32 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Would love some assistance in installing this theme on my website, having a lot of trouble and never used a purchased wordpress theme before. I tried installing it and when I try to select the theme, it says the theme is installed but is broken because the theme is missing a template.

quitenicestuff

Hi showyourstrength,

Many thanks for purchasing, although unfortunately you’ve bought the HTML , not the WordPress version. The WordPress version is is available here: http://themeforest.net/item/relief-charity-responsive-wordpress-theme/2507814

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

Hi… perhaps this is a dumb question, so i apologize in advance: How and where do I change the settings in the contact page to have it send the contact info to a specific email account? :bashful: Im kinda learning in the process here, but this one is breaking my head. Thanks!

quitenicestuff

Hi verucazenda,

Go to “Appearance > Theme Options > Contact Settings”. By default the contact form will send mail to the email address you entered when installing WordPress, or if you enter an address in the page mentioned above it will send it there instead

Hope that helps!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

BTW .. love the design..great job!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

i got the html version…

quitenicestuff

Hi verucazenda,

Oops sorry about that, misread which item your comment was for.

Since this is a HTML template you will need to create the PHP features yourself, nothing too complicated though. You just need to create PHP script for the form to submit to and send the mail.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

Thx!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
hattensh Purchased

I am trying to change the flikr feed/boxes at the bottom to show my pictures but its not working. What URL am I supposed to put please? I have the HTML version

quitenicestuff

Hi hattensh,

Since we resolved this issue via email I’ll just add a comment here with the answer for others:

You need to add your Flickr “ID”, not the URL . To find out your ID you can enter your Flickr URL in the following website: http://idgettr.com/

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I change the background colour on the HTML feed from green to red?

quitenicestuff

Hi showyourstrength,

Go to “Appearance > Theme Options > Styling Options” and add the following in the “Custom CSS” field:

body {background: #000 !important;}

Thanks

Default-user

Is this for the HTML website or the Wordpress version? I need assistance for the standard HTML version

quitenicestuff

Hi showyourstrength,

Ah sorry about, I didn’t notice you were using the HTML version.

The code is still the same, but instead just add it to the “style.css” file in the main template folder.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I resize the slider image on the main page?

quitenicestuff

Hi showyourstrength,

Open “Relief/style.css” and you can change the width on line 966 and the height on line 976.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom
mixeraka Purchased

Hey quitenicestuff – I’ve just purchased your template and I must admit it I love your design. I have a quick question I’d like to ask you … I was wondering, there is any possible way that I can have a page with the full width of content rather than having the ‘categories’, ‘tags’ and ‘Latest Posts’ on the right hand side?

Thanks

quitenicestuff

Hi mixeraka,

Many thanks for purchasing!

Sure, you can do this by editing the HTML. Send me a support email to help@quitenicestuff.com and I’ll send you a modified page which is full width.

  • Has been a member for 0-1 years

Hi I install the Relief theme but I cannot make the image slider work on homepage. What can I do?

quitenicestuff

Hi MoriahP,

Head over to the support forum and post a ticket :)

http://quitenicestuff.ticksy.com/

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

HI The map on the contact page is not rendering in chrome. both on my local environment, live site and on the themeforest live preview.

Please provide a fix. Thanks

quitenicestuff

Hi mariwun,

I just issued a fix for this and it’s available for download now. Head over to your downloads page to get it :)

Kind regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

I maintain many websites – and ALL of my Twitter feeds / widgets are down and stopped working. Each is embedded in a different way. I’ve been reading up that Twitters API has changed or something?? I am a designer, not a programmer. Does someone have a simple answer?? Thank you :) —it says Twitter Feed “loading twitter…” and nothing. I haven’t changed anything, this started a month or so ago….

quitenicestuff

Hi tareinah,

Relief doesn’t come with a Twitter feed. I’m afraid we cannot provide support for things you’ve added yourself, I hope you understand the reasoning for this.

However you should be able to find the correct Twitter feed embed code in the API documentation here: https://dev.twitter.com/docs

Kind regards

tareinah

You are right…. I’m just having a tough time figuring it out—thank you.

tareinah

I need to make the LOGO bigger—that’s not a problem… but I want to make the “space” around the LOGO image smaller.

quitenicestuff

Hi tareinah,

Could you open a support ticket please: http://quitenicestuff.ticksy.com/

Kind regards

tareinah

how long do you guys take? it’s been a day and a half… http://quitenicestuff.ticksy.com/ticket/134037

tareinah

Your “support” needs help. #frustrated.

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