129 comments found

Hi!

First of all I love this theme!!! I have a question regarding a blog filter. I want to place this reaction at your support system page however when I want to place it I get the reaction “The URL you’ve entered is not valid.”. I have purchased the theme and have a valid Item Purchase Code. Can you help me with that?

The question I have is: I would like to create a category filter at my masonry blog page. The same kind of filter that is possible at the portfolio page. I hope this is possible!:)

Kind regards,

(btw, I know this option is possible with the ‘labeled blog’ design, but i prefer the grid or masonry design)

greatives

Hello,

We are glad you love Reload. :)

First of all, we have to give a solution about the support system in order to provide you support. Are you sure that when you’re trying to submit to ticket you select the WP version of Reload (it is the second one in the drop down menu)? Could you please try one more time?

If you still have the same problem, please contact us at support@greatives.eu.

Best Regards.

Ink_Eye Purchased

I need to build the feature section on portfolio entries, just like on pages. Is this possible?

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you.

Thanks for your understanding and your kind words.

Best Regards.

Default-user
Ink_Eye Purchased

done :)

greatives

OK! You can see our answers in the forum. Thanks. :)

Smozius Purchased

Is there a way to position the nav links for the mobile menu to the center or the right?

greatives

Hello,

We recommend not to make changes for the mobile menu.

Cheers.

Hello! I Like this Theme! I’m thinking about buying it! Is there stiky header and parallax backgrounds options in plans ? Also be nice if there be some animated hover effects and smooth scroll!))) Is that real? if this happens, consider i’m already your customer!) Ha! Thanks guys, do not pay attention to me, this is just emotions)

greatives

Hello,

Unfortunately, it isn’t possible to add page transition effects in Reload. About the plugins, we are sure that Reload wil not be broken if you install them but we cannot guarantee you support for these. To be honest with you, we are not going to integrate these plugins in Reload since we haven’t tested them until now.

Don’t worry about your pre sales questions. This is the scope of the comment area. Thank you very much for your interest. :)

Best Regards.

Default-user

Thanks! If i open ticket in your support – can i count on help with theme customization?

greatives

We will do our best but you have to read carefully our support policy and especially the “scope of support”.

Cheers.

Hello, I have a question regarding the portfolio filter. I want to change “all” in the german word “Alle” but I can’t find the php-file und line where I can translate the word.

greatives

Hello,

This is not the recommended way to change the strings of the theme.

Please open a ticket in our support forum to provide you detailed instructions.

Regards.

Helllo! in description says that website seo friendly but why there is errors with h2-h6 elements?

Section lacks heading. Consider using h2-h6 elements to add identifying headings to all sections.

Here is link to w3c validator with main page but this errors not only on main page.

http://validator.w3.org/check?uri=http%3A%2F%2Fgreatives.eu%2Fthemes%2Freload-ecommerce%2Frevolution-slider%2F&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices
Default-user

yes i know about many others, that’s why i’m checkin everything) Thank’s to you!)

Default-user

Pleaseeee add some animation fx to theme! i really like it!

greatives

We do our best. Thanks!

How to turn off grayscale for gallery items? not for all gallery just for one…. -webkit-filter: grayscale(100%); to -webkit-filter: grayscale(0%);

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

Hi there,

for some reason, my website is not working properly on Google Chrome on a Mac. The fonts are wrong, showing some kind of Times, instead of the regular, san serif one. And symbols are replaced by squares.

It only happens on chrome/mac. Safari, Internet Explorer and Chrome/pc are okay.

Do you have any idea why this is happening and how to fix it?

Thanks.

ps. Great theme, by the way!

greatives

Hello,

We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.

Best Regards.

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