75 comments found

I’m having issues with the Header slider, I’ve loaded 5 images in the theme options under header but can’t get the header images to appear on the home page, please can you help

pixarwpthemes

You ticket is replied bro. Please follow the support ticket for further communication regarding your issue.

Thank You

A few minor glitches but the supports been incredible. They keep getting back to me with the problem fixed within 12 hours of posting a ticket often within 4. There’s nothing worse than a theme with no support so on that basis I’d thoroughly recommend this theme.

pixarwpthemes

Thank You so much buddy for such nice words for our support team and for recommendation.

Thanks a lot.

Regards.

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pixarwpthemes

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

Section Our Team Incorrectly displayed in IE when more than 4 members

pixarwpthemes

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/ Please wait to get reply on your ticket if submitted already.

Regards,

logosi Purchased

Just purchased, beautiful work. I installed AND uploaded the dummy data, but I’m getting a lot of this…Is there an updated dummy xml?

Failed to import Media “user” Failed to import Media “browser” Failed to import Media “camra” Failed to import Media “clock” Failed to import Media “conversaion” Failed to import Media “news” Failed to import Media “services-btn” Failed to import Media “services-btn2” Failed to import Media “services-btn3”

Default-user
logosi Purchased

Figured that out, so never mind, but posting a 2nd question

pixarwpthemes

Cheers!!!!

logosi Purchased

Have the theme working pretty good.. but MUST change the menu. How is that done please? I’ve gone to OPTION TREE/SETTINGS, chosen SERVICES… called it a different name, clicked SAVE,, but nothing is changed and when I look again, I see no change happened.

Please advise. Love the theme, but it’s for a client and SERVICES is not what they do.

pixarwpthemes

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/

Regards,

Do i have to add any javascript files to get the skill progress bars to work properly, at the moment it is showing them all as full even though they are set to 70%.

Jason

pixarwpthemes

Please use the support site to get help for your issues and queries regarding our themes.

http://pixelartsupport.ticksy.com/ Best Regards,

Hi

We really want to buy this but testing it on an iPhone 4s its VERY laggy and slow and unresponsive to slide/touch most of the time – like the theme is too much for the phone. Can you please test, adjust and re-confirm all is ok so we can purchase and your sales increase from those who are looking for a truly responsive theme. Thanks

logosi Purchased

Is it possible to adjust the speed of the images shown in the header slider? They are moving just a bit too fast for the client.

Please advise.

pixarwpthemes

Please submit a support ticket at http://pixelartsupport.ticksy.com/ for a quick answer.

Regards,

mickuk Purchased

I cant seem to permanently add or delete settings from the setting tree. When I click delete and save it just comes back. I have created a support ticket 4 days ago with no response as yet.

pixarwpthemes

All support are replied please check. If still not entertained please provide your ticket number.

Regards,

I have recently purchased this theme and have added a support ticket. I got a response asking for more details but now for some reason it is saying my purchase code is no longer working. I have tried it several times and I am still getting an error. It is frustrating to have no way to contact the support team.

pixarwpthemes

We did not found any such issue in our support system but we are checking it again if there is something wrong. Meanwhile you can contact the support team via email at info@pixarwpthemes.com

Sorry for the Inconvenience.

Regards,

love this theme!

can i delete pages?

i don’t really have use for “services” and “blog.”

thanks!

pixarwpthemes

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

Default-user

ummm i’m a girl…

second… okay thanks… hopefully that’s a speedy process? was hoping after posting here, like most themes, there would be assistance.

thanks!

pixarwpthemes

Your ticket is replied. :-)

Does this includes html only? I like to buy this template because I want to use it on my non wordpress site

pixarwpthemes

Hello, This is a wordpress theme so will work on a wordpress site. If you need a simple HTML version its here http://themeforest.net/item/reborn-retro-one-page-site-template/8638829?ref=pixarwpthemes

wanted to know if you can added more than one Google map as I have 3 business locations

pixarwpthemes

Hello Mate, Please use the support site for all the queries related to our products so you can get a quick reply http://pixelartsupport.ticksy.com/

Thank You

How easy is it to use Woocommerce in this theme?

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