43 comments found

  • Bought between 10 and 49 items
  • Colombia
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Since your support system doesn’t work and it just made me get frustrated I’m writing here.

First of all: Your support system won’t allow me to create a ticket without choosing a “category”. The thing is that the categories dropdown WONT DROP DOWN.

My website (http://interlat.tv) has your theme Red Star e-commerce for wordpress installed. Everything that is theme related works, however, I installed a plugin called GoToWP (GoToWebinar and wordpress integration) and after adding such shortcode to a certain page, the page will never load and have an endless “loading” gif animation instead. (As seen here: http://interlat.tv/analitica-web-comunidades-virtuales/)

This isn’t the only problem I’ve had with your template. I installed a plugin from codecanyon called “Nice Notifications” and the plugin backend setup system (which seems to be run by AJAX) will never load, instead it shows an endless loading gif animation.

Any ideas on what is causing this and how to solve it?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
bo0m Purchased

Hello. Your single product page says “Reviews” underneath the product name, even when rating and reviews are turned off. Is there a way to remove this word? As it should not be needed if reviews are turned off. Thank you.

Default-user
bo0m Purchased

SOLVED: I sorted it out

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kstidham Purchased

How can you turn off the shrinking header? I modified the margin (top/bottom) for the menu in the css. Now when it shrinks the menu grabs the original margin from somewhere. I really wish I could just remove the shrinking function.

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