118 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The responsive theme on iphone 5 looks terribly messed up. Please see cdgosteopathy.co.uk. Are you sure this theme is actually finished? Can you give some pointers as to why the mobile site looks terrible.

LoveThemes

If you check the actual theme demo it works perfectly.

Your version is showing errors and irregular HTML tags coming from the content you have entered, this is nothing to do with the theme.

http://d.pr/i/I8mD

Even on desktop yours is showing both the normal navigation and the mobile navigation together which is wrong.

Default-user

there are hundred of css errors that have nothing to do with me. it’s your code that is causing the problems. I added header photography and logo, plus modified a tiny amount of php code in the header to load white or black versions of the logo, you obviously havent thought this theme through. Desktop version works fine on all browsers. How do i disable mobile responsiveness. BTW i have built hundreds of WP sites and this is the worst documented, messy CSS coded inflexible theme I have come across in over three years…

LoveThemes

It has absolutely nothing to do with the themes code, the demo works perfectly and out of 202 people who have bought the theme only you have this issue.

That is because the HTML you are adding in the content section is what is breaking, this for instance: http://d.pr/i/hwOj this is not valid HTML.

That is nothing to do with the theme, that is content, content that you have added.

As for CSS errors, ever thought that these are edge errors that come from using vendor prefixes like -moz -webkit etc?

These errors don’t break a single thing, they are necessary.

Default-user

meeow, to be clear i have checked thoroughly and the html on page is actually correct. there are no unclosed or unopen braces, so why w3c validator flags those errors i have no idea. this is wordpress 3.6.1 i have not added any css only expanded slightly on the tagline class in responsive.css so that i can change page title colour and message text colour in the header to prevent obscuration on various dark or light header backgrounds. Also note that a 400px wide logo causes problem on mobile, it doesn’t scale down or centre for smaller devices, unlike on page graphics and so causes a layout problem, same too with header image and most probably with page backgrounds / watermarks that i originally added. Now that i am aware of these issues,limitations, inconsistencies i have gone back to orginal theme files and can hopefully resolve. my only complaint is the lack of theme customisation eg colour, typeface, reversed logos etc that can be done in wordpress without having to manually edit css and php templates and that is why i believe this is a weaker theme in comparison to other similarly priced themes. however if NO customisation is required i’m sure it is fine. by the way the contact form worked in a peculiar way too. all in all this has been a very odd experience”

LoveThemes

This is not valid HTML http://d.pr/i/WLrO

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Italy
GBRWEB Purchased

Hello, I bought and installed this nice theme and everything works perfectly. Very nice layout. However, the contact form is not working (no email sent by the site) and also I would like to install the CF 7 instead, without breaking your visual layout. Can you help me on this? Thanks in advance!

GBRWEB
GBRWEB Purchased

You can see it right here www.studioregistrazionebergamo.it

LoveThemes

Everything looks ok, the only thing that would prevent it being sent is if a validation error occurs, i.e: if the email isn’t valid etc…

GBRWEB
GBRWEB Purchased

Thanks. However I’ve been trying by entering email addresses that are active and working. But nothing received. Can you try yourself ? I’ll let you know if I receive anything.

LoveThemes

Seems to have sent ok for me.

GBRWEB
GBRWEB Purchased

That’s very strange. I receive yours but none of mine. No email I enter works. Can you please try again and then let me know how this comes? Thanks

GBRWEB
GBRWEB Purchased

Is there a way to remove that validation you are talking about? I mean, it is only necessary that all emails entered have @ and extension. No other control is needed for me on this.

GBRWEB
GBRWEB Purchased

Well it looks like that if I enter a @gmail or @yahoo email, nothing arrives. Is there a way to fix this ? Thank you!

LoveThemes

It uses PHPs check DNS function so I don’t see why it errors, unless your host is running an incompatible version.

You can remove the if statement in inc/contact-form.php

GBRWEB
GBRWEB Purchased

I test one more time and finally I found that the admin email is @gmail.com and I was entering in the form another email with @gmail.com. That way it won’t work. So now I found the bug now …. There is one more thing I wanted to ask: to prevent future spam I use to install CF 7 together with another plugin. I’ve tried on your theme but it doesn’t keep the layout formatting. How to I fix this?

LoveThemes

You’d need to manually style anything you add.

GBRWEB
GBRWEB Purchased

Ok, I’ll let you know in case. Still, there is something wrong with the contact form landing url. It ends up to a “not found page”. Where do I edit it? thanks

LoveThemes

It just redirects to your home URL, in contact-form.php

LoveThemes

It doesn’t for me, when I tested it took me back to the homepage as expected.

GBRWEB
GBRWEB Purchased

Can you try again?

LoveThemes

Yep, redirected back to homepage…

GBRWEB
GBRWEB Purchased

Thanks, how do I change it to a custom page? (I’m not a technician…)

LoveThemes

Look in inc/contact-form.php at the very bottom you’ll see the redirect, just put whatever URL you like in there.

GBRWEB
GBRWEB Purchased

You mean instead of $url ?

GBRWEB
GBRWEB Purchased

Here ? else { echo ” <script type=’text/javascript’> window.location = ’$url’; </script> ”; }

LoveThemes

Yes, or in template-contact.php change the hidden redirect field.

GBRWEB
GBRWEB Purchased

Thank you very much so far.

GBRWEB
GBRWEB Purchased

One more thing: please check one of the portfolio link you can find by the bottom of the page here http://www.studioregistrazionebergamo.it and click it. As you can see the header of the project description is white, empty. How to I fill it ? Thanks

LoveThemes

Set the static header image from Appearance > Customize > Header

GBRWEB
GBRWEB Purchased

It works, however the custom button doesn’t appear. Please check http://www.studioregistrazionebergamo.it/portfolio/regia-direzione-artistica/ How comes?

GBRWEB
GBRWEB Purchased

Actually it does show up only in homepage, but I want it to show up only in portfolio projects!

LoveThemes

Set a featured image on the page, it is outlined in the docs.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

my mobile view is glitchy looking…any thoughts? www.ameup.com

LoveThemes

Would you like to define “glitchy”? What am I looking for?

Also, make sure you have the latest version.

Default-user

I am guessing its because my logo and header background size is optimized for larger viewing like 27 inch macs? Glitchy as the logo and header do not render properly and its getting squished. What is the proper image size in order to have full optimization for all devices? Do I have to stick with a 1920×400 for the header and is there a set image size for the logo.

Default-user

and yes my theme is up to date.

LoveThemes

No you dont have to stick to it, you can scale it to suit. As for the logo it does have contraints but you could modify those in responsive.css to accept any size you like.

Default-user

i am changing the code on the go daddy hosting site…however it is not rendering. do i need to refresh anything on the wordpress end? i would think it should change immediately since they are connected….

/** * iPhone (portrait) */ header#header, #header_image { height: 400px; }

logo

{ width: 25%; }

LoveThemes

No it should take effect straight away. Unless GoDaddy employs some sort of caching? Or you are using a caching plugin?

Default-user

no i am not using a caching plugin…

Default-user

is there anything else you can recommend?

LoveThemes

Are you editing responsive.css directly or adding it to custom.css?

Default-user

i am editing it directly and over-writing the old file on go daddy.com via the file manager within the hosting section.

Default-user

I posted the code up top. I tried changing the % for the logo multiple times with different percentages and it doesnt seem to render on my phone….. am i editing the code properly?

LoveThemes

Why are you editing header#header?

#logo
{
    width: 75%;
}
Default-user

this is what i edited

/** * iPhone (portrait) */ header#header, #header_image { height: 400px; }

logo

{ width: 25%; }

logo h1,

logo img

{ margin-top: 35px; }

Default-user

logo

{ width: 25%; }

logo h1,

logo img

{ margin-top: 35px; }

Default-user

for whatever reason its not letting me paste it correctly. i did edit #logo and changed the width to 25% even to play around with it and nothing. I wound up having to resize my logo unfortunately.

LoveThemes

Viewing source shows it still as 75%. So something must be not updating with your host, or another media query is taking precendence.

Make sure no other media queries have an !important tag. Use dev tools to debug.

LoveThemes

You really shouldn’t be using a file manager for modifying, if you’re going to modify you should use a proper code editor to prevent errors.

Default-user

well that is how I setup the site. it is in the public html folder so it should not be an issue. Perhaps it is something to do with godaddy itself. also, if i were to edit the custom.css would this override the other code regardless ?

LoveThemes

No because responsive is media queries, it must be a godaddy cache issue of some sort. Never heard of anyone not being able to save a file though.

Default-user

public_html/wp-content/themes/refinery

this is the path i have as to where the css file is being saved...no matter what i edit on the file it is still not showing up on mobile... any other possible suggestions?
Default-user

nevermind…fixed it thanks….

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Nevermind.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Scott, great theme. Love the simplicity and design.

Anyway just a quick one, I have noticed when using Safari on my macbook the primary nav holder at the top of the page creeps up when scrolling down then back up the page. It seems to stick, not sure if it’s the css or java.

Not a big problem as it seems ok on Firefox but if you could take a look I’d be most appreciative.

Cheers

LoveThemes

Latest version of safari? Doesn’t seem to do it on latest.

mafgibson

Holy crap that was a fast reply…Safari 7.0.2 on Mac, seems like it’s the latest.

LoveThemes

I’ll check it out further.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I know the theme says ‘Translation ready’. Does it support WPML? It’s not on their compatible list.

Thank you,

Biz

LoveThemes

I’ve not personally tested but there a few users using it perfectly.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hallo, just bought the theme and setting it up for a friend of a mine. I’m struggling to get thumbnails to work, though. Here’s my problem: my portfolio images are not always square, so I need to define a different area for the thumbnail. I can change the thumbnail inside the “Edit image” menu, but this wouldn’t reflect on the portfolio page. How can I do this?

Thanks in advance!

LoveThemes

You’ll need to modify the CSS and also the function that resizes the image inside functions.php look for this:

add_image_size( 'portfolio', 250, 200, true );

Edit to the size you want, or remove altogether.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I also want to add this solution, maybe someone else could find this interesting. If you want to avoid scrolling everytime you navigate between portfolio items, add this code just before the </head> tag inside header.php:

<script type="text/javascript">
function add_primary_anchor_to(klass) {
  var link = jQuery(jQuery.find('.portfolio ' + klass)).parent();
  var current_link_href = jQuery(link).attr('href');
  jQuery(link).attr('href', current_link_href + "#primary");
}

jQuery(document).ready(function() {
  add_primary_anchor_to('.prev_post_link');
  add_primary_anchor_to('.next_post_link');
});
</script>
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I just purchased this and I was trying to play with it a bit and I found a problem. I created a primary menu, and I really need submenus so I’ve put two of them in the menu. The problem is, one of the submenus doesn’t show in the right spot! I expect it to drop down from it’s parent, but it’s not. It drops down from another item.

I’m new to WP so it’s most likely my mistake, but I cannot see where I did something wrong. Here’s two images of the problem and the menu setup.

LoveThemes

Make sure you have the very latest version, this was fixed.

Default-user

Thanks for the reply, I downloaded it from here just three or four days ago. It says it’s the 1.2 version, but I can’t find which is the latest version.

LoveThemes

Is your menu called Primary?

Default-user

Yes it is.

I even re-downloaded and installed with another name, and now the new one won’t recognize the sub-items, putting all the item next to the others. The old one still does that thing.

LoveThemes

Link to the site?

Default-user

It’s in my local folder…

LoveThemes

Hard for me to test without having a link so I can debug.

Replace assets/css/application.css with this one and let me know if it works:

http://themes.ikreativ.com/refinery/wp-content/themes/refinery/assets/css/application.css
Default-user

Yeah I know, but that solved my problem! Thank you!

LoveThemes

Awesome, looks like when I pushed the original fix to Themeforest it actually hasn’t gone up.

Default-user

Don’t worry, I just hope this helps other folks too.

LoveThemes

Yeah, I’ll be re-uploading the fix too.

  • Has been a member for 0-1 years

Hello

I have recently purchased this theme (Version 1.2) and have set up the primary menu navigation. The drop down menus only drop down in a fixed position under the first menu item and they don’t follow the rest of the menu items. It does this in both Safari and Firefox.

I’ve not made any edits to the site yet –¬†any suggestions?

LoveThemes

You need to login with the purchasing account for support.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Oh!

Hello again…

I have recently purchased this theme (Version 1.2) and have set up the primary menu navigation. The drop down menus only drop down in a fixed position under the first menu item and they don’t follow the rest of the menu items. It does this in both Safari and Firefox.

I’ve not made any edits to the site yet – any suggestions?

Thanks

LoveThemes

If you read back to the previous comment before yours, this was fixed and pushed as an update but it appears something has gone wrong and the update never went live so the bug still exists, I have to re-upload the fix but you can just grab the application.css from the demo and replace yours with it.

Grab it here: http://themes.ikreativ.com/refinery/wp-content/themes/refinery/assets/css/application.css

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years

Along this thread, my navigation menu isn’t showing up on an iPhone. The three line symbol is there and when you click it the screen moves to the left to show the black space where the menu in the demo appears, but there are no menu items showing.

The menu is assigned to Primary navigation and shows fine on a larger monitor.

Suggestions? Thanks!

http://www.kateyorga.com
LoveThemes

Make sure the menu is called Primary.

Default-user

I don’t think that detail (that the new menu should be called ‘Primary’ is in the documentation. But it worked! Thanks for your quick reply.

LoveThemes

It’s mentioned in the Docs. Glad it’s working!

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years
Hi there, I have created a page called Portfolio, which I’ve set to the Portfolio template. I’ve added a featured image which shows up. However, when you click either of the portfolio items, the header image disappears. What have I done wrong? Thanks! Allyson http://kateyorga.com/portfolio/
LoveThemes

This is explained in the Docs.

For blog posts, archives, single posts etc…you set that image in Appearance > Customize > Header.

Default-user

Sorry – you’re right. I had done it but I guess I didn’t wait for the image to finish uploading and I had closed it before it was ready! Working just fine now. Fabulous theme and support! Thanks!

LoveThemes

Haha, no problem, enjoy!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

What is the best way to remove the sliding part of the content?

LoveThemes

Which part?

destroy_all_humans

when the content slides in, I’d rather have it static and always on the screen.

LoveThemes

Remove the class ‘animated’ from whatever you want static.

destroy_all_humans

Thanks. I just bought and installed this theme and noticed something in chrome. It adds a few hundred pixels in height on chrome where in IE the scroll window is based on content height. I havent edited any css yet. Just content. None of the divs extend to the very bottom either. Any clues?

LoveThemes

I’m not seeing that in Chrome. Follow the Docs, import the sample.xml so it is set like the demo then see.

destroy_all_humans

I reinstalled everything, even chrome. Tested on localhost and 2 different web servers. Tried it on 4 different computers but the Issue persisted. The only thing that fixed this problem was removing the animation from the tagline. Not sure how it is escaping everyone else.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The menu, which works perfectly on desktop version, is not working for mobile devices. I’ve noticed a lot of people have faced the same issue. The answer was supposed to be “set menu as Primary”. I’ve done that but still got nothing.

Am I missing something? Is there any other step I need to follow? PS: I created several WordPress pages and added them automatically into my primary menu.

Thanks!

LoveThemes

Name it Primary.

Default-user

Excellent! Thanks!

LoveThemes

No worries!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to make the contact feature to work. My admin email is from gmail. It’s all set in Settings > General. When I try to send an email via this contact feature, nothing arrives in my inbox. I tried removing this ‘if’ statement from ‘contact-form.php’ but that didn’t work too. I’ve already checked all my folders in gmail, including spam, social and promotions.

I’m I missing something here?

LoveThemes

All that is required is to add your email address. Check your server logs to see if your server is causing any issues.

Default-user

No errors found. What kind of message does this contact-feature log when an e-mail is sent succesfully, or with no success or maybe when it attempts to send an email?

LoveThemes

The form doesn’t log anything, it’s just a simple PHP script. Any errors will be logged by your server.

Default-user

You have never faced this error before? Do you think my server is blocking this contact feature? Is there a way to unblock it?

LoveThemes

No, never and no other users have reported it. It could be the server and it could be many different things depending on server configuration, but it really should just work.

LoveThemes

When you fill out the form testing, make sure you put valid credentials into the form, including a real email.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it possible to add the portfolio gallery frame into other pages besides the home page?

LoveThemes

Yes, include the file with PHP.

Default-user

I’m sorry, I’m new at php. Do I need to copy the code from portfolio.php into my page?

LoveThemes

No, you need to include it with get_template_part()

Default-user

So, on my page, selecting the html editting, I should add something like this: <?php get_template_part( ‘portfolio’, ‘my_page’ ); ?> ?

Could you send me an example, please?

LoveThemes

No, you need to edit the actual page template or location where you want it to appear, i.e: if I wanted to display it in a page called about, I would open page.php via Appearance > Editor and do something like this:

<?php if ( is_page( ‘about’ ) ) : ?> <?php get_template_part( ‘inc/portfolio’ ); ?> <?php endif; ?>

Default-user

Perfect! Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I added this javascript (very simple js) I made into this page in my website, which contains the portfolio widget in the bottom (or footer?) of the page. Suddenly, the portfolio widget is not showing the images it used (and it is supposed) to show. Is there any workaround I can do to solve this issue?

LoveThemes

What javascript? Where have you added it? Obviously it is conflicting and breaking the theme JS.

Default-user

I made this javascript myself. A simple one, actually. I added it into Refinery’s theme root directory. Then I added ”<script src=”my_javascript_path/myjs.js”></script>” into header.php and also I added ”<script type=”text/javascript” src=”http://ajax.googleapis.com/ajax/libs/jquery/1.4.0/jquery.js”></script>” and ”<script src=”my_javascript_path/myjs.js”>” into my html page.

Do I need to add my javascript into refinery/js directory?

LoveThemes

jQuery is already included, don’t reinclude. Your JS may also contain errors.

Default-user

The js doesn’t contain errors. The problem is regarded to the js version, I suppose. If I remove this jQuery importing, or change its version, my js doesn’t work. at all.

LoveThemes

Wordpress includes its own version of jQuery, which will be the latest. removing this is bad practise. You should make your script work with the Wordpress version of jQuery.

It may be the way you are using jQuery in your script, you should be doing jQuery(document).ready(function($) {

Default-user

The solution is: insert into aplication.js the javascript code and remove those previous references I did on my page. Problem solved.

LoveThemes

Yes, because application.js uses jQuery correctly. I assume you used with just $ which is why your script failed.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years

Hi there, I’m on v 1.2 but having an issue with drop down menus.

The first item in a list is fine, but when you are on t he page of other menu items, the page name shows in the nav menu flush left with no padding.

I’ve tested this theory out by adding more pages under the menu item.

I’ve tried replacing the application.css page as mentioned in other posts.

here is an example http://kateyorga.com/cv/

Thanks for your help.

LoveThemes

I dont quiet understand? Maybe because you have duplicates?

Default-user

No – I’ve just added those to test my theory. The first item in a list is fine, it’s when you go to a page below that. Then the menu is funny and the link to the page you’re on is flush left.

LoveThemes

Modify application.css, the padding seems wrong here: nav#primary ul li.current_page_item

Change the padding to suit.

Default-user

Thanks I removed all the padding and the problem is resolved. Truly appreciate the fantastic support for this theme!

LoveThemes

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Is this theme compatible with WordPress 3.9?

Thanks.

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