255 comments found

Hi M, where I can found the code to activate LayerSlider? Thank you

M-Theme

Hi, please go to the page => Page Options => Slideshow => Select the slider you have created.

tccstudio

So, the activation code is not needed?

M-Theme

Yes.

Hello. I’ve copied your testimonial carousel shortcode from the theme page example and did not change anything except the actual testimonial content (from … to lorem ipsum) and I inserted a img url from my media library.

https://greatsouthbaycandles.com/test/

The carousel looks nothing like the example, it is cut off, not centered, and no icons are showing up. I just updated the theme so that isnt the issue.

[testimonial_carousel auto="true" speed="800" pause="5000" mode="fade"]
[testimonial_item avatar="https://greatsouthbaycandles.com/wp-content/uploads/2014/09/IBNMemberBadge2014sm.png" name="Loan Banh" role="HR Director"]<em>Lorem ipsum</em> dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim[/testimonial_item]
[testimonial_item avatar="https://greatsouthbaycandles.com/wp-content/uploads/2014/09/IBNMemberBadge2014sm.png" name="Loan Banh" role="HR Director"]<em>Lorem ipsum</em> dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim[/testimonial_item]
[testimonial_item avatar="https://greatsouthbaycandles.com/wp-content/uploads/2014/09/IBNMemberBadge2014sm.png" name="Loan Banh" role="HR Director"]<em>Lorem ipsum</em> dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim[/testimonial_item]
[testimonial_item avatar="https://greatsouthbaycandles.com/wp-content/uploads/2014/09/IBNMemberBadge2014sm.png" name="Loan Banh" role="HR Director"]<em>Lorem ipsum</em> dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim[/testimonial_item]
[testimonial_item avatar="https://greatsouthbaycandles.com/wp-content/uploads/2014/09/IBNMemberBadge2014sm.png" name="Loan Banh" role="HR Director"]<em>Lorem ipsum</em> dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim[/testimonial_item]
[/testimonial_carousel]

Thanks, Danielle

M-Theme

Hi, Danielle. Please deactived the plugins you have added, ( not the plugins my theme needed). The testing the issue.

Hi M-Theme, I’m using your theme for one of my websites and I believe you use the fancybox plugin for the images.

WordFence has demanded that I update this plugin immediately!

http://blog.sucuri.net/2015/02/zero-day-in-the-fancybox-for-wordpress-plugin.html

Although, if I try to update fancybox using the plugin available here, it breaks the site

https://wordpress.org/plugins/fancybox-for-wordpress/

Can you release a immediate theme update with this plugin updated? As it looks to be pretty Vulnerable.

http://www.wordfence.com/blog/2015/02/vulnerability-fancybox-plugin-wordpress-update-immediately/?utm_source=list&utm_medium=email&utm_campaign=fbox1
M-Theme

The fancybox used in my theme is the latest version 2.1.5.

genrec Purchased

Hi I just downloaded this theme. Am I suppose to unzip and take the other zip out of the folder to install, because it is not letting me upload the zip from the download from this site?

M-Theme

Hi, after you downloaded the theme, you should upzip the package, then upload the zip file: reatro.zip to your site VIA wordpress backend, or upload the folder “reatro” to your HOSTING VIA FTP, to: wp-content/themes/

Here is the doc for install theme: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

If you have any question, please let me know.

genrec Purchased

I unzipped the file like the documentation said, and uploaded the zip..but why is the no woo commerce in my dash panel?

M-Theme

Hi, woocommerce is a plugin, you should install it after you actived the theme.

Default-user
genrec Purchased

Are you saying afetr I download the reatro zip, I still need to go to woocommerce download it and then load it in? the Reatro zip does not contain it inside already?

M-Theme

Yes, you need to download the plugin: woocommerce

genrec Purchased

Hello, also wondering was there away to turn off the shopping cart price bar up above the navigation that’s under the main logo in the titlle? Like if I wasn’t going to have a cart anytime soon, no one would have to see the $0.00 below the title section?

M-Theme

in: header.php

Remove the code:

<?php if(twoot_get_checked_func('woo_activated')) { echo twoot_woo_generator('mini_cart'); } ?>
genrec Purchased

is Matt around anymore?

M-Theme

Hi, I’m sorry for the later reply, I was out for 2 weeks. Now I’m back.

Default-user
genrec Purchased

Thanks Matt, is Reatro Wordpress 4.1 ready now? Does it also contain the newest version of woocommerce if redowload he zip?

M-Theme

Yes, it supports 4.1. Woocommerce is a plugin, you need to download it on: woothemes.com

genrec Purchased

Hi Matt, ok I just downloaded woocommerce 2.3 from their site, and the Reatro again. Are you saying to load Reatro, then woocomerce as a plug in and it should work together? Thank you

M-Theme

Yes.

merlinis Purchased

Hello,

Could you tell me how to show the tax at the shopping cart?

Ive already added “( {price_excluding_tax} )” to the price suffix but it isn’t showing for some reason.

The webshop in question is: http://kraanspot.merlinis.nl/

Thanks for the support.

M-Theme

Are you using a plugin for the tax?

Matt,

Is Reatro compatible with the new Woo 2.3.0 update?

M-Theme

Yes.

Hi Matt! It appears that the product carousel in your theme is showing items that are out of stock in woocommerce. The woocommerce “hide items that are out of stock” is checked off but alas, they are still showing up.

Is there a way to have the items automatically be removed from the carousel?

Default-user

NVM fixed it by putting items to draft

M-Theme

OK, I have maked this issue. Maybe will improved it in next update.

Hi I’ve updated woocommerce and now the plus and minus signs either side of the quantity box on the product page are missing. Im trying to figure out how to fix this but not getting very far. Are you able to help with this? Thanks Matt :)

pusscatandportia

Any help with this? Thanks! :)

M-Theme

That’s the new WooCommerce has removed the feature. I will add it later, now you can use the plugin: https://wordpress.org/plugins/woocommerce-quantity-increment/

I am also having the same problem as pusscatandportia – my plus/minus quantity buttons on products are MISSING! Client is flipping out. What can I do?

M-Theme

That’s the new WooCommerce has removed the feature. I will add it later, now you can use the plugin: https://wordpress.org/plugins/woocommerce-quantity-increment/

Default-user

Works for me!

tccstudio Purchased

Hi guys, I’ve some issue about my website with Reatro theme.

1. The ‘x’ (remove) button in the cart doesn’t work on Safari 5.1 or older. Is there a solution to fix it?

2. Is possibile to remove link to the image-icon on the portfolio thumbs in this page? http://www.analogyrecords.it/shop/artists/ I would to link all the image (with rounded block) to the relative portfolio. I am no interested in the image preview.

3. In the same page as above (http://www.analogyrecords.it/shop/artists/) the page doesn’t get the right title that’s in the title form (now is “Artists”) and it put “Archives”- Also the title page is “Portfolios” and it’s wrong. I want to use “Artists” both for the title of the page in browser and for the title on the top of the page (above the thumbs). I don’t know why the title form (and description) doesn’t work on this page. On the other page they works fine.

If you answer me I can send you the access code to FTP and WP.

Thank you for your support.

P

tccstudio
tccstudio Purchased

The basic code to access the webiste are: admin / superrobbo . Thanks

M-Theme

1). Hi, I have checked it on Safari 5.1, but does’t see the issue, please test it on my demo site: http://reatro.themewoot.com/shop/ again?

2). in: reatro/templates/content/loop-portfolio-grid.php

Remove:

<?php echo twoot_generator('zoom', $type, 'gallery'); ?>

3). Please Create a page named: artists, then select the page template as: Portfolio

tccstudio
tccstudio Purchased

Hi and thank you for your message. 1. I’ll test again; 2. OK 3. I’ve already do it but in the meanwhile I’ve understood that the problem is about categories’ permalinks that was ”/artists”. The same of my page.

Thanks

Hi Matt,

Not sure when this started happening. It seems that Woocommerce is doubling up with buttons during checkout… there are two “proceed to checkout buttons” now (one is an input, styled to your theme… the one below it is just an a tag)

http://imgur.com/pt2eO04

On the checkout page, PayPal options coming up twice!

http://imgur.com/2L0JjYM

One is an ul with a class of payment_methods methods

The bottom one is a div ID of “payment”

I am guessing WooCommerce has added these with the latest update.

Or is it just me?

I can “hide” these elements via CSS but I didn’t want to do anything before I ask if you know what is going on.

Thanks, Danielle

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