315 comments found

Dnn Purchased

hi. how add more fieds to portfolio images?

Dnn
Dnn Purchased

another: any way to add arrow navegation on portfolio ?

PixFlow

Hi, please send us an email to pxflow@gmail.com so i can help you. :)

Hi I made the register at the PixFlow support there a while ago, but I do not remember which email and login name I used. To recover password needs these 2 informations. Could you tell me which email and login I am registered? Or only the email…? My purchase code is: 75c7e8da-1f31-4ff6-ab35-75c4d5be199e

PixFlow

Hello, please send me an email via pxflow@gmail.com so I can help you. :)

erikayangg

Thank you

PixFlow

You’re welcome.

Hi there,

is it easy to configure the contact form?

Do I just have to insert my e-mail address or something like that?

Thank you!

PixFlow

Hello mate, you can use contact form , it’s very easy to use.

Bought this theme, love the layout but thought I was going to get Layered PSDs with the download. Is this something I can get?

PixFlow

Thank you mate, yes you will get the PSD of theme elements if you download the full package.

Hello! Still no updates: Portfolio navigation is not correct if images are different sizes (you have to put the bigger one first to see the portfolio item without cutting bigger images). There is no shortcode generator. You promised update RS a month ago telling me to put bigger image first to portfolio item as “temporary solution”.

Please, tell us when all problems will be fixed?

INVISIBLE-DESIGN

Hello! I understand it is weekend etc. But I cannot tell that to my client who is waiting for the site working correctly. I cannot receive your help for few days.

Please let me know when you will be able to fix the problem with portfolio on http://mint.spb.ru/.

INVISIBLE-DESIGN

The problem is solved. THANK YOU! :)

PixFlow

You’re welcome :)

Hi

I love this template, but I am having trouble with the parallax banner. On a desktop it tiled vertically and centred on the join so looked strange, but looked great on mobile. The banner size was increased to sit perfectly on desktop, but on mobile it only shows the base of the image. Please see www.protein-breakfast.co.uk

Is there anyway around this? is there a recommended image size?

Thanks

PixFlow

Hey mate, thank you. 1920×1150 pixel is the size of image we used for our parallax background. Also we used a 550px height window for our website. Unfortunately parallax backgrounds are not functioning correctly on mobile devices yet, because they are made for desktop view.

How can I make it possible for the slider to show up on Mobile devices ? Isn’t it supposed to be responsive ?

PixFlow

If you mean the intro slider, it won’t be shown on mobile devices, because it was pretty heavy for those devices. Still you can add a revolution or layer slider to custom part and have it on mobile devices too.

Hi, I got a quick question. So I have played a bit with the navigation and I want the home icon on the sticky navigation to point to #intro.

I also wish to label the top arrow : “Move to Top”, either as a roll over action or as a permanent feature.

Please Help ASAP

Thank you

PixFlow

Hi, please send us your website URL and WP login information + FTP address and FTP login information to pxflow@gmail.com , so I can do that for you. :)

iamART Purchased

There seems to be a few issues I noticed.

1. The scroll up button and the contact button are overlapping.

2. The instagram icon is not showing up on my website.

PixFlow

Hi, I have sent a reply to both emails.

iamART
iamART Purchased

Thanks everything works now!

PixFlow

You’re welcome. :)

Hi I was just wondering if it would be possible to make the “more info settings” as the main page? Also, how do you add your own logo, instead of having the “Red Sky” logo on the top left?

Default-user

Okay thank you!

Default-user

Sorry another question, when I google search the website the paragraph that comes with it is still the template, although I already changed it on my website?

PixFlow

Google has already indexed your website previous information, it takes a little while to see the current information in search results.

FedeD85 Purchased

hi, I would like to know if it is possible to change the order of the menu items (for example, put the item after portfolio blog) and if so, how? thank you

PixFlow

Hi, it is possible, please send us your website URL and WP login information via pxflow@gmail.com :)

Hi there, me again… What is Red Sky control panel? It has locked me out of my account.

PixFlow

Hi, Red Sky control panel can not lock you out of your account. It’s a panel for customizing your theme and is accessible via “appearance > theme settings”.

This theme is a very nice 1 page layout and easily editable. My only complaint is the portfolio section. Since most of us are used to a pinterist like effect and the effects found at http://masonry.desandro.com/ the portfolio section has several drawbacks.

1) It will load the set number of post that you set in theme settings 10, 15, 20, etc. up to 30. This is great if you have carefully curated you posts by category and date to load a minimum of one in each category. Yet those posts also have to be of the last 10, 20, etc that you have posted. This is a serious user experience flaw and maybe could be fixed with a showcase checkbox or tag on your posts so that you could manually pick the work that you wanted to load first.

2) If you have filtered the results by one of your portfolio subnav items it a) doesn’t load the next items of that type when you click load more. Instead it loads the next (n) items that are next in order that you posted(I believe this is by date). So if for example you have a portfolio subnav of [digital, murals, paintings, posters, watercolor] and then you click watercolor and it sorts to the one watercolor that was loaded on website load, so you would then click [load more] if and only if you had more images tagged watercolor in the next (n) images to load would the user see more watercolor images. If there are not images of watercolor type in the load it appears as if the execution of [ Load more] didn’t work and you press it again thinking it is not working. This is a serious flaw in the operation of the portfolio feature of the theme. It is a function that my client wants me to fix and I of course can’t nor have the time to fix.

If you are thinking of purchasing this theme for it’s amazing portfolio feature and have more than 3 or 4 categories of work as well as more than 40+ images this theme may not be the best choice for you.

Again I will re-iterate it is a great theme and has a high level of customization features for the html/css code novice. But the portfolio feature needs a lot of work or a statement of disclosure as to how it actually works.

Just thought I’d save someone the troubles of discovery.

p.s. the current update is great, if you haven’t updated you should.

PixFlow

Thank you very much for your comment and your suggestions mate. You’re right. Red Sky is created for users who want a beautiful theme which is pretty simple to work with. It’s portfolio fits better for small and medium portfolio sizes. No promises, but we might consider your suggestions for our future updates. :)

Hello guys!
I wrote you 4 days ago because of the problem with intro banner. You had all correspondence in my email that describes this problem which was solved before but came again after WP update. Then you ask me same questions you asked before and after my repeated explanations you just keep silence. Be serious please and please help me with this problem.
Regards.
screenshot https://yadi.sk/i/BHX6bfrHZhzd2
website http://mint.spb.ru/

PixFlow

Hello mate, please check your mail.

INVISIBLE-DESIGN

Thank you. Problem is solved.

PixFlow

You’re welcome.

Dnn Purchased

Hi, im trying use this link to share the site blog page: http://closetoffice.com.br/blog/ and this show blank page, is possible fix it?

PixFlow

Hi, since the blog layout is loading in main page, there’s no easy way to fix this. I suggest you to share single blog posts or an archive page instead. :)

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