Discussion on REALM - One Page Parallax Retina WordPress Theme

36 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. ask you things before purchase. preview on Ipads site shutting down. i tried ipad 3rd gen, ipad mini. the browsers i tried are Safari,Mercury,Chrome. and i’m in China.

wonder this issue happen only mine.

Please let me know. thank you.

designova

It may be because of low memory. Please restart the device and check it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can we have the home page slider moving with text in a cool way?

designova

Sorry, it comes with background slider.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Terrible customer service! I have posted my problem to the Designova “Support”?” forum (http://support.designova.net/forums/topic/problem-with-the-team-page/) 8 days ago. They didn’t reply. Additionally many topics remains unsolved!

designova

Please check the link, it is not an active link.

designova

We are extremely sorry for the inconvenience. Please check the reply in the support forum.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Pre-Purchase questions.

1. Really like this theme but is it SEO ready? 2. Will I be able to add additional pages such as a career page?

Thanks.

designova

1) The theme holds all the wordpress standards, so it must be SEO friendly. But you may have to use any thrid-party SEO plugin.

2) You can add any number additional pages to single page layout or as standalone pages.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great theme, but I have a problem that needs resolved. The parallax bg image is repeating and shows a horizontal split. I think it is a positioning issue. It isn’t an image size issue either as one section of the parallax works fine and the problem exists with the default demo images. I posted this in the help forum but haven’t heard a response.

Thanks

designova

For the theme support, please use our support forum http://support.designova.net/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, I just purchased this theme but I seem to be having installation issues.

When I try to install the theme I receive the below message:

“The package could not be installed. No valid plugins were found.”

Default-user

Sorry, figured out what I was doing wrong:) Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi there, I need a little help here while trying to install the theme I am now receiving this message

“The package could not be installed. The theme is missing the style.css stylesheet.”

designova

For support, please use our support forum http://support.designova.net/

Default-user

Thanks I tried to register for the support site, however I accidentally entered in the incorrect email address. Now it will not let me re register using the same purchase code. Is there someway it can be reset? Thanks sorry:)

designova

Please send an email to wordpress@designova.net with the details and purchase code.

Default-user

Hi, I sent an email with details and purchase code to the provided email address. I have not received any response. I would really like to get my site up and running, I keep getting the missing style.css stylesheet error message. Thanks

designova

Local festival is going on. We will be back on tomorrow.

Default-user

Hi There, Hope the festival was a blast. I got the theme installed but I have another issues regarding downloading the shortcodes. I still have not heard back on getting the purchase code reset, so I can register for the support site. Thanks.

designova

Please contact us through our support mail wordpress@designova.net

Default-user

Hi, I am having trouble getting the sidebar to display. Can you tell me what I might be doing wrong? I have emailed this issue to the support email as well. Thanks

designova

Please check your mail.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

slow customer service. I have posted my urgent problem to the Designova “Support”?” after 4 days still no response. And I’m still waiting.

designova

We are having a lot of queries right after the weekend. We will get back to you on forum.

Default-user

I’m still waiting, and I also wrote that my problem was urgent!

designova

Please check the forum.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

Prebought question:

Is it possible to combine with WPML plugin? Is it possible to get all the demo content into theme? Is it possible to get orange theme color? Is it compatible with Apple phone responsive?

Thanks, looking forward.

designova

This theme don’t have any special code for supporting WPML plugin, but we supply po/mo files for multilingual support. We have supplied 12 demo data for 12 variants in the pack. You can change to any color scheme just with one click. It have responsive design. But it may feel a bit slow due to animations, we have already fixed it and will update the theme soon.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hey guys!

I left a message on your forum a while back but I still haven’t received a reply, I’m posting the forum posts below:

http://support.designova.net/forums/topic/fix-contact-form/ http://support.designova.net/forums/topic/portfolio-page-acting-weird/

Also how do I change the title on the front page? I’d like it to say Head Studios – sydney web developmetn or something like that but at the moment it’s just saying ‘Head Studios’

designova

Please check the forum. Please refer the theme documentation to setup the home page.

Default-user

Hi, can you tell me which part of the theme documentation I should go to?

designova

Please open the file DownloadPack >> Documentation >> index.html (Open the file in a browser). You can easily navigate to the required section.

Default-user

Ok I’ll check it out but I remember I was looking through it and couldn’t find anything on this so if you let me know what I should search for it would really help, otherwise I’ll do my best

designova

There is navigation menu in that. You can easily navigate to the required section.

Default-user

I would like you to tell me specifically which section I would need to navigate to, thanks!

designova

Please see the section C & D.

Default-user

Thanks!

Default-user

Guys I wasn’t able to fix this issue, can you tell me specifically how to fix this issue:

http://designova.queryloops.com/forums/topic/fix-contact-form/

I don’t want you to say “Check the documentation”, I would like you to tell me specifically what is wrong.

Thanks

  • Has been a member for 0-1 years

hi. i want to buy the “REALM – One Page Parallax Retina WordPress Theme” but before purchase, i want to ask you a question. Can we more the isotope part in single page?

designova

You can display only one set of portfolio. It cannot be grouped into separate sections.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
pudanek Purchased

Hi! Can I change the font or do something that I can write in Latvian language? and how? we have some additional symbols! Thanks a lot!

designova

Please contact us through support mail wordpress@designova.net

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hey guys, I have asked you this multiple times on the support site and still have not received a straight answer so I will try again here. On headstudios.com.au at the bottom when I enter content into the enquiry form I don’t get a success message, any idea on how I can fix this?

I assume all the fields should be cleared and a success message should show but it’s not working on my site for some reason

https://www.dropbox.com/s/3yde2sqpeoc6bk1/Screenshot%202014-03-27%2023.37.27.png

Thanks

designova

Hi, will you please check it again? We have not received any Support Ticket email from ‘HeadStudiosWeb’. Please send it to us via: http://designova.net/support.html

Default-user

The link to the support forum question is here:

http://designova.queryloops.com/forums/topic/fix-contact-form/

Just answer the question and stop saying “It wasn’t put in our forum”

designova

Hi, we are extremely sorry for the delay. Our developers are very busy now. We will check it with higher priority and will get back to you.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
grinnzn Purchased

Please give me the dimensions for Background Images (Splash Page)

designova

Please drop us a mail to wordpress@designova.net

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, I sent an email to support in regards to this question but thought I would post here as well.

1. Does the theme not support HTML5 and HTML5 Canvas? I tired to use canvas on one of my pages but it would not work.

Thanks!

designova

This theme comes with HTML 5 support. Also it is built in Bootstrap. So it should support HTML5 canvas. Please send the HTML5 canvas code to us we will verify it.

Default-user

Sent!

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • United States

Designova is the #1 Web Design Company in the ENTIRE forest. They understand deigns, creativity, business, beauty and just simply what looks good, they know what draws a customer.

All great themes, simple, dynamic, easy to read text, beautiful layouts and images with some of the best support you can ask for. Designova is definitely a tall shade tree in the forest.

designova

Thank you Jai_nos :)

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