Discussion on Reno - MultiPurpose WordPress WooCommerce Theme

108 comments found

Hello everyone! We have launched a new support forum. We believe that we will improve flexibility in responding to your questions. We will also add FAQs for quick answers that do not require discussion. Have a nice day!

indevin Purchased

Hello,

I ‘ve recently purchased this theme because of it’s menu functionality. I realized after purchasing it that I have to buy furthermore the uber menu plugin something that is not clarified through the item details. Since that is very inconvenient for me and it exceeds my budget I would like a full refund or the uber menu plugin to be paid from your part.

Thank you in advanced,

Indevin

entiri

Hi,

you can ask envato for a refund http://support.envato.com/index.php?/Knowledgebase/Article/View/256/55/can-i-get-a-refund-for-an-item-i-have-purchased. But in features list (4th line) is stated: ‘UberMenu Support (not included in theme)’.

Hello,

The mobile menu is not working on Firefox and Safari mobile. It shows the menu links open in a row instead of the deopdown box. Is this a known issue? can it be fixed?

Thanks.

Default-user

Where to send the screen shot? it is in different browsers and devices. For example FF mobile on galaxy note 3.

entiri

Hi,

you can create a ticket on our support forum and post screenshots there. http://entiri.ticksy.com/

Default-user

I opened a ticket with the screen shot.

Hi,

On some devices/versions it appears ok and on some not. We tested in a few devices. Can I send you a screen shot?

Thanks.

indevin Purchased

I have problem with visual composer locally it doesn’t load. It seems that is loading but noway I can continue with that. As a result I cannot configurate my pages with visual composer. Any help I would appreciate.

Thank you in advance,

Indevin

entiri

Hi,

i really don`t know, where could be problem. I have it locally too with no problem. Could you upload it somewhere online and send me your login and password to admin area. I really don`t know, how to help you without it.

Default-user
indevin Purchased

Hello, What if I give you access to my computer in order for you to see what I mean because I don’t want to upload it on a server online yet?

Thank you,

Indevin

entiri

Hi,

yes, it could works. Or you can send me some printscreens with problem.

Hi There, How can prevent the “our team” members Names from being a link? I don’t want people to be able to click on it and most importantly, I don’t want it to open a new window. Thank you!

entiri

Hi,

go to /wp-content/themes/reno/ and open visual-composer-functions.php find

(it`s cca line 2008)

and change line under it from:

<?php the_title(); ?>

to:

<?php the_title(); ?>
Default-user

Thank you very much!! It worked.

Hi there,

Is it possible to have a filter with specific categories to be shown on that filter?I am referring to the portfolio items. I want to show some specific categories and the filter has to include only the categories that I want to show and not all of them. Is that possible?

Thank you.

entiri

Hi,

yes, it is possible, but you will need to make some changes in code.

Default-user

Ok then could you please tell me about those changes that need to be done in more extend. Thank you.

entiri

Hi,

please open ticket at entiri.ticksy.com for further information.

indevin Purchased

Hello, Is that theme compatible with version 4.1 so I can upgrade it? Thank you.

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