79 comments found

I’m having issues with the Header slider, I’ve loaded 5 images in the theme options under header but can’t get the header images to appear on the home page, please can you help

pixarwpthemes

You ticket is replied bro. Please follow the support ticket for further communication regarding your issue.

Thank You

A few minor glitches but the supports been incredible. They keep getting back to me with the problem fixed within 12 hours of posting a ticket often within 4. There’s nothing worse than a theme with no support so on that basis I’d thoroughly recommend this theme.

pixarwpthemes

Thank You so much buddy for such nice words for our support team and for recommendation.

Thanks a lot.

Regards.

Check this site license http://stanciasalsa.ru

pixarwpthemes

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

Section Our Team Incorrectly displayed in IE when more than 4 members

pixarwpthemes

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/ Please wait to get reply on your ticket if submitted already.

Regards,

logosi Purchased

Just purchased, beautiful work. I installed AND uploaded the dummy data, but I’m getting a lot of this…Is there an updated dummy xml?

Failed to import Media “user” Failed to import Media “browser” Failed to import Media “camra” Failed to import Media “clock” Failed to import Media “conversaion” Failed to import Media “news” Failed to import Media “services-btn” Failed to import Media “services-btn2” Failed to import Media “services-btn3”

Default-user
logosi Purchased

Figured that out, so never mind, but posting a 2nd question

pixarwpthemes

Cheers!!!!

logosi Purchased

Have the theme working pretty good.. but MUST change the menu. How is that done please? I’ve gone to OPTION TREE/SETTINGS, chosen SERVICES… called it a different name, clicked SAVE,, but nothing is changed and when I look again, I see no change happened.

Please advise. Love the theme, but it’s for a client and SERVICES is not what they do.

pixarwpthemes

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/

Regards,

Do i have to add any javascript files to get the skill progress bars to work properly, at the moment it is showing them all as full even though they are set to 70%.

Jason

pixarwpthemes

Please use the support site to get help for your issues and queries regarding our themes.

http://pixelartsupport.ticksy.com/ Best Regards,

Hi

We really want to buy this but testing it on an iPhone 4s its VERY laggy and slow and unresponsive to slide/touch most of the time – like the theme is too much for the phone. Can you please test, adjust and re-confirm all is ok so we can purchase and your sales increase from those who are looking for a truly responsive theme. Thanks

logosi Purchased

Is it possible to adjust the speed of the images shown in the header slider? They are moving just a bit too fast for the client.

Please advise.

pixarwpthemes

Please submit a support ticket at http://pixelartsupport.ticksy.com/ for a quick answer.

Regards,

mickuk Purchased

I cant seem to permanently add or delete settings from the setting tree. When I click delete and save it just comes back. I have created a support ticket 4 days ago with no response as yet.

pixarwpthemes

All support are replied please check. If still not entertained please provide your ticket number.

Regards,

I have recently purchased this theme and have added a support ticket. I got a response asking for more details but now for some reason it is saying my purchase code is no longer working. I have tried it several times and I am still getting an error. It is frustrating to have no way to contact the support team.

pixarwpthemes

We did not found any such issue in our support system but we are checking it again if there is something wrong. Meanwhile you can contact the support team via email at info@pixarwpthemes.com

Sorry for the Inconvenience.

Regards,

love this theme!

can i delete pages?

i don’t really have use for “services” and “blog.”

thanks!

pixarwpthemes

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

Default-user

ummm i’m a girl…

second… okay thanks… hopefully that’s a speedy process? was hoping after posting here, like most themes, there would be assistance.

thanks!

pixarwpthemes

Your ticket is replied. :-)

Does this includes html only? I like to buy this template because I want to use it on my non wordpress site

pixarwpthemes

Hello, This is a wordpress theme so will work on a wordpress site. If you need a simple HTML version its here http://themeforest.net/item/reborn-retro-one-page-site-template/8638829?ref=pixarwpthemes

wanted to know if you can added more than one Google map as I have 3 business locations

pixarwpthemes

Hello Mate, Please use the support site for all the queries related to our products so you can get a quick reply http://pixelartsupport.ticksy.com/

Thank You

How easy is it to use Woocommerce in this theme?

pixarwpthemes

Hi Buddy,

Its not an ecommerce theme so we did not check or test it with any ecommerce plugin.

Thank You

Hi just wondering in works portfolio section why does an image become out of focus once you click on a thumb nail.?

how to keep resolution consistent?

Hi Guys I submitted a ticket but no response?

ticket number #312138

reggy23 Purchased

Hello, I submitted a ticket a week ago and I have yet to receive a response.

I will post my questions here and give a reply back email if you choose to reply back via email

QUESTIONS:

1 – how do I custom order the work categories? I want to order my categories in a specific way but I can’t because the theme orders my categories in alphabetical order.

1.1- I found a way to remove the “ALL” category tab that shows all the content of each category…but I cannot remove the content from the ALL category tab. how do I do it? How do i make sure that the work only shoes in the specific categories I assigned it to without appearing freely on the hidden all tab?

2- when looking at my site( using the reborn theme) on a mobile phone, i can navigate with no issues when i click on tabs like home , products etc. but when I click on the one that i created ( called FN) nothing happens. how do I fix this?

3- how can i create a scroll down feature in the despcription box? for instance how do i created a code that would hide a paragraph with a minus sign and show it with a plus sign?

my reply back email is rejomatic@hotmail.com

Default-user
reggy23 Purchased

What do you mean where to send my questions? I am sending them to YOU. YOU are the creator of the theme! If you meant what email to send your answers, i gave it to you already…it is rejomatic@hotmail.com.

Now I have a new problem. I am trying to put a slider shortcode in the work content posts but it does not work. it works in a regular post though…why???

Another question: how would i upload a youtube logo for the contact us section? you have all the social networks besides youtube.

Default-user
reggy23 Purchased

Please reply asap. I am doing work for someone and I need to have these issues reseloved like now!

pixarwpthemes

Hi,

Your submitted ticket is replied already on November 18, 2 days ago. Here is you submitted ticket http://pixelartsupport.ticksy.com/ticket/320184 and see the reply.

Also we did not receive any email from rejomatic@hotmail.com this email or anyother email for these issues.

So only post your questions on our support site to get a quick reply.

Thanks a Lot

reggy23 Purchased

please reply:

What do you mean where to send my questions? I am sending them to YOU. YOU are the creator of the theme! If you meant what email to send your answers, i gave it to you already…it is rejomatic@hotmail.com.

Now I have a new problem. I am trying to put a slider shortcode in the work content posts but it does not work. it works in a regular post though…why???

Another question: how would i upload a youtube logo for the contact us section? you have all the social networks besides youtube.

Please reply asap. I am doing work for someone and I need to have these issues reseloved like now!

pixarwpthemes

Hi,

Your submitted ticket is replied already on November 18, 2 days ago. Here is you submitted ticket http://pixelartsupport.ticksy.com/ticket/320184 and see the reply.

Also we did not receive any email from rejomatic@hotmail.com this email or anyother email for these issues.

So only post your questions on our support site to get a quick reply.

Thanks a Lot

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