshot of the username on the backend of the site so you can see it is correct. It is suresites7 and it is the correct username and password. Please please please help.
and thank you.
1) While import media into your site , 500 Internal Server Error occurs.
2) Please note that the Internal Server Error is not specific to Wordpress, and it may happen because anything else running on your server as well.
i). Please check your .htaccess file (delete / rename the existing one)
ii). Increase the PHP Memory Limit
Still if you find any issues then, please contact your Hosting provider’s support team to get the better solutions instantly.
Refer this for more details – http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
3) After that , please activate wordpress default theme and check it out.
Hi, I dont know why you are having these issues, as I am not. I am not a beginner to wordpress at all, Im very well versed. The problem is that once I upload a featured image, and save it, it will not stay as a featured image. I have already tested this on this hosting plan with all of the plugins deactivated, and with a default theme and I am not having this issue. You do not need to upload a new image since I already have the images uploaded and in the media library. I add the image, set it as featured. The media library closes, and the edit page does not have the featured image shown. I save anyway, the post updates and nothing changes. Please, why wont the images save? Screenshots attached. PLEASE PLEASE HELP!!!!!. I also emailed you screenshots for further clarification. Thank you greatly for your quick attention in resolving this matter.
We have asked you many times to send the FTP details, but you are sending only the Admin details. Please send us the FTP details to debug the issue.
Regards., DesignThemes Support.
Hello, I have purchased and used this theme in this webpage www.orangecapital.cl and for some reason it doesn’t scroll down. please I need help
This may be occurs because of some plugin conflicts so deactivate all plugins except our theme package plugins and check it out.
I have deactivated all plugins and problem still there, can’t scroll
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Hi, I have sent site credentials. Thanks!!
When we view your page source, we can see many jquery code before the html tag starts. From where those jquery code comes from?
Hello, could you tell me how I can translate these texts into another language? “PROPERTIES FOR SALES” “PROPERTIES FOR RENT”
Kindly, Confirm your purchase code through the right bottom form @ http://themeforest.net/user/designthemes, so that we can move forward.
We are changing design and order in our website.
The owner wants to take out the search inside the slider.
I used the Dashboard-RealEstate-Property-Search to disable the search but still an area appear showing the text “Book Your Location”.
How can I take that off from the slider area?
Instead of that of to Dashboard > Pages > Your Page > Slider Options > disable the ‘Show Property Search’ option here.
Do you support “IDX Broker” plugin?
No, we doesn’t support that plugin.
Suddenly i had to edit a lot of posts at a time. I did it with the “quick edit” feature. I forgot this feature had devastating effects on the page elements (properties, portfolio items, pages…).
After quick editing some items, ALL my items have been ruined. Even those which I didn’t quick edited. Sliders have disappeared, pictures are not showing any more, same happens with the maps.
PLEASE I need urgent help, as the site where this happened (same as usual) is LIVE and running.
Right now i’m shocked by such a disaster in my client’s website.
It seems that the image associated with each of the properties has been removed, but the images are not deleted from the site. They are in the media section. Not sure how it happened. Just edit each of the property and assign the images of each property to fix it.
I’m going to use a plugin to go into maintenance mode because this cannot be seen by my clients. I’m in big trouble, this month is peak season for them. Am I screwed?
The credentials I gave you once are still working. PLEASE HELP ME
No, nothing’s been removed. It seems there is a misunderstanding. I already saw the images are not showing and i also know how to fix it manually. But i was expecting an answer more like the one i had months before as i consider my problem to be derived from a bug of your theme.
“2) Replace the attached file in the path “wp-content/plugins/designthemes-core-features/custom-post-types/dt-properties-post-type.php”, so that the “Quick Edit” issue will be resolved.
This is from a support comment from a year ago.
ALSO, you are olny referring to the pictures, please in my message i also talked about the sliders and maps. Don’t leave them out of your answer.
It’s ok, I fixed it with a backup of the SQL i had.
Still you should release a new version with this issues fixed.
Ok we will fix it in our next version.
We will be on Holiday for Next 4 Days! Thank you Very Much for Understanding…Team will be back on Wednesday (08.08.2015 to 11.08.2015)
I purchased your theme yesterday and upon loading it to WP – I am getting error “missing stylesheet” – please email me at email@example.com – my client is in a hurry. Thank you
Try the following ways,
1)This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.
The downloaded package contains documentation,child theme etc.
So unzip package and find actual theme file then install theme.
2) Go to Wpfolder > wp-content > Themes > Paste actual theme directory folder
3) Watch the following videos.
Import Demo Files – Wont import, matched PHP settings to your specs. I inspected the code in your xml file and found countless issues in the code that is breaking the function of it. There are punctuation marks in sentences that break it, there are spaces between words that are breaking it. I challenge you do download your own xml file and put it on a test server. It will not work.
Hello, when do you plan of releasing the next update ? Wordpress has being updated to 4.3 and greater and as well Revolution Slider etc..
We do not have the exact date. We will update the theme and let you know. If you need the revolution slider latest version, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest slider files.
hello, i buy this template and images alone are deleted over time. why?
The images are not included in the theme package. They are replaced with placehold images. If you need those images we can send you the purchase links.
Has anyone built this theme with IDX Broker plugin vs Diverse Solutions? Can I see a sample… or do you have any suggestions?
No, Our theme does not supports those plugins.
Our theme supports only this plugin – https://wordpress.org/plugins/dsidxpress/
I’ve been trying to install the dummy data to get a hold of the demo seen in theme forest and work it out from there.
Problem is that when clicking “import dummy data” it gives an error saying all post already exist. But there are none. It’s creating other elements such as contract and property types but no post and no pages.
Any idea whats going on?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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