139 comments found

Hi!

First of all I love this theme!!! I have a question regarding a blog filter. I want to place this reaction at your support system page however when I want to place it I get the reaction “The URL you’ve entered is not valid.”. I have purchased the theme and have a valid Item Purchase Code. Can you help me with that?

The question I have is: I would like to create a category filter at my masonry blog page. The same kind of filter that is possible at the portfolio page. I hope this is possible!:)

Kind regards,

(btw, I know this option is possible with the ‘labeled blog’ design, but i prefer the grid or masonry design)

greatives

Hello,

We are glad you love Reload. :)

First of all, we have to give a solution about the support system in order to provide you support. Are you sure that when you’re trying to submit to ticket you select the WP version of Reload (it is the second one in the drop down menu)? Could you please try one more time?

If you still have the same problem, please contact us at support@greatives.eu.

Best Regards.

Ink_Eye Purchased

I need to build the feature section on portfolio entries, just like on pages. Is this possible?

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you.

Thanks for your understanding and your kind words.

Best Regards.

Default-user
Ink_Eye Purchased

done :)

greatives

OK! You can see our answers in the forum. Thanks. :)

Smozius Purchased

Is there a way to position the nav links for the mobile menu to the center or the right?

greatives

Hello,

We recommend not to make changes for the mobile menu.

Cheers.

Hello! I Like this Theme! I’m thinking about buying it! Is there stiky header and parallax backgrounds options in plans ? Also be nice if there be some animated hover effects and smooth scroll!))) Is that real? if this happens, consider i’m already your customer!) Ha! Thanks guys, do not pay attention to me, this is just emotions)

greatives

Hello,

Unfortunately, it isn’t possible to add page transition effects in Reload. About the plugins, we are sure that Reload wil not be broken if you install them but we cannot guarantee you support for these. To be honest with you, we are not going to integrate these plugins in Reload since we haven’t tested them until now.

Don’t worry about your pre sales questions. This is the scope of the comment area. Thank you very much for your interest. :)

Best Regards.

Default-user

Thanks! If i open ticket in your support – can i count on help with theme customization?

greatives

We will do our best but you have to read carefully our support policy and especially the “scope of support”.

Cheers.

Hello, I have a question regarding the portfolio filter. I want to change “all” in the german word “Alle” but I can’t find the php-file und line where I can translate the word.

greatives

Hello,

This is not the recommended way to change the strings of the theme.

Please open a ticket in our support forum to provide you detailed instructions.

Regards.

Helllo! in description says that website seo friendly but why there is errors with h2-h6 elements?

Section lacks heading. Consider using h2-h6 elements to add identifying headings to all sections.

Here is link to w3c validator with main page but this errors not only on main page.

http://validator.w3.org/check?uri=http%3A%2F%2Fgreatives.eu%2Fthemes%2Freload-ecommerce%2Frevolution-slider%2F&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices
Default-user

yes i know about many others, that’s why i’m checkin everything) Thank’s to you!)

Default-user

Pleaseeee add some animation fx to theme! i really like it!

greatives

We do our best. Thanks!

How to turn off grayscale for gallery items? not for all gallery just for one…. -webkit-filter: grayscale(100%); to -webkit-filter: grayscale(0%);

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

Hi there,

for some reason, my website is not working properly on Google Chrome on a Mac. The fonts are wrong, showing some kind of Times, instead of the regular, san serif one. And symbols are replaced by squares.

It only happens on chrome/mac. Safari, Internet Explorer and Chrome/pc are okay.

Do you have any idea why this is happening and how to fix it?

Thanks.

ps. Great theme, by the way!

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

greatives

Hello,

All these plugins will probably work with Reload but you’ll have to change something in the css to make the new elements be cohesive with the rest of the layout. It’s just a matter of appearance (css) and not a matter of compatibility. Unfortunately, we are not able to test and support every plugin.

Thank you for your interest. :)

Best Regards.

Hello, I have a question before the purchase. This theme supports homepage with video background?

Thx in advance.

Default-user

My mistake, I saw it on the demo!

greatives

Hello,

That’s right! Yes, you can have video background in any page you like, not only in your homepage. Thanks for your interest. :)

Cheers.

Hi! I’m interested in buy the theme, but I have some questions before. About the homepage: - It allows to put more than a video in the same screen? (whitout a slider). For example 4 videos in one slide - How many captions and buttons can I put in the same slice?

Thanks for your answer. :)

greatives

Hello,

If I clearly understand your first pre-sale question, you can have multiple videos in the same page via the video element (Visual Composer), side by side, without creating a slider. About your second question, the Parallax slider of Reload provides one title, one caption and one button per slide. However, the Revolution slider is bundled with Reload in case you like something more advanced.

Hope this is helpful. Thank you for your interest. :)

Regards.

greatives

You’re welcome!

shabby Purchased

Hi,

is it possible to hide related youtube videos after playback for the video popup. Or if you could direct me towards the file with video embedding code.

Thanks

shabby
shabby Purchased

Or is it a youtube feature?

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

licber Purchased

hi,

how to stop the redux-tracking? would be nice to be informed THAT something is tracked and WHAT is tracked. thank you

https://redux-tracking.herokuapp.com
greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

P.S. In any case, after the installation of Reload, you get an info message if you wish to allow the redux-tracking.

seantana Purchased

I’m having some issues with the portfolio page – is there a reason the title and description might not be showing up when i hover over the thumbnails?

See: http://www.zimmermanarch.com.php53-9.dfw1-2.websitetestlink.com/projects/

The black/white to color transition is working, but the individual name and description animation is not.

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

P.S. Be sure that you have installed the latest version of Reload.

Very nice theme!

Is it possible to choose a boxed layout for entire homepage + header and pages instead of the full width?

greatives

Hello,

We are glad you like Reload. :)

Unfortunately, Reload does not provide boxed version. Thank you for your interest.

Best Regards.

I can absolutely recommend this theme. Nice features, nice design, good to handle.

AND a very obliging and helpful support. Thanks for the assistance.

Quite happy with that.

greatives

Hello,

Thank you so much for your kind words. :)

Best Regards.

Hi, I’m interesting in your theme, I need to change a wp theme, I need to know if I can change the background color (footer, body header…) into my company site colors! Thanks

greatives

Hello,

Sure you can easily change them via the style options in the backend of Reload. Thank you very much for your interesting!

Best Regards.

Hello! First of all, congratulations for this template! However i have a probleme. I have to create a guest book on it, but I didn’t succeed. I created a page and a post, the comments appears on the post but not on the page. How i can do to appear my comments (81) on a page? For information, my comments are imported of an other wordpress. Thanks.

Default-user

I make a link in my header menu on my post. Now I have an access directly from the header. Now my problem is to import all of my old comments on this post….?

greatives

Hello,

First of all, thanks for purchasing Reload. :)

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

Hi Greatives,

Well i would just like to say that you have performed excellent coding on your theme, with our optimisation we now have an awesome website that now loads in 0.94 seconds. This is far better than what we hoped for, and the smooth visuals in your theme are excellent too.

Its not often we comment on how wonderful a theme / Framework is but you deserve 5 stars for this.

We managed to create our site in just 6 hours, fully SEO, optimisation, photo work etc. So in short you made our work effortless.

Many Thanks TB

Default-user

One Question?

I noticed that their is a H1 residing on the logo, how can i get a description on that point.

Also it might be worth pointing out it would be good to add H1 class to the 1st title on the slider and retain the colour of the title ie: blue.

Regards TB

greatives

Hello TB,

Many thanks for purchasing Reload. :)

It is obvious that you are a connoisseur of the essentials of a good template and like so many others have found at first sight the virtues and comparative advantages of our first theme. Your feedback is more than helpful as it summarises the first and foremost needs of a user: clean code, effortless website-building, smooth aesthetics, lightning-speed loading. Thank you indeed for taking the time to comment and rate our theme. We really appreciate it and…

…hang on for our upcoming template, which is going to elevate your experience of multi-purpose WordPress Theme to another level and make you stand out from the competition!!! Its well-thought functionality, aesthetics, and innovation will change your view about what a template should be like. Keep on having a good taste and a penetrating look into things, TB.

Look forward to working with you again,

The Greatives Team.

P.S. We provide support only through our own support forum. Please, open your support ticket and our support team will get back to you shortly.

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