Discussion on Remarky - Responsive Multi-Purpose Wordpress Theme

59 comments found

Atolos Purchased

I need to put links on the images i add with page builder > add images, any ideas for a workaround ? and how i get rid of the green color when i select text or in the the mobile menĂ¼ thanks in advance

pego

Hi Atolos,

an extra field would need to be added where you would insert a link for it. Than it’s shortcode would need to be chaged, to see if link is present -> wrap the image with it.

Did you change your main template color? Can we have a temp admin access to cehck this for you? Do send it on our email (use the contact form on our Themforest profile).

Best regards,

pego

Default-user
Atolos Purchased

great Support thank you guys

pego

Thanks for the kind words!

I have been in contact via email, but my issue still has yet to be resolved and responding once a day on your end hasn’t helped. I desperately need to get this situation resolved.

I’m working a client’s site with this theme. Everything was running smoothly, until I ran this Regenerate Thumbnails plugin (I was adjusting the default image sizes). Since then, I’m unable to add any images either new uploads or existing from the media library in the page builder content area.

I have deactivate, all the plugins, with no luck of fixing the issue. That’s the only solution I have been provided in 3 days. I really need to be able to get this site finished. I’m unable to move forward with this and I’m extremely frustrated in the lack of communication.

In my initial email, I provided an admin account & site links.

pego

Hi,

your email was replied. As we pointed out there: we test the upload of images on a test page on your site and didn’t see any issues doing so. We have attached the page url to the email so that you can check.

Best regards,

pego

Hi, Any chance of being able to add a puzzle piece icon to the list of icons?

pego

Hi,

it would be possible but it would need to be added for the font that is used. You may send us an email (use the contact form on our Themeforest profile) and we will help you.

Best regards,

pego

Default-user

Thanks for the great support! Really enjoyed working with this theme!

pego

Thanks for the kind words.

cwdltd Purchased

Warning: Invalid argument supplied for foreach() in /wp-includes/nav-menu-template.php on line 168

Something wrong with the custom menu part of the theme? On the latest version of WP and the Latest Version of the Theme.

pego

Hi cwdltd,

the warning points to a file that is not part of the theme. Do you have the menu “stuff” set up ok? Is the site online, if yes, can we get a temp admin access to check this for you?

Best regards,

pego

Default-user
cwdltd Purchased

I ended up installing woocommerce by an offchance and for some reason it fixed the nav and a few other bugs > might be worth noting that WC needs to be installed always?

pego

Hi,

the woocommerce is not needed, so it must be some other issue for you. We would need access to check it.

Best regards,

pego

Hello, Can you use the visual editor for the posts/pages or do you always have to use the page builder? Thanks in Advance!

pego

Hi,

yes you can. The builder is there just to make this easier for you.

Best regards,

pego

Hello, I have changed my main theme colors and the text highlight color/mobile menu still shows the green color on the original theme. How can I change these options? Thanks in advance!

pego

Hi again,

do send us an email using the contact form on our Themeforest profile and we will check this for you. Add a temp admin access to the email.

Best regards,

pego

I’ve been trying to get in contact with someone at Pego for two weeks to help me get a solution for an issue with the menu in this theme. There is a small space underneath the menu that is causing it to disappear for IE 8 users unless they scroll the mouse very quickly to the dropdown items. I needed a solution ASAP two weeks ago, so I REALLY need a solution ASAP now. Several of my company’s clients are in IE 8 and we cannot have this issue. Thank you.

Default-user

Yes. However, I am not confident that I will get a helpful response because I have sent two emails to Pego since November 30, in combination with this conversation, and still have not received a response. This is disappointing. I will send yet another email in hopes to get this issue resolved.

Default-user

THREE MONTHS LATER….still did not get a solution from Pego. Worst customer service I have ever experienced. Pretty good theme but absolutely no customer support.

pego

HI,

where did you send us your issues? What is your email/ticket ID?

Best regards,

pego

Is this compatible with the latest upgrades that wordpress is undergoing? (3.8)

pego

Hi,

as we replied to your email. We haven’t yet tested Remarky theme for the latest Wp version. When we do so, we will release an update if it will be needed.

If you have any other question, feel free to ask us.

Best regards,

pego

How do you upgrade this theme. I can’t find any instructions on what I need to do.

pego

Hi adaptandgo,

the easiest way is to just replace the theme files.

Best regards,

pego

Default-user

how do I do it, and will my data be erased?

pego

HI,

if replacing files (via ftp) your content data will not be erased. But for save reasons an export can be done before doing so.

Best regards,

pego

Good theme, but pagination in blog doesnt work, it stay always on page1 even if i click on page 2 or 3 or 4! How can i fix this?

pego

Hi,

do you have this online so that we can check? If yes, do provide us access via email (send an email using the contact form on our Themeforest profile).

Best regards,

pego

Hi I am having issues with the Layerslider. it keeps saying its out of date. I have used the jquery updater and it asked to put in my purchase code but it says its invalid. how can I fix this

pego

Hi,

we have replied to your email, do send us a temp admin access to your theme and name the theme version you are using, so that we can check this for you.

Best regards,

pego

Hello,

I just a question before to purchase your theme :

With your theme, is it possible to create or to have a member’s area in order to have a intranet on my website ?

Thank you for your answer and sorry for my english … !

pego

Hi,

we haven’t tested out theme with intranet, so it’s not integrated into the theme. Yo may test some plugin for using it.

Best regards,

pego

hi

theme doesnt work. bought it, downloaded wordpress install zip from my account installed it and when i click activate it breaks wordpress and just goes white. cant visit website or access wp admin either, re upladed to a fresh install of wordpress and clciked live preview instead of activating it and again goes to a white screen.

also installed it via the cpanel and via wordpress admin neither way worked?

any ideas

pego

Hi banjoo,

can we get a temp admin access to check this for you? Do open a support ticket at http://pego-design.com/support/ and we will check this for you.

Best regards,

pego

Hi,

Your work looks great, but before purchasing, I would like to know if there is a simple way to make single page sites with your themes ? I know some of your themes are sold as single page themes, but is it possible to do the same thing with other themes ?

pego

Hi there,

Remarky theme contains a page builder, which offers you to create pages with graphical interface. So you may build the site with many contents as you want. But to have more pages in a single page, like a onepager that is not possible within Remarky. For such page we would recommended theme Clearix http://themeforest.net/item/clearix-creative-parallax-one-page-wordpress/6685863?WT.ac=solid_search_item&WT.seg_1=solid_search_item&WT.z_author=pego

with which you can create as many one page sites as you want.

If you have any other question, feel free to ask us.

Best regards,

pego

Hello, is there any reason why child theming won’t work with your theme? I’ve installed 60+ wordpress themes and never had an issue with the child theme styles being pulled in.

Any help would be appreciated as I would prefer not to overwrite the original files for customizations.

Default-user

Hi Pego,

I checked my spam and Taja’s and I don’t see any replies. I sent the same message to your designpego@gmail.com email address from my personal email as I did from the contact form (on your themeforest profile twice per your original suggestion) which forces us to use the email on record here with themeforest, which is Taja’s. So, I would assume I would have a normal reply in my email. In addition to this, I’ve submitted the form on your own website.

I find it very frustrating that we have not been able to connect via “normal” means over the course of an entire month. I have never had trouble receiving support through this site having purchased over 100 items.

How do you suggest we resolve this, since I still see the error reported on our test site?

Default-user

To be clear, after trying to modify the homepage through Page Builder, we have the following error on the front end: Warning: DOMDocument::loadXML() [domdocument.loadxml]: PCDATA invalid Char value 3 in Entity, line: 3 in ../functions.php on line 822

Default-user

Just in case someone else runs into this:

Line 3 in the functions.php was pulling the post meta data in get_post_meta($postID,’pego-pb-element-shortcode’, true); so, I checked our Database in the wp_postmeta table for that page ID. After copying the data in to notepad++, I saw EXT references in the text for the meta_key “pego-pb-element-shortcode”. I removed these and it is now working.

I can only hope that this is not a recurring issue once the site is turned over to clients, as clients are wont to copy and paste content into their sites.

This might be an extremely obvious question, but where do I change the font color for a regular column?

pego

Hi stefanohboy,

a change for the font can be provided by using some additional css. Did you tried that way?

Best regards,

pego

Support Team This template does not respond at all. Do not buy friends

Default-user

Hi I got the email for you to access the Host But do not My Site gdkco.ir

Default-user

Unfortunately, after 5 days, did not have any support

pego

HI,

you had the theme installed ok, just didn’t set/import and data so you had just the “Hello World” post there. We have imported our demo data, do give it a check and reply on the email if needed.

Best regards,

pego

Unfortunately, after 5 days, did not have any support

Default-user

Unfortunately, after 5 days, did not have any support

pego

Hi,

sorry for a bit late reply.

You had the theme installed ok, just didn’t set/import and data so you had just the “Hello World” post there. We have imported our demo data, do give it a check and reply on the email if needed.

Best regards,

pego

Default-user

Thank you very much

What is the standard header font pack. I have changed it in theme section under headings and can’t seem to find the original one on the theme. Need the name of it please as there is no preview option refreshing over 400 font packages is to long.

pego
pego Author

Hi.

Sorry for a late reply, we were on holidays.

The font used in theme Remarky header is Google Font: Open Sans.

Best regards,

pego

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