68 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having issues with the Header slider, I’ve loaded 5 images in the theme options under header but can’t get the header images to appear on the home page, please can you help

pixel-art-inc

You ticket is replied bro. Please follow the support ticket for further communication regarding your issue.

Thank You

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

A few minor glitches but the supports been incredible. They keep getting back to me with the problem fixed within 12 hours of posting a ticket often within 4. There’s nothing worse than a theme with no support so on that basis I’d thoroughly recommend this theme.

pixel-art-inc

Thank You so much buddy for such nice words for our support team and for recommendation.

Thanks a lot.

Regards.

  • Has been a member for 0-1 years

Check this site license http://stanciasalsa.ru

pixel-art-inc

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
vchubrik Purchased

Section Our Team Incorrectly displayed in IE when more than 4 members

pixel-art-inc

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/ Please wait to get reply on your ticket if submitted already.

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
logosi Purchased

Just purchased, beautiful work. I installed AND uploaded the dummy data, but I’m getting a lot of this…Is there an updated dummy xml?

Failed to import Media “user” Failed to import Media “browser” Failed to import Media “camra” Failed to import Media “clock” Failed to import Media “conversaion” Failed to import Media “news” Failed to import Media “services-btn” Failed to import Media “services-btn2” Failed to import Media “services-btn3”

Default-user
logosi Purchased

Figured that out, so never mind, but posting a 2nd question

pixel-art-inc

Cheers!!!!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
logosi Purchased

Have the theme working pretty good.. but MUST change the menu. How is that done please? I’ve gone to OPTION TREE/SETTINGS, chosen SERVICES… called it a different name, clicked SAVE,, but nothing is changed and when I look again, I see no change happened.

Please advise. Love the theme, but it’s for a client and SERVICES is not what they do.

pixel-art-inc

Hi,

Please contact the support team vis our dedicated support site. http://pixelartsupport.ticksy.com/

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Do i have to add any javascript files to get the skill progress bars to work properly, at the moment it is showing them all as full even though they are set to 70%.

Jason

pixel-art-inc

Please use the support site to get help for your issues and queries regarding our themes.

http://pixelartsupport.ticksy.com/ Best Regards,
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi

We really want to buy this but testing it on an iPhone 4s its VERY laggy and slow and unresponsive to slide/touch most of the time – like the theme is too much for the phone. Can you please test, adjust and re-confirm all is ok so we can purchase and your sales increase from those who are looking for a truly responsive theme. Thanks

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